Windows 8 and 8.1 Forums


Random BSOD ntoskrnl.exe+153ca0

  1. #1


    Posts : 4
    Windows 8.1 x64

    Random BSOD ntoskrnl.exe+153ca0


    Hi guys.
    I just got my laptop from a warranty repair and after a few hours (after I reinstalled windows etc) I randomly got a BSOD. It was only one so far and I had my laptop on whole night downloading games off steam and origin and had no errors at all, but still I wonder what could cause it? I haven't tried to run any games or heavy software like 3DS max yet but I wonder if it's possible to detect the issue already?
    I read on some forum that Catalyst's 14.4 version can cause this so I downgraded to 13.2.
    Minidump attached!
    thank you!

      My System SpecsSystem Spec

  2. #2


    Similar issue, although my computer screen just goes black. The only way to recover is to hard reboot. One time the minidump blamed BasicRender.sys, but the other 3 times I've caught a minidump they blame ntoskrnl.exe+153ca0. Here is a link to my minidump:

    https://www.dropbox.com/s/ukwd3muxmq...25-02.dmp?dl=0

    Hope someone can help us.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I understand that this is a very important problem for you and that you'd like it solved as soon as is possible. But there are other circumstances that you may not be aware of. Please read this pinned topic about waiting for a response: Have you been waiting for a response?


    ajthemacboy - please start your own topic so that you can get the individual assistance that your problem deserves.

    i8yergrandma
    - Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    The most likely thing to blame here is a USB device - and that's most likely a Bluetooth device also. Are you using a device like this? If so, what is it (it should be listed in the reports that I requested above).

    Your Bluetooth drivers date from Win8 - and some Win8 bluetooth drivers are known to cause BSOD's on Win8.1 systems.
    Please update them to the latest, Win8.1 compatible version available from the manufacturer's support website.

    Please also update any other Win8.1 drivers that you may find there - particularly the Fingerprint Sensor and the wired networking driver.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Sep 17 17:45:36.667 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091714-8578-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:10:33.368
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {3, ffffe001b3f2b060, ffffd001c1cbc930, ffffe001b67d6350}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001b3f2b060, Physical Device Object of the stack
    Arg3: ffffd001c1cbc930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001b67d6350, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_btfilter_IMAGE_usbhub.sys
    CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  4.6.5
      BIOS Release Date             03/06/2014
      Manufacturer                  Notebook
      Product Name                  P570WM
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Sep 17 17:45:36.667 2014 (UTC - 4:00)**************************
    FPSensor.sys                Mon Aug  6 23:39:28 2012 (50208DF0)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    LcUvcUpper.sys              Tue Sep 17 14:52:50 2013 (5238A502)
    
    
    athw8x.sys                  Thu Nov 21 00:45:32 2013 (528D9DFC)
    btath_avdt.sys              Fri Nov 22 02:15:28 2013 (528F0490)
    btfilter.sys                Fri Nov 22 02:16:16 2013 (528F04C0)
    btath_a2dp.sys              Fri Nov 22 02:17:31 2013 (528F050B)
    cpuz136_x64.sys             Wed Nov 27 05:33:59 2013 (5295CA97)
    atikmpag.sys                Fri Jul  4 21:26:52 2014 (53B7545C)
    atikmdag.sys                Fri Jul  4 21:39:13 2014 (53B75741)
    
    http://www.carrona.org/drivers/driver.php?id=FPSensor.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=LcUvcUpper.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8.1 x64


    Quote Originally Posted by usasma View Post
    I understand that this is a very important problem for you and that you'd like it solved as soon as is possible. But there are other circumstances that you may not be aware of. Please read this pinned topic about waiting for a response: Have you been waiting for a response?


    ajthemacboy - please start your own topic so that you can get the individual assistance that your problem deserves.

    i8yergrandma
    - Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    The most likely thing to blame here is a USB device - and that's most likely a Bluetooth device also. Are you using a device like this? If so, what is it (it should be listed in the reports that I requested above).

    Your Bluetooth drivers date from Win8 - and some Win8 bluetooth drivers are known to cause BSOD's on Win8.1 systems.
    Please update them to the latest, Win8.1 compatible version available from the manufacturer's support website.

    Please also update any other Win8.1 drivers that you may find there - particularly the Fingerprint Sensor and the wired networking driver.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Sep 17 17:45:36.667 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091714-8578-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:10:33.368
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {3, ffffe001b3f2b060, ffffd001c1cbc930, ffffe001b67d6350}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001b3f2b060, Physical Device Object of the stack
    Arg3: ffffd001c1cbc930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001b67d6350, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_btfilter_IMAGE_usbhub.sys
    CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  4.6.5
      BIOS Release Date             03/06/2014
      Manufacturer                  Notebook
      Product Name                  P570WM
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Sep 17 17:45:36.667 2014 (UTC - 4:00)**************************
    FPSensor.sys                Mon Aug  6 23:39:28 2012 (50208DF0)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    LcUvcUpper.sys              Tue Sep 17 14:52:50 2013 (5238A502)
    
    
    athw8x.sys                  Thu Nov 21 00:45:32 2013 (528D9DFC)
    btath_avdt.sys              Fri Nov 22 02:15:28 2013 (528F0490)
    btfilter.sys                Fri Nov 22 02:16:16 2013 (528F04C0)
    btath_a2dp.sys              Fri Nov 22 02:17:31 2013 (528F050B)
    cpuz136_x64.sys             Wed Nov 27 05:33:59 2013 (5295CA97)
    atikmpag.sys                Fri Jul  4 21:26:52 2014 (53B7545C)
    atikmdag.sys                Fri Jul  4 21:39:13 2014 (53B75741)
    
    http://www.carrona.org/drivers/driver.php?id=FPSensor.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=LcUvcUpper.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    thank you very much for your reply! I haven't got another BSOD so I reckon it was indeed an isolated case. I didn't install most of drivers at that time (IE Chipset). And like I said I downgraded to elder version of catalyst for now and no BSODs. Not sure the exact cause but I think the bluetooth device you mention could INDEED be the cause:
    I have Killer Wireless and I read somewhere that they can cause BSODs? No Bluetooth devices were connected to my laptop at a time (actually none were connected ever).
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Killer Network Manager had caused BSOD's a while back, but updating to a version from 2014 seems to have fixed most of the problems for most people.

    A device doesn't have to be physically connected. The driver loads when Windows boots - so it's still in there affecting things while the system is running. And, OTOH, if it's not doing anything, why are traces of it showing up in the memory dump files? That makes it suspicious to me, so that's why I suggest updating it.

    Good luck!
      My System SpecsSystem Spec

Random BSOD ntoskrnl.exe+153ca0
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