Windows 8 and 8.1 Forums


BSOD critical structure corruption

  1. #1


    Posts : 8
    window 8.1

    BSOD critical structure corruption


    Hey guys. I was surfing the internet when i received this Bsod. Lately i have been getting various ones, on startup when its loading the os, i get a bsod sometimes. I was hoping you guys could help me resolve these problems. Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2012. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
    Processor may be overclocked!
    Expected Frequency: 3400
    Actual Frequency: 3503
    Overclock Ratio: 1.03029
    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Sep 23 07:39:57.773 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092314-24078-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:38:21.449
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 109, {a3a01f59d27656f7, b3b72be024f58dd2, fffff800451b3c70, 1}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f59d27656f7, Reserved
    Arg2: b3b72be024f58dd2, Reserved
    Arg3: fffff800451b3c70, Failure type dependent information
    Arg4: 0000000000000001, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3503
     
    Processor may be overclocked!
    Expected Frequency:   3400
    Actual Frequency:     3503
    Overclock Ratio:      1.03029
     
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 18 16:01:44.264 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091814-24375-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:11.939
    Probably caused by :ntkrnlmp.exe ( nt!HvIsCellAllocated+e5 )
    BugCheck 50, {ffffc00145c344d8, 0, fffff803181c9f79, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffc00145c344d8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803181c9f79, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!HvIsCellAllocated
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 16 09:24:15.056 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091614-23843-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:56:08.730
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3393e )
    BugCheck 21, {ffffe001e0e54080, 1, 40000b88, 3d6aa216}
    BugCheck Info: QUOTA_UNDERFLOW (21)
    Arguments: 
    Arg1: ffffe001e0e54080, The process (if any) that was initially charged.
    Arg2: 0000000000000001, The quota type in question (paged pool, nonpaged pool, etc.)
    Arg3: 0000000040000b88, The initial charge amount to return.
    Arg4: 000000003d6aa216, The remaining (unreturned) charge.
    BUGCHECK_STR:  0x21
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x21_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3503
     
    Processor may be overclocked!
    Expected Frequency:   3400
    Actual Frequency:     3503
    Overclock Ratio:      1.03029
     
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 10 18:55:03.677 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-24640-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:00:39.351
    Probably caused by :win32k.sys ( win32k!GetAppCompatFlags+10 )
    BugCheck 3B, {c0000005, fffff960001fb238, ffffd000fb330bd0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960001fb238, Address of the instruction which caused the bugcheck
    Arg3: ffffd000fb330bd0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  AI Suite II.ex
    FAILURE_BUCKET_ID: 0x3B_win32k!GetAppCompatFlags
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3503
     
    Processor may be overclocked!
    Expected Frequency:   3400
    Actual Frequency:     3503
    Overclock Ratio:      1.03029
     
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Sep 23 07:39:57.773 2014 (UTC - 4:00)**************************
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    xusb22.sys                  Tue Mar 18 04:18:41 2014 (53280161)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 16 09:24:15.056 2014 (UTC - 4:00)**************************
    NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    window 8.1


    Not sure y my cpu is running like that . I haven't even tried to overclock it. How do I check if it is? I will update the bios thru the Asus update program! I will let u know if it stops.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the overclock (for now) if you didn't do it yourself.
    Some systems have the ability to overclock themselves using the Intel TurboBoost technology.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    window 8.1


    My bios is the most update one. Am starting to notice it lagging on the Asus logo on start up could it be my mobo is slowly dien on me? That y all these errors are happening?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    While it's possible that the motherboard is dying, we're unable to tell if it is or isn't.
    There are no effective tests for motherboards (as it'd be more expensive to purchase the test than to purchase a new motherboard).

    It is most likely that this is a hardware problem.
    Completing these diagnostics: Hardware Diagnostics
    and then doing this procedure: Hardware Stripdown Troubleshooting
    will enable you to come close to isolating the problem.

    If it is the motherboard, you'll have to rule out everything else.
    Then purchase a new motherboard and see if that's the problem.
    Be sure that you purchase a motherboard from a place where you can return it - so you can get your money back (most places will insist upon a 15% restocking fee).

    Good luck!
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    window 8.1


    As u said i uninstalled daemon tools...i also performed a memetest and prime95. memetest reported no errors. prime95 tested my cpu the computer stayed on with no problems. i have an ssd and a harddrive. the os is installed on the ssd and the harddrive is used for downloads. should i test both or just the ssd since that has the os on it?
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There aren't any tests for SSD's AFAIK. Test the HDD and see what it says (it can affect the entire system if it has problems).

    Also test the 2 different video tests and the CPU test
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    window 8.1


    Hey sorry it took so long. i finally got around to doing the test you stated above. They all passed with no problems. Am starting to think it could be the ssd. As the cpu, gpu and the hdd passed with no problems. i think am gunna put an ssd from my labtop an see if i still get problems. i will report back after that. Thanks
      My System SpecsSystem Spec

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