Windows 8 and 8.1 Forums


Random BSOD, Once or Twice a Day

  1. #1


    Posts : 4
    8.1

    Random BSOD, Once or Twice a Day


    Hello friends

    fairly newish pc maybe a couple of months old, only started blue screening randomly every 6 hours or so at random points, just trying to figure out what direction to go in to fix it

    SPECS
    Intel Core i7 4770K
    Gigabyte GA-Z87X-UD3H Motherboard
    Samsung 840 Pro Series 128GB SSD
    Corsair Vengeance CMZ16GX3M4A1600C9B 16GB (4x4GB) DDR3
    Sapphire Radeon HD7950 3GB Vapor-X OC Boost Edition

    Win 8.1 system

    Thank for any help

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please update your UEFI/BIOS using the Gigabyte tool. I've recently seen BSOD's due to outdated UEFI/BIOS - even though they were dated from 2014.

    These devices have problems in Device Manager:
    VMware Virtual Ethernet Adapter for VMnet1 ROOT\VMWARE\0000 This device is disabled.
    VMware Virtual Ethernet Adapter for VMnet8 ROOT\VMWARE\0001 This device is disabled.
    Intel(R) HD Graphics 4600 PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10 43
    The VMware devices are disabled. Is this deliberate? If so, why? If not needed, please uninstall VMware. If needed, then please enable the devices and update VMware to the latest, Win8.1 compatible verison. Then feel free to disable them again.

    The Intel Device is your Graphics driver. Code 43 is "Windows has stopped this device because it has reported problems"
    Please:
    - download a fresh copy of the latest, Win8.1 compatible drivers from the Gigabyte website
    - uninstall the current video drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please uninstall the Corsair Link software as it's known to cause BSOD's on some Windows systems.
    Your copy dates from 2008, so it's also likely not even compatible w/Win8.1

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 20 09:24:42.459 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092014-5390-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 9:21:40.090
    *** ERROR: Module load completed but symbols could not be loaded for Npfs.SYS
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+23c )
    BugCheck 3B, {c0000005, fffff8004bf1e23c, ffffd000210c7c10, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8004bf1e23c, Address of the instruction which caused the bugcheck
    Arg3: ffffd000210c7c10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 19 09:01:58.551 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091914-5125-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 8:12:33.183
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+867 )
    BugCheck 1000007E, {ffffffffc0000005, fffff80126e6c7e7, ffffd001b2fe54d8, ffffd001b2fe4ce0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80126e6c7e7, The address that the exception occurred at
    Arg3: ffffd001b2fe54d8, Exception Record Address
    Arg4: ffffd001b2fe4ce0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 19 00:33:05.051 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091914-4531-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:2 days 20:54:02.160
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+c7dbb )
    BugCheck 1000007E, {ffffffffc0000005, fffff801c9afddbb, ffffd00039338128, ffffd00039337930}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801c9afddbb, The address that the exception occurred at
    Arg3: ffffd00039338128, Exception Record Address
    Arg4: ffffd00039337930, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_atikmdag+c7dbb
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 15 11:52:55.433 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091614-5453-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 9:02:03.066
    Probably caused by :memory_corruption ( nt!MiBadShareCount+4b )
    BugCheck 4E, {99, 1b42c9, 2, c0002b0002b8bca}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arguments: 
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 00000000001b42c9, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 0c0002b0002b8bca, 0
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME:  dota.exe
    FAILURE_BUCKET_ID: 0x4E_99_nt!MiBadShareCount
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep  7 00:12:09.430 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090714-5093-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:7 days 13:48:42.063
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: ZEROED_STACK
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 30 10:23:02.893 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\083114-4812-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 7:41:14.526
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by :atikmdag.sys ( atikmdag+c42e9 )
    BugCheck 3B, {c0000005, fffff801fbaed2e9, ffffd00022329550, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801fbaed2e9, Address of the instruction which caused the bugcheck
    Arg3: ffffd00022329550, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csgo.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+c42e9
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 20 09:24:42.459 2014 (UTC - 4:00)**************************
    CorsairLINK_HardwareMonitor.sys   Sat Jul 26 09:29:37 2008 (488B26C1)
    vmci.sys                          Mon Apr 30 21:14:27 2012 (4F9F38F3)
    VMNET.SYS                         Sun Jul  8 03:58:34 2012 (4FF93DAA)
    vmnetbridge.sys                   Sun Jul  8 03:59:19 2012 (4FF93DD7)
    vsock.sys                         Tue Aug 21 17:10:15 2012 (5033F937)
    hcmon.sys                         Thu Oct 11 20:15:27 2012 (5077611F)
    HECIx64.sys                       Mon Dec 17 14:32:21 2012 (50CF7345)
    vmnetuserif.sys                   Tue Feb 26 03:56:15 2013 (512C78AF)
    VMkbd.sys                         Tue Feb 26 04:28:37 2013 (512C8045)
    vmx86.sys                         Tue Feb 26 05:18:21 2013 (512C8BED)
    RTKVHD64.sys                      Tue Feb 26 07:38:48 2013 (512CACD8)
    npf.sys                           Thu Feb 28 20:31:24 2013 (513004EC)
    e1i63x64.sys                      Wed Mar 20 03:37:29 2013 (51496739)
    dtsoftbus01.sys                   Thu Jun 20 03:22:51 2013 (51C2ADCB)
    intelppm.sys                      Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys                 Thu Aug 22 07:40:39 2013 (5215F8B7)
    iwdbus.sys                        Thu Sep 26 17:38:04 2013 (5244A93C)
    
    
    sshid.sys                         Tue Feb 25 16:50:15 2014 (530D1017)
    AMDACPKSL.SYS                     Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                      Tue Mar 11 19:50:02 2014 (531FA12A)
    atikmpag.sys                      Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                      Thu Apr 17 22:13:16 2014 (53508A3C)
    aswHwid.sys                       Thu Jun 26 07:31:26 2014 (53AC048E)
    aswMonFlt.sys                     Thu Jun 26 07:32:51 2014 (53AC04E3)
    aswRdr2.sys                       Thu Jun 26 07:33:28 2014 (53AC0508)
    aswSnx.sys                        Thu Jun 26 07:34:44 2014 (53AC0554)
    aswRvrt.sys                       Thu Jun 26 07:35:39 2014 (53AC058B)
    aswVmm.sys                        Thu Jun 26 07:35:49 2014 (53AC0595)
    aswStm.sys                        Thu Jun 26 07:47:09 2014 (53AC083D)
    aswSP.sys                         Wed Jul  2 13:38:12 2014 (53B44384)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep  7 00:12:09.430 2014 (UTC - 4:00)**************************
    vmnetadapter.sys                  Sun Jul  8 03:58:35 2012 (4FF93DAB)
    SamsungRapidDiskFltr.sys          Mon May 19 10:24:16 2014 (537A1410)
    SamsungRapidFSFltr.sys            Mon May 19 10:24:18 2014 (537A1412)
    
    http://www.carrona.org/drivers/driver.php?id=CorsairLINK_HardwareMonitor.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    sshid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    8.1


    thanks for the help and such a speedy answer, ill try them out and let you know .
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    8.1


    It hasn't missed a beat since i made those changes..

    Thanks for everything.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You're welcome. Glad that I could help!
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    8.1


    As soon as i posted that message i got first BSOD in about a day

    ahh the BSOD had pfn_list_corrupt error on it
    would you like some other log files or have any suggestions?
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please zip up the contents of C:\Windows\Minidump and upload it with your next post.
    You may have to copy it to your Desktop in order to zip it up.

    Then, while waiting, please start these free hardware diagnostics: Hardware Diagnostics
    If you have trouble booting from a bootable disk, you can run hard drive diagnostics from within Windows, and Prime95 is a good replacement for the bootable memory test.
      My System SpecsSystem Spec

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