Random BSODs, some occure at start up, 7e,3b

T

theric89

New Member
Messages
3
I have been having blue screen problems for a while now. I originally thought it was RAM related but I tested with memtest and found no errors after 5+ passes on each stick on my old motherboard. Then I thought it was motherboard. So I got a new motherboard and reinstalled Windows.

My PC has also had a strange problem where when the monitor goes to sleep the USB mouse and keyboard sometimes turn off and won't come back even when they are unplugged and plugged back in (this happened on both the old and new motherboards).

I went to reset the PC so I could get back into windows (like I have done in the past) and then blue screens and strange stuff started happening. The PC would not boot back into windows it tried and blue screen and crashed and it also would just sometimes sit at the motherboard POST screen being non responsive. I couldn't enter the BIOS or boot menu. I finally took out my pcie sound card and re-seated one stick of RAM and it booted back into windows like normal.

There seems to be no pattern to the BSODs.

I have also ran chkdsk and used CrystalDiskInfo that shows the drive is ok.

I am very frustrated with this as it's been going on for a long time. Any help is much appreciated, thank you.
 

My Computer

System One

  • OS
    Windows 8.1 64
MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please start with these free hardware diagnostics: Hardware Diagnostics
Please rerun MemTest86+ for at least 3 passes on the new motherboard (if you haven't already).

Also, Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).
DO NOT delete them, just leave them be.




The following is for informational purposes only.
Code: 
[font=lucida console]**************************Sun Sep 14 00:21:53.032 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091314-4953-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:00:10.696[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidSchiInterlockedRemoveHeadListIfExist+2d )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8001ad9fddd, ffffd001ebb06628, ffffd001ebb05e30}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8001ad9fddd, The address that the exception occurred at
Arg3: ffffd001ebb06628, Exception Record Address
Arg4: ffffd001ebb05e30, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VidSchiInterlockedRemoveHeadListIfExist[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2014
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 14 00:06:49.183 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091314-8109-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:00:41.846[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!PspReturnQuota+45 )[/B]
BugCheck [B]3B, {c0000005, fffff8013f2ae765, ffffd0016e22be50, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8013f2ae765, Address of the instruction which caused the bugcheck
Arg3: ffffd0016e22be50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!PspReturnQuota[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  P1.20
  BIOS Release Date             05/08/2014
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Sun Sep 14 00:21:53.032 2014 (UTC - 4:00)**************************
bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
cmudaxp.sys                 Sun Jul 21 21:24:04 2013 (51EC89B4)
[DEL]intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
[/DEL]gzflt.sys                   Fri Aug 23 06:48:49 2013 (52173E11)

bdfndisf6.sys               Wed Nov 13 08:35:12 2013 (52838010)
e1d64x64.sys                Tue Feb  4 04:14:25 2014 (52F0AF71)
AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
avc3.sys                    Thu May  8 09:42:51 2014 (536B89DB)
trufos.sys                  Fri May 30 02:52:56 2014 (53882AC8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 14 00:06:49.183 2014 (UTC - 4:00)**************************
iqvw64e.sys                 Thu Nov 14 10:22:43 2013 (5284EAC3)
avckf.sys                   Thu May  8 09:48:18 2014 (536B8B22)
[/font]
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
You can try unplugging the system from the wall, removing the RAM, and then cleaning the slots out.
Then try the RAM stick by stick in one slot (and run 3 passes of MemTest on it), then do that with the rest of the sticks.
If any of the sticks passes the RAM test, then test that stick in the other slots w/3 passes of MemTest.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
You must log in or register to reply here.
Back
Top