Windows 8 and 8.1 Forums


BSOD daily, System_Service_Exception

  1. #1


    Posts : 3
    Windows 8

    BSOD daily, System_Service_Exception


    Hey All, thankyou for your time to look at this.



    I've been getting blue screens of death infrequently, attached to my PC randomly losing power and hard freezes. I used to ignore it (used to get it rarely in BF4 a while ago, and often in Star-Citizen), but with things like LoL or Diablo 3, it doesn't ever happen.

    Now i've been playing ArcheAge it's been happening alot, I purged my ATI drivers (was getting an AODDriver registry issue showing up with Event Viewer) with uninstall and the reg-edit clean. Then installed the most recent build and used CC cleaner to clean out a whole lot of issues it found. The random shutdowns and freezes seemed to have stopped, but I've still been getting the System_Service_Exception BSOD a few times a night of constant play.

    I have a bad suspicion with the freezes / shutdowns it's a HDD issue or a power supply issue, but after the driver clean i've only been getting BSODs so far (as the oldest parts of my PC is my 5+ year old Corsair 620W and my HDDs that now are sitting loose as my 280x is too wide for the case(getting a 750D and a SSD for boot soon hopefully, then PSU later).

    UPDATE:Still getting freezes.

    Any help would be appreciated, though i've resigned to putting up with it for a while.

    I think the attached ZIP is what i need to attach, I accidentally ran it twice not realising the folder where it put the dump.
    Last edited by Hammerklau; 21 Sep 2014 at 22:59.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your missing some of the needed reports. Please rerun the data collection app and let it run for at least 15 minutes (or until the app itself says that it's done).

    HotSpotShield is known to cause BSOD's in some Windows systems (it's driver is hssdrv6.sys). Please uninstall it immediately.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Sep 21 09:26:07.869 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092214-115984-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 2:34:45.568
    Probably caused by :WdFilter.sys ( WdFilter!MpRefreshProcessNotifications+de47 )
    BugCheck 3B, {c0000005, fffff802ac701040, ffffd0017a97b4b0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff802ac701040, Address of the instruction which caused the bugcheck
    Arg3: ffffd0017a97b4b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  CCleaner64.exe
    FAILURE_BUCKET_ID: 0x3B_WdFilter!MpRefreshProcessNotifications
      BIOS Version                  1604
      BIOS Release Date             10/16/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Sep 19 10:28:58.460 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092014-28046-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 6:41:26.159
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapThread+152 )
    BugCheck A, {c8, 2, 0, fffff803c5449c72}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 00000000000000c8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803c5449c72, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ts3client_win6
    FAILURE_BUCKET_ID: AV_nt!KiSwapThread
      BIOS Version                  1604
      BIOS Release Date             10/16/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Sep 19 02:19:53.224 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091914-31078-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 1:31:29.922
    Probably caused by :dxgkrnl.sys ( dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+62 )
    BugCheck 3B, {c0000005, fffff8010f164040, ffffd000221deef0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8010f164040, Address of the instruction which caused the bugcheck
    Arg3: ffffd000221deef0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared
      BIOS Version                  1604
      BIOS Release Date             10/16/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Sep 17 05:14:25.456 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091714-61437-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 5:33:55.156
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 3B, {c0000005, fffff8015d31a682, ffffd00154257d90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8015d31a682, Address of the instruction which caused the bugcheck
    Arg3: ffffd00154257d90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Sep 21 09:26:07.869 2014 (UTC - 4:00)**************************
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
    DUKEMS.sys                  Wed Aug 15 23:47:03 2012 (502C6D37)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
    amd_sata.sys                Mon Sep 17 04:40:39 2012 (5056E207)
    amd_xata.sys                Mon Sep 17 04:40:43 2012 (5056E20B)
    Rtenic64.sys                Thu Sep 12 03:53:43 2013 (52317307)
    wachidrouter.sys            Mon Nov 11 19:15:44 2013 (52817330)
    wacomrouterfilter.sys       Mon Nov 11 19:15:51 2013 (52817337)
    SCDEmu.SYS                  Mon Dec 16 07:32:22 2013 (52AEF2D6)
    AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
    AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
    atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
    hssdrv6.sys                 Fri May 16 22:34:57 2014 (5376CAD1)
    EagleX64.sys                Thu Jun  5 01:23:01 2014 (538FFEB5)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Sep 19 10:28:58.460 2014 (UTC - 4:00)**************************
    usbfilter.sys               Mon Feb 17 01:23:43 2014 (5301AAEF)
    atikmpag.sys                Wed Jul  9 11:19:51 2014 (53BD5D97)
    atikmdag.sys                Wed Jul  9 11:34:34 2014 (53BD610A)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=DUKEMS.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    Rtenic64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=wachidrouter.sys
    http://www.carrona.org/drivers/driver.php?id=wacomrouterfilter.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
    http://www.carrona.org/drivers/driver.php?id=EagleX64.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

BSOD daily, System_Service_Exception
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