Windows 8 and 8.1 Forums


After A good Game Experience It Crashes and Freezing

  1. #1


    Istanbul
    Posts : 7
    Windows 8.1 Pro 64-bit

    After A good Game Experience It Crashes and Freezing


    Hello everyone,lately i get lots of crashes and blue screens on my computer (and lots of freezing dat i cant explain why).Especially after playing or during the gameplay of Dota 2 and like many other things. I tried to buy best components to gather a pc and after 3-4 months i started to get lots of crashes and its getting really annoying.I uploaded the necessary files, i hope u can direct and help me to solve the problem.Cheers

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi TheJackal & Welcome to the forums ^_^,

    Unfortunately, the ZIP files provided by you do not contain any dump files

    You would need to manually go to the path - "C:\Windows\Minidumps\" and ZIP up all the dump files and then upload them. You might need to copy the dump files to some other folder before you could ZIP them up.

    If you are using a System Cleaner like CCleaner, TuneUpUtilities etc, please stop. These cleaners delete the dump files. If you have just used the cleaner, wait till the system crashes and then upload the dump files.

    Upload the Dump files with your next post and we would analyze that
      My System SpecsSystem Spec

  3. #3


    Istanbul
    Posts : 7
    Windows 8.1 Pro 64-bit


    i am sorry for the delay mate,after i opened this thread i didnt get any blues screen or anything but today i got one
    so I zipped a new SF file and uploaded it,and also i added minidump file,thanx.
    Last edited by theJacKaL; 04 Oct 2014 at 01:48.
      My System SpecsSystem Spec

  4. #4


    Games have always caused problems for computers.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi TheJackal ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {0, 501, 500, 0}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a3881 )
    Followup: MachineOwner
    ---------
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
     component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    Debugging Details:
    ------------------
    
    DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  fifa15.exe
    CURRENT_IRQL:  d
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff800a37facc2 to fffff800a37d1ca0
    STACK_TEXT:  
    ffffd000`87847c98 fffff800`a37facc2 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
    ffffd000`87847ca0 fffff800`a36e0115 : ffff3e58`7d25c4c6 00000000`00000000 ffffd000`00000003 00000000`00000006 : nt! ?? ::FNODOBFM::`string'+0x18b12
    ffffd000`87847d30 fffff800`a36167b5 : 000002de`00400a02 fffff800`a376bae6 fffff801`a5925cb0 00000000`00006101 : nt!KeClockInterruptNotify+0x95
    ffffd000`87847f40 fffff800`a37570e3 : ffffd000`87847f60 00000000`00000008 ffff1731`ef758cc2 00000000`00000010 : hal!HalpTimerClockIpiRoutine+0x15
    ffffd000`87847f70 fffff800`a37d312a : ffffe001`cd200700 00000000`0010a1c4 00000000`0010a1c4 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3
    ffffd000`87847fb0 fffff800`a37d350f : 00000000`00000000 00001f80`00000200 00000000`02002938 ffffd000`8dc00000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    ffffd000`8c97f130 fffff801`a748a881 : fffff801`a75014ca ffffe001`d27a0000 00000000`00000000 ffffe001`d1a601e0 : nt!KiInterruptDispatchLBControl+0x11f
    ffffd000`8c97f2c8 fffff801`a75014ca : ffffe001`d27a0000 00000000`00000000 ffffe001`d1a601e0 ffffe001`d27a0000 : nvlddmkm+0x1a3881
    ffffd000`8c97f2d0 ffffe001`d27a0000 : 00000000`00000000 ffffe001`d1a601e0 ffffe001`d27a0000 00000000`00000020 : nvlddmkm+0x21a4ca
    ffffd000`8c97f2d8 00000000`00000000 : ffffe001`d1a601e0 ffffe001`d27a0000 00000000`00000020 ffffd000`8c97f300 : 0xffffe001`d27a0000
    
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nvlddmkm+1a3881
    fffff801`a748a881 ??              ???
    SYMBOL_STACK_INDEX:  7
    SYMBOL_NAME:  nvlddmkm+1a3881
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  5414a236
    FAILURE_BUCKET_ID:  0x133_DPC_nvlddmkm+1a3881
    BUCKET_ID:  0x133_DPC_nvlddmkm+1a3881
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x133_dpc_nvlddmkm+1a3881
    FAILURE_ID_HASH:  {4fd63f88-25c5-1688-da34-825e3739d472}
    Followup: MachineOwner
    ---------
    According to the dump file, the NVIDIA Driver has caused the problem. The bug check is the DPC Watchdog Violation which means that the NVIDIA Driver did not respond for a fixed number of ticks which caused the bug check. Or simply said, the value highlighted in RED must be lower than the value in BLUE always.

    Please use the Display Driver Uninstaller from this **LINK** and then un-install the current version of the NVIDIA Driver installed on your system. Once it is finished removing the driver, restart the system.

    Once this is done, please install the latest BETA Drivers from NVIDIA. If this doesn't work then please run the Display Driver Uninstaller and then see if the crashes still occur in the earlier versions of the NVIDIA Driver.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  6. #6


    Istanbul
    Posts : 7
    Windows 8.1 Pro 64-bit


    i couldnt install the latest beta driver of nvidia, it gave error everytime when i tried to install it so ive decided to install the driver that on the manufacturer's website.ill give it a go, it released last year so it looks like an old driver but i dont care atm.Ill test it and ill give my report back to u kind sir
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    And this would be my Thousandth Post on these forums ^_^.

    Sure thing, let me know how it goes. In case of any further problem, do not hesitate to post back
      My System SpecsSystem Spec

  8. #8


    Istanbul
    Posts : 7
    Windows 8.1 Pro 64-bit


    well i still get errors idk why? here is the latest dump file.
      My System SpecsSystem Spec

  9. #9


    Istanbul
    Posts : 7
    Windows 8.1 Pro 64-bit


    another dump file
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi TheJackal ^_^,

    Your dump file sadly is not revealing

    Kindly turn on Driver Verifier according to this **GUIDE** and let it crash for few times. Once it crashes for few times, re-run the SF Diagnostic Tool and then upload the recent ZIP File.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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