Solved BSOD 'BUGCODE_USB_DRIVE New Computer Build - Any Situation

danielhughes

New Member
Messages
2
Hi,

I'm getting a BSOD with error code 'BUGCODE_USB_DRIVER' on a new build computer. It happens at any time, whether the computer is in use or not.

My hardware is as follows:
Motherboard: ASUS M5A78L-M USB3
CPU: AMD Bulldozer FX-6300 6 Core 3.5Ghz
RAM: 8GB 1600Mhz DDR3
Operating System: Windows 8.1 (64)

I've updated my BIOS to the latest version from the Asus website to no avail. Windows is up-to-date.

I'm new to computer building and any help that anyone could offer would be greatly appreciated! Attached is the most recent minidump

Many thanks.

Dan
 

My Computer

System One

  • OS
    Windows 8.1
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

The BSOD blames FiiOE10.sys, a driver component of your FiiO E10 USB DAC Headphone Amplifier
Please download and install the latest, Win8.1 compatible driver software for this device.
If there isn't any compatible software, then please uninstall the software for it and physically remove it from the system (in order to test it).

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).
DO NOT delete them, just leave them be.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Sep 15 12:04:45.206 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091514-36484-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 22:03:19.914[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
*** WARNING: Unable to verify timestamp for FiiOE10.sys
*** ERROR: Module load completed but symbols could not be loaded for FiiOE10.sys
Probably caused by :[B]FiiOE10.sys ( FiiOE10+1d21 )[/B]
BugCheck [B]FE, {4, ffffe00198ab2ca0, ffffe00199fd57b0, ffffe0019ea7350c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FE]BUGCODE_USB_DRIVER (fe)[/url]
Arguments: 
Arg1: 0000000000000004, IRP_URB_DOUBLE_SUBMIT The caller has submitted an irp
    that is already pending in the USB bus driver.
Arg2: ffffe00198ab2ca0, Address of IRP
Arg3: ffffe00199fd57b0, Address of URB
Arg4: ffffe0019ea7350c
BUGCHECK_STR:  0xFE
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: [B]0xFE_IRP_DOUBLE_SUBMIT_FiiOE10+1d21[/B]
  BIOS Version                  1801   
  BIOS Release Date             11/12/2013
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Sep 15 12:04:45.206 2014 (UTC - 4:00)**************************
[DEL]GEARAspiWDM.sys           Thu May  3 15:56:17 2012 (4FA2E2E1)
[/DEL]atikmpag.sys              Mon Jun 18 16:41:29 2012 (4FDF9279)
atikmdag.sys              Mon Jun 18 17:21:01 2012 (4FDF9BBD)
[DEL]ASACPI.sys                Thu Nov  1 21:54:34 2012 (509327DA)
[/DEL]FiiOE10.sys               Sun Nov 25 21:54:28 2012 (50B2D9E4)
Rt630x64.sys              Fri May 10 05:59:08 2013 (518CC4EC)
rikvm_38F51D56.sys        Mon Jun 17 00:05:56 2013 (51BE8B24)
SYMEVENT64x86.SYS         Fri Jul 26 22:26:58 2013 (51F32FF2)
SRTSPX64.SYS              Fri Jul 26 22:45:06 2013 (51F33432)
Ironx64.SYS               Mon Jul 29 20:59:35 2013 (51F70FF7)
SYMDS64.SYS               Tue Jul 30 19:29:08 2013 (51F84C44)
asmtxhci.sys              Fri Aug 16 15:28:42 2013 (520E7D6A)
asmthub3.sys              Fri Aug 16 15:28:54 2013 (520E7D76)
ArcCtrl.sys               Wed Aug 21 02:39:46 2013 (521460B2)
ccSetx64.sys              Mon Sep 23 23:58:04 2013 (52410DCC)


SRTSP64.SYS               Mon Feb 10 18:04:55 2014 (52F95B17)
SYMNETS.SYS               Thu Feb 13 06:25:14 2014 (52FCAB9A)
SYMEFA64.SYS              Thu Feb 27 18:32:07 2014 (530FCAF7)
BHDrvx64.sys              Wed Aug  6 22:26:33 2014 (53E2E3D9)
EX64.SYS                  Mon Aug 11 06:19:41 2014 (53E898BD)
ENG64.SYS                 Mon Aug 11 06:25:04 2014 (53E89A00)
IDSvia64.sys              Wed Aug 20 18:48:56 2014 (53F525D8)
eeCtrl64.sys              Tue Aug 26 14:21:20 2014 (53FCD020)
EraserUtilRebootDrv.sys   Tue Aug 26 14:21:21 2014 (53FCD021)
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
FiiOE10.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
ArcCtrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Appears to be sorted, thanks a lot John. Ended up having to remove the headphone amp as no drivers were compatible with windows 8.1. Cheers, Dan.
 

My Computer

System One

  • OS
    Windows 8.1
Thanks for letting us know!
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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