Windows 8 and 8.1 Forums


Continues Errors at startup "Metadata staging failed"

  1. #91


    Posts : 81
    Windows 8 Home Premium 64 bit


    Quote Originally Posted by jds63 View Post
    Quote Originally Posted by mbushnaq00 View Post
    OK, after extensive research and trial and errors, I figured a work around for the issue.

    It seems the issue is coming from Windows Update trying to retrieve info about the installed hardware from the internet and failing during startup.

    To prevent this from happening do the following:

    Go to Control Panel > Type in the search "device installation" > Click on "Change device installation settings"

    Click on "No let me choose what to do" > choose the option "Never install driver software from Windows Update" and make sure that "Automatically get the device app and info provided by your device manufacture" is UNCHECKED. < This is the source of the issue

    Restarted and shutdown a couple of times and the error is totally gone.

    By knowledgeable people here, this was voted best try for now till something else comes along from MS.
    Good research, mbushnaq ,solved your own thread for now.
    I agree this is the source of the issue but it is controlled by the url forwarding link in the registry so what you are doing here is merely turning off the link in the registry and telling it not to update your hardware devices. It is not a permanent fix to the issue,


    This is a further temporary fix that we used previously in September when the url was broken: Turning off hardware updates on boot up is not a good resolution merely a temporary way to stop event ID 131 flooding your event viewer. All you are doing here I stopping Microsoft metadadta services running on your system when it boots. We need the updates so stopping them is only a temporary resolve not a permanenet fix. Both temporary fixes we have come up with and merely masking the real issue,

    The registry temporary fix we are using and also turning off the hardware updates to metadata services as you suggest do both work and do indeed stop the event logging.

    What we are looking for here is a repair from Microsoft. They acknowledged and repaired the forwarding url in September 2014 and once again the link has become corrupt in some way. We do indeed need Microsoft to escalate this issue to the relevant department.
    To prevent this from happening do the following:

    Here is a link to the Microsoft Community Website where I have posted details for the Moderators to escalate the issue:


    Continues Errors at startup "Metadata staging failed"

    perhaps if more of you had your comments to the post they will realise this issue is growing rather than going away. Editing registry keys and turning off hardware updates is not a fix for any windows operating system. We are merely masking the issue with our own resolutions.

    Thank you

      My System SpecsSystem Spec

  2. #92


    Posts : 81
    Windows 8 Home Premium 64 bit

    I have placed a further report for the moderators


    I have placed a new request for a fix on the Microsoft website, some of you may wish to add your comments to give it strength or you may just wish to follow its progress: My aim is to get the issue fixed so our systems operate as they should:

    Moderators - can we ensure we have escalated this issue so we can have - Microsoft Community
      My System SpecsSystem Spec

  3. #93


    Posts : 5
    Windows 8.1


    Quote Originally Posted by Saammy View Post
    I made an interesting discovery. Apparently microsoft has changed something on the domain. Maybe someone of you can order what to do.

    I have checked the path in the registry and this is the result.
    The path is for Metdaten: go.microsoft.com/fwlink/?LinkID=252669&clcid=0x409

    Attachment 50810

    I have the solution for the problem.
    Searches on regedit for the following entry: DeviceMetadataServiceURL
    There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
    after you have closed the editor is saved the change.
    Now the problem is solved and it will also re-loaded device information.
    I've just started having this error in the last 2-3 days. This is probably a silly question, but how do I "search" in regedit for the entry? If I use "Find" and DeviceMetadataServiceURL , nothing is found
      My System SpecsSystem Spec

  4. #94


    Posts : 81
    Windows 8 Home Premium 64 bit

    not a silly question at all


    This is quite a reasonable request not silly at all:

    Open your regedit in run box:
    Click on : HKEY LOCAL MACHINE
    Click on; SOFTWARE
    Click on: MICROSOFT
    Click on: WINDOWS
    Click on: CURRENT VERSION
    Click on: DEVICE METADATA


    Once Device Metadata is open you will see half way down the list the url that is malfunctioning: Click on this line with the mouse, go the tool bar and click edit, click modify and url will come up in a box: Delete the url in the box and replace it with: http://dmd.metaservices.microsoft.com/dms/metadata.svc.

    Close registry Editor and restart your machine, your errors will be clear:

    Note, when following my links for the registry, you have trawl down some pretty long lists to get to the right folder, but they are there, so do not despair.

    Stuck or need further guidance, please just shout.

    Cheers now
      My System SpecsSystem Spec

  5. #95


    Posts : 5
    Windows 8.1


    Thanks, Amtino,

    Seems to have sorted it.
      My System SpecsSystem Spec

  6. #96


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Just out of curiosity I restored my Desktop to an image created (Macrium Reflect) prior to the recent 6 or so updates installed on 4/29 just to rule out any possible effect the updates might have had with the Metadata Link and as you might expect, upon initial start-up I have the usual errors with the original link. I chose my desktop cause it is so much faster than my Laptop, full restore 50G in less than 8 min.
    This problem was NOT created by problematic Updates.

    HELLO Microsoft! Are You Out There?

    I wish Saammy were here, he knew how to contact the right people within MS to get the problem solved.
      My System SpecsSystem Spec

  7. #97


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by amtino View Post
    I have placed a new request for a fix on the Microsoft website, some of you may wish to add your comments to give it strength or you may just wish to follow its progress: My aim is to get the issue fixed so our systems operate as they should:

    Moderators - can we ensure we have escalated this issue so we can have - Microsoft Community
    Thanks for effort, but that did not seem to go well there. Tried talking to resident Alien here he felt one of your solutions for now, turning off through device installation. I agree with all none of these are the permanent fix. I too did a recent clean install and did not take many of the optional updates in past weeks. I would of never known i had this issue till i happen to look in Event Viewer not long ago.

    Although i am not and sure like most of you not having any effects from this, BSOD or anything else just fact of these constant errors.
      My System SpecsSystem Spec

  8. #98


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    For whatever good it may do I just got off the phone with MS Level 2 Support. I explained the problem and emailed them screenshots of the errors as well as the registry page using the stock link that is failing and the substitute link. The tech agreed to forward to the engineering & development group. I also included a link to this thread.

    I am not overly optimistic.
      My System SpecsSystem Spec

  9. #99


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by gator2013 View Post
    For whatever good it may do I just got off the phone with MS Level 2 Support. I explained the problem and emailed them screenshots of the errors as well as the registry page using the stock link that is failing and the substitute link. The tech agreed to forward to the engineering & development group. I also included a link to this thread.

    I am not overly optimistic.
    Hey you went one step further then the rest, thanks!! Been on phone with MS support before myself. Hopefully we'll see some resolve soon.
      My System SpecsSystem Spec

  10. #100


    Posts : 81
    Windows 8 Home Premium 64 bit


    Quote Originally Posted by gator2013 View Post
    For whatever good it may do I just got off the phone with MS Level 2 Support. I explained the problem and emailed them screenshots of the errors as well as the registry page using the stock link that is failing and the substitute link. The tech agreed to forward to the engineering & development group. I also included a link to this thread.

    I am not overly optimistic.
    Thank you for taking this action, I too have done this and again level 2 support did not seem over interested in this issue but did agree to forward it for action, fingers crossed we will get there in the end. We all know this is a MS Server issue. The more people that pick up the phone, the faster we will get a resolve. I am going to put a detailed letter in the post as a backup.
      My System SpecsSystem Spec

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Continues Errors at startup "Metadata staging failed"
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