Windows 8 and 8.1 Forums


  1. #1

    Posts : 6
    Windows 7


    Hi, lately i was trying to fix my sister's laptop but i failed to figure out what the problem is i got all the dmp logs of the bluescreen. Below is the log of what happened in which i also attached the dmp file here. I would really appreciate if you can help me! thanks.

    Windows 8 Kernel Version 9600 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9600.17085.amd64fre.winblue_gdr.140330-1035Machine Name:Kernel base = 0xfffff800`c5013000 PsLoadedModuleList = 0xfffff800`c52dd2d0Debug session time: Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)System Uptime: 0 days 4:54:34.804******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DPC_WATCHDOG_VIOLATI ON (133)The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVELor above.Arguments:Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace.Arg2: 0000000000001e00, The watchdog period.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTBUGCHECK_STR: 0x133PROCESS_NAME: SystemCURRENT_IRQL: dLAST_CONTROL_TRANSFER: from fffff800c51a6b2c to fffff800c5166fa0STACK_TEXT: fffff800`c6d15c98 fffff800`c51a6b2c : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckExfffff800`c6d15ca0 fffff800`c50c6f85 : 00000000`00000000 00000000`00000000 40c10000`00000000 fffff801`6528af17 : nt! ?? ::FNODOBFM::`string'+0x2f67cfffff800`c6d15d30 fffff800`c57a47b5 : 00000000`ffffffff fffff800`c50fd426 00000000`00000001 ffffe001`8d80ded8 : nt!KeClockInterruptNotify+0x95fffff800`c6d15f40 fffff800`c50e2363 : ffffd000`fb558140 fffff800`c511a701 ffff5949`82908368 fffff800`c52f9180 : hal!HalpTimerClockIpiRoutine+0x15fffff800`c6d15f70 fffff800`c516842a : fffff800`c57f0800 ffffe001`8d80ded8 00000000`00000004 00000000`00000006 : nt!KiCallInterruptServiceRoutine+0xa3fffff800`c6d15fb0 fffff800`c516880f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xeaffffd000`fd3262e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x11fSTACK_COMMAND: kbFOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+2f67cfffff800`c51a6b2c cc int 3SYMBOL_STACK_INDEX: 1SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+2f67cFOLLOWUP_NAME: MachineOwnerMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP: 53388e13FAILURE_BUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67cBUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67c

      My System SpecsSystem Spec

  2. #2

    Posts : 17
    Windows 10 Home Single Language (x64)

    What is your PC Manufacturer?

    Try this:

    DPC Watchdog Violation Windows 8 [SOLVED] - Microsoft Community
    Last edited by ammarasyad; 18 Sep 2014 at 08:36. Reason: Adding Link
      My System SpecsSystem Spec

  3. #3

    Posts : 6
    Windows 7

    The model is DELL Inspiron 15 CI7-4500U

    and i checked on that link before but still no hope!
      My System SpecsSystem Spec

  4. #4

    Posts : 17
    Windows 10 Home Single Language (x64)

    Sorry for your problem. I have no BSODs like that. But i still keep searching.
      My System SpecsSystem Spec

  5. #5

    Posts : 17
    Windows 10 Home Single Language (x64)

    Hmm, try this, hope this works:

    How do I fix DPC Watchdog Violation errors in Windows 8?

    Additional Tips:

    Try to Start Windows in Safe Mode (Default is entering Shift + F8 on most Windows 8 PCs)

    Go to Action Center/Device Manager for more information.
      My System SpecsSystem Spec

  6. #6

    Posts : 5,139
    Win8.1Pro - Finally!!!

    In addition to ammarasyad's advice, please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver

    Also update your bluetooth drivers. Win8 bluetooth drivers may sometimes have BSOD's on Win8.1 systems.

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091614-21453-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:54:34.804
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)**************************
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    DellRbtn.sys                Fri Aug  3 17:32:54 2012 (501C4386)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    RtsUVStor.sys               Tue Jul  9 02:33:53 2013 (51DBAED1)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    SynTP.sys                   Thu Sep  5 22:39:15 2013 (52294053)
    Smb_driver_Intel.sys        Thu Sep  5 22:41:51 2013 (522940EF)
    btath_avdt.sys              Wed Sep 18 04:42:14 2013 (52396766)
    btath_a2dp.sys              Wed Sep 18 04:45:01 2013 (5239680D)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
    athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
    btfilter.sys                Thu Oct 24 05:40:59 2013 (5268EB2B)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    amdkmpfd.sys                Fri Dec 13 00:33:34 2013 (52AA9C2E)
    mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
    atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
      My System SpecsSystem Spec

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