BSOD problem DPC_WATCHDOG_VIOLATION (133)

jace127

New Member
Messages
6
Hi, lately i was trying to fix my sister's laptop but i failed to figure out what the problem is i got all the dmp logs of the bluescreen. Below is the log of what happened in which i also attached the dmp file here. I would really appreciate if you can help me! thanks.




Windows 8 Kernel Version 9600 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9600.17085.amd64fre.winblue_gdr.140330-1035Machine Name:Kernel base = 0xfffff800`c5013000 PsLoadedModuleList = 0xfffff800`c52dd2d0Debug session time: Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)System Uptime: 0 days 4:54:34.804******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DPC_WATCHDOG_VIOLATION (133)The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVELor above.Arguments:Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace.Arg2: 0000000000001e00, The watchdog period.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTBUGCHECK_STR: 0x133PROCESS_NAME: SystemCURRENT_IRQL: dLAST_CONTROL_TRANSFER: from fffff800c51a6b2c to fffff800c5166fa0STACK_TEXT: fffff800`c6d15c98 fffff800`c51a6b2c : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckExfffff800`c6d15ca0 fffff800`c50c6f85 : 00000000`00000000 00000000`00000000 40c10000`00000000 fffff801`6528af17 : nt! ?? ::FNODOBFM::`string'+0x2f67cfffff800`c6d15d30 fffff800`c57a47b5 : 00000000`ffffffff fffff800`c50fd426 00000000`00000001 ffffe001`8d80ded8 : nt!KeClockInterruptNotify+0x95fffff800`c6d15f40 fffff800`c50e2363 : ffffd000`fb558140 fffff800`c511a701 ffff5949`82908368 fffff800`c52f9180 : hal!HalpTimerClockIpiRoutine+0x15fffff800`c6d15f70 fffff800`c516842a : fffff800`c57f0800 ffffe001`8d80ded8 00000000`00000004 00000000`00000006 : nt!KiCallInterruptServiceRoutine+0xa3fffff800`c6d15fb0 fffff800`c516880f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xeaffffd000`fd3262e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x11fSTACK_COMMAND: kbFOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+2f67cfffff800`c51a6b2c cc int 3SYMBOL_STACK_INDEX: 1SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+2f67cFOLLOWUP_NAME: MachineOwnerMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP: 53388e13FAILURE_BUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67cBUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67c
 

My Computer

System One

  • OS
    Windows 7
Last edited:

My Computer

System One

  • OS
    Windows 10 Home Single Language (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo S210 Touch
    CPU
    Intel Core i3 3217U 1.80 GHz Quad Core ~1.8 GHz
    Motherboard
    Stock (Lenovo)
    Memory
    4.00 GB (3.88 GB Usable)
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek High Definition Sound
    Screen Resolution
    1366x768
    Hard Drives
    Only 1 (ST500LT012-9WS142)
    Browser
    Microsoft Edge/Firefox
    Antivirus
    Avira Antivir
Sorry for your problem. I have no BSODs like that. But i still keep searching.
 

My Computer

System One

  • OS
    Windows 10 Home Single Language (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo S210 Touch
    CPU
    Intel Core i3 3217U 1.80 GHz Quad Core ~1.8 GHz
    Motherboard
    Stock (Lenovo)
    Memory
    4.00 GB (3.88 GB Usable)
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek High Definition Sound
    Screen Resolution
    1366x768
    Hard Drives
    Only 1 (ST500LT012-9WS142)
    Browser
    Microsoft Edge/Firefox
    Antivirus
    Avira Antivir

My Computer

System One

  • OS
    Windows 10 Home Single Language (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo S210 Touch
    CPU
    Intel Core i3 3217U 1.80 GHz Quad Core ~1.8 GHz
    Motherboard
    Stock (Lenovo)
    Memory
    4.00 GB (3.88 GB Usable)
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek High Definition Sound
    Screen Resolution
    1366x768
    Hard Drives
    Only 1 (ST500LT012-9WS142)
    Browser
    Microsoft Edge/Firefox
    Antivirus
    Avira Antivir
In addition to ammarasyad's advice, please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

Also update your bluetooth drivers. Win8 bluetooth drivers may sometimes have BSOD's on Win8.1 systems.

Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Start with these free hardware diagnostics: Hardware Diagnostics
3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091614-21453-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 4:54:34.804[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
DellRbtn.sys                Fri Aug  3 17:32:54 2012 (501C4386)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
RtsUVStor.sys               Tue Jul  9 02:33:53 2013 (51DBAED1)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
[DEL]dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
[/DEL]TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
[DEL]intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
[/DEL]btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
SynTP.sys                   Thu Sep  5 22:39:15 2013 (52294053)
Smb_driver_Intel.sys        Thu Sep  5 22:41:51 2013 (522940EF)
btath_avdt.sys              Wed Sep 18 04:42:14 2013 (52396766)
btath_a2dp.sys              Wed Sep 18 04:45:01 2013 (5239680D)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)


btfilter.sys                Thu Oct 24 05:40:59 2013 (5268EB2B)
mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
amdkmpfd.sys                Fri Dec 13 00:33:34 2013 (52AA9C2E)
mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
[/font]
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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