Windows 8 and 8.1 Forums

BSOD during various activities, no error code/dump file

  1. #1

    Posts : 2
    Windows 8.1

    BSOD during various activities, no error code/dump file

    For the past few weeks I have been experiencing random, albeit infrequent, BSOD's.

    1. Occurred while using Thunderbird
    2. Occurred while using Firefox
    3. Occurred while playing Dota 2

    I had several processes open behind the programs listed.

    What tends to happen is that the mouse and/or keyboard stops working before the computer crashes. Then it stalls at the Bios screen and will not boot up without a restart.

    A few things:
    1. The CPU is overclocked, but the overclock was working well on prior installations.
    • The other systems used MBR as opposed to GPT which the current system uses. (Don't know if this matters).

    2. I made a few changes to the system settings to try and optimize my SSD (see: The SSD Optimization Guide Redesigned | The SSD Review and SSD tweaker)

    I plan to run Memtest and Prime95. I was just hoping someone might have some experience that could help me narrow down the problem.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Overclocks can degrade over time. Please remove the overclock while we're troubleshooting. Feel free to resume the overclock once the system is stabilized.

    Here's a list of a number of different diagnostics (all are free): Hardware Diagnostics

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Here is the Diagnostic Info.

    I should mention that I reformatted my system yesterday after running Prime95 for 12 hours with no errors. It's a bad habit I have gotten into when things go awry.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    It isn't a bad habit as long as it fixes things (or, it shows that a format doesn't fix it - in which case we'd expect hardware).

    This'll be a bit different than my usual analysis - as this will focus on things that could go wrong in the future.

    The system doesn't have SecureBoot enabled. If the system is capable of it, please enable it (and UEFI) next time BEFORE reinstalling Windows (don't do it now as the system will become unbootable). If it's a dual-boot system, just leave it as is.

    There's a couple of Windows Update failures in the WER section of MSINFO32. Double check to make sure that you have all updates - and stay aware of any further errors in Windows Update.

    Other than the above, the system looks fine and should function without issues.
    Should BSOD's start recurring, try these free tools:
    - Diagnositcs: Hardware Diagnostics
    - Driver Verifier: Driver Verifier Settings

    Good luck!
      My System SpecsSystem Spec

BSOD during various activities, no error code/dump file
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