Random BSOD during normal use?

F

Fluffy94

New Member
Messages
44
I'm not quite sure what I'm doing here, because I've never had an issue like the one that has presented itself to me over the past few days.

Anywho, I get what seem to be random BSOD's at the most random times. I could be on youtube, facebook, steam, playing a game or any program. I ran a debug on the minidump, only to be told it was csrss.exe or whatever. I have no idea what it's used for but must be important I guess. I recently upgraded my PC so, I'll give the old specs, and new, and the dump.

Original Specs : Asus P5QL-SE Motherboard
Intel Core 2 Quad Q8400.
4gb DDR2 RAM
Sapphire Radeon HD 4670 512mb.
HDD's = 500gb WD Green, 640gb WD, Seagate 500gb. All less than two years old. OS is on WD Green.

New specs = (Copied from Speccy so ignore temps)
Operating System
Windows 8.1 Pro 64-bit
CPU
Intel Core i5 4460 @ 3.20GHz 27 °C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co., Ltd. H81M-HD3 (SOCKET 0) 28 °C
Graphics
SONY TV (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
1024MB ATI AMD Radeon HD 5800 Series (Sapphire/PCPartner) 34 °C
Storage
596GB Western Digital WDC WD6400AAKS-75A7B0 (SATA)
465GB Seagate ST3500413AS (SATA)
465GB Western Digital WDC WD5000AADS-00M2B0 (SATA) 27 °C
7GB SanDisk Cruzer Switch USB Device (USB)
Optical Drives
ASUS DRW-24D3ST
Audio
AMD High Definition Audio Device



Those are the new specs.... dump file will follow this.

It's driving me nuts because they're so random! Why can't it be when I open a certain app or something? Then at least there would be order :(
I'd also like to point out that I am fully updated.


Dump:



Code: 
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [C:\Windows\Minidump\091314-23531-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available




************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*[URL]http://msdl.microsoft.com/download/symbols[/URL]
Symbol search path is: SRV*C:\Windows\symbol_cache*[URL]http://msdl.microsoft.com/download/symbols[/URL]
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
Machine Name:
Kernel base = 0xfffff800`a6071000 PsLoadedModuleList = 0xfffff800`a633b2d0
Debug session time: Sat Sep 13 08:04:07.047 2014 (UTC - 7:00)
System Uptime: 0 days 0:18:47.701
Loading Kernel Symbols
.


Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.


..............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck EF, {ffffe001c4d23080, 0, 0, 0}


----- ETW minidump data unavailable-----
Probably caused by : csrss.exe


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001c4d23080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000


Debugging Details:
------------------


----- ETW minidump data unavailable-----


PROCESS_OBJECT: ffffe001c4d23080


IMAGE_NAME:  csrss.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: csrss


FAULTING_MODULE: 0000000000000000 


PROCESS_NAME:  csrss.exe


EXCEPTION_CODE: (NTSTATUS) 0xc4ff7080 - <Unable to get error code text>


BUGCHECK_STR:  0xEF_c4ff7080


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  0


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


STACK_TEXT:  
ffffd001`2b2a2dc8 fffff800`a6680dcc : 00000000`000000ef ffffe001`c4d23080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`2b2a2dd0 fffff800`a65a323e : ffffe001`c4d23080 ffffe001`c4ff73a0 00000000`00000001 fffff800`00000002 : nt!PspCatchCriticalBreak+0xa4
ffffd001`2b2a2e10 fffff800`a64000e9 : ffffe001`c4d23080 ffffe001`c4ff73a0 ffffe001`c4d23080 ffffe001`c4d23080 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd001`2b2a2e70 fffff800`a63ffe76 : ffffffff`ffffffff ffffe001`c4d23080 ffffe001`c4d23080 ffffe001`c4ff7080 : nt!PspTerminateProcess+0xe5
ffffd001`2b2a2eb0 fffff800`a61d07b3 : ffffe001`c4d23080 ffffe001`c4ff7080 ffffd001`2b2a2fa0 ffffd001`2b2a3b00 : nt!NtTerminateProcess+0x9e
ffffd001`2b2a2f20 fffff800`a61c8c00 : fffff800`a620fdf2 ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`2b2a30b8 fffff800`a620fdf2 : ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 00007ffc`5d740ce3 : nt!KiServiceLinkage
ffffd001`2b2a30c0 fffff800`a61d0bc2 : ffffd001`00000000 ffffe001`c4ff7080 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3a942
ffffd001`2b2a3920 fffff800`a61cf314 : 00000000`00000001 00000000`00000000 ffffe001`c4ff7001 ffffd001`2b2a3b00 : nt!KiExceptionDispatch+0xc2
ffffd001`2b2a3b00 00007ffc`603db0b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x214
0000007a`4d310af0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`603db0b3




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  


FAILURE_BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0xef_c4ff7080_image_csrss.exe


FAILURE_ID_HASH:  {65066da9-b361-c8b7-18fc-d753ed7edd99}


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001c4d23080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000


Debugging Details:
------------------


----- ETW minidump data unavailable-----


PROCESS_OBJECT: ffffe001c4d23080


IMAGE_NAME:  csrss.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: csrss


FAULTING_MODULE: 0000000000000000 


PROCESS_NAME:  csrss.exe


EXCEPTION_CODE: (NTSTATUS) 0xc4ff7080 - <Unable to get error code text>


BUGCHECK_STR:  0xEF_c4ff7080


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  0


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


STACK_TEXT:  
ffffd001`2b2a2dc8 fffff800`a6680dcc : 00000000`000000ef ffffe001`c4d23080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`2b2a2dd0 fffff800`a65a323e : ffffe001`c4d23080 ffffe001`c4ff73a0 00000000`00000001 fffff800`00000002 : nt!PspCatchCriticalBreak+0xa4
ffffd001`2b2a2e10 fffff800`a64000e9 : ffffe001`c4d23080 ffffe001`c4ff73a0 ffffe001`c4d23080 ffffe001`c4d23080 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd001`2b2a2e70 fffff800`a63ffe76 : ffffffff`ffffffff ffffe001`c4d23080 ffffe001`c4d23080 ffffe001`c4ff7080 : nt!PspTerminateProcess+0xe5
ffffd001`2b2a2eb0 fffff800`a61d07b3 : ffffe001`c4d23080 ffffe001`c4ff7080 ffffd001`2b2a2fa0 ffffd001`2b2a3b00 : nt!NtTerminateProcess+0x9e
ffffd001`2b2a2f20 fffff800`a61c8c00 : fffff800`a620fdf2 ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`2b2a30b8 fffff800`a620fdf2 : ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 00007ffc`5d740ce3 : nt!KiServiceLinkage
ffffd001`2b2a30c0 fffff800`a61d0bc2 : ffffd001`00000000 ffffe001`c4ff7080 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3a942
ffffd001`2b2a3920 fffff800`a61cf314 : 00000000`00000001 00000000`00000000 ffffe001`c4ff7001 ffffd001`2b2a3b00 : nt!KiExceptionDispatch+0xc2
ffffd001`2b2a3b00 00007ffc`603db0b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x214
0000007a`4d310af0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`603db0b3




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  


FAILURE_BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0xef_c4ff7080_image_csrss.exe


FAILURE_ID_HASH:  {65066da9-b361-c8b7-18fc-d753ed7edd99}


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001c4d23080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000


Debugging Details:
------------------


----- ETW minidump data unavailable-----


PROCESS_OBJECT: ffffe001c4d23080


IMAGE_NAME:  csrss.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: csrss


FAULTING_MODULE: 0000000000000000 


PROCESS_NAME:  csrss.exe


EXCEPTION_CODE: (NTSTATUS) 0xc4ff7080 - <Unable to get error code text>


BUGCHECK_STR:  0xEF_c4ff7080


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  0


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


STACK_TEXT:  
ffffd001`2b2a2dc8 fffff800`a6680dcc : 00000000`000000ef ffffe001`c4d23080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`2b2a2dd0 fffff800`a65a323e : ffffe001`c4d23080 ffffe001`c4ff73a0 00000000`00000001 fffff800`00000002 : nt!PspCatchCriticalBreak+0xa4
ffffd001`2b2a2e10 fffff800`a64000e9 : ffffe001`c4d23080 ffffe001`c4ff73a0 ffffe001`c4d23080 ffffe001`c4d23080 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd001`2b2a2e70 fffff800`a63ffe76 : ffffffff`ffffffff ffffe001`c4d23080 ffffe001`c4d23080 ffffe001`c4ff7080 : nt!PspTerminateProcess+0xe5
ffffd001`2b2a2eb0 fffff800`a61d07b3 : ffffe001`c4d23080 ffffe001`c4ff7080 ffffd001`2b2a2fa0 ffffd001`2b2a3b00 : nt!NtTerminateProcess+0x9e
ffffd001`2b2a2f20 fffff800`a61c8c00 : fffff800`a620fdf2 ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`2b2a30b8 fffff800`a620fdf2 : ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 00007ffc`5d740ce3 : nt!KiServiceLinkage
ffffd001`2b2a30c0 fffff800`a61d0bc2 : ffffd001`00000000 ffffe001`c4ff7080 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3a942
ffffd001`2b2a3920 fffff800`a61cf314 : 00000000`00000001 00000000`00000000 ffffe001`c4ff7001 ffffd001`2b2a3b00 : nt!KiExceptionDispatch+0xc2
ffffd001`2b2a3b00 00007ffc`603db0b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x214
0000007a`4d310af0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`603db0b3




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  


FAILURE_BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0xef_c4ff7080_image_csrss.exe


FAILURE_ID_HASH:  {65066da9-b361-c8b7-18fc-d753ed7edd99}


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001c4d23080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000


Debugging Details:
------------------


----- ETW minidump data unavailable-----


PROCESS_OBJECT: ffffe001c4d23080


IMAGE_NAME:  csrss.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: csrss


FAULTING_MODULE: 0000000000000000 


PROCESS_NAME:  csrss.exe


EXCEPTION_CODE: (NTSTATUS) 0xc4ff7080 - <Unable to get error code text>


BUGCHECK_STR:  0xEF_c4ff7080


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  0


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


STACK_TEXT:  
ffffd001`2b2a2dc8 fffff800`a6680dcc : 00000000`000000ef ffffe001`c4d23080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`2b2a2dd0 fffff800`a65a323e : ffffe001`c4d23080 ffffe001`c4ff73a0 00000000`00000001 fffff800`00000002 : nt!PspCatchCriticalBreak+0xa4
ffffd001`2b2a2e10 fffff800`a64000e9 : ffffe001`c4d23080 ffffe001`c4ff73a0 ffffe001`c4d23080 ffffe001`c4d23080 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd001`2b2a2e70 fffff800`a63ffe76 : ffffffff`ffffffff ffffe001`c4d23080 ffffe001`c4d23080 ffffe001`c4ff7080 : nt!PspTerminateProcess+0xe5
ffffd001`2b2a2eb0 fffff800`a61d07b3 : ffffe001`c4d23080 ffffe001`c4ff7080 ffffd001`2b2a2fa0 ffffd001`2b2a3b00 : nt!NtTerminateProcess+0x9e
ffffd001`2b2a2f20 fffff800`a61c8c00 : fffff800`a620fdf2 ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`2b2a30b8 fffff800`a620fdf2 : ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 00007ffc`5d740ce3 : nt!KiServiceLinkage
ffffd001`2b2a30c0 fffff800`a61d0bc2 : ffffd001`00000000 ffffe001`c4ff7080 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3a942
ffffd001`2b2a3920 fffff800`a61cf314 : 00000000`00000001 00000000`00000000 ffffe001`c4ff7001 ffffd001`2b2a3b00 : nt!KiExceptionDispatch+0xc2
ffffd001`2b2a3b00 00007ffc`603db0b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x214
0000007a`4d310af0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`603db0b3




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  


FAILURE_BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0xef_c4ff7080_image_csrss.exe


FAILURE_ID_HASH:  {65066da9-b361-c8b7-18fc-d753ed7edd99}


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001c4d23080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000


Debugging Details:
------------------


----- ETW minidump data unavailable-----


PROCESS_OBJECT: ffffe001c4d23080


IMAGE_NAME:  csrss.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: csrss


FAULTING_MODULE: 0000000000000000 


PROCESS_NAME:  csrss.exe


EXCEPTION_CODE: (NTSTATUS) 0xc4ff7080 - <Unable to get error code text>


BUGCHECK_STR:  0xEF_c4ff7080


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  0


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


STACK_TEXT:  
ffffd001`2b2a2dc8 fffff800`a6680dcc : 00000000`000000ef ffffe001`c4d23080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`2b2a2dd0 fffff800`a65a323e : ffffe001`c4d23080 ffffe001`c4ff73a0 00000000`00000001 fffff800`00000002 : nt!PspCatchCriticalBreak+0xa4
ffffd001`2b2a2e10 fffff800`a64000e9 : ffffe001`c4d23080 ffffe001`c4ff73a0 ffffe001`c4d23080 ffffe001`c4d23080 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd001`2b2a2e70 fffff800`a63ffe76 : ffffffff`ffffffff ffffe001`c4d23080 ffffe001`c4d23080 ffffe001`c4ff7080 : nt!PspTerminateProcess+0xe5
ffffd001`2b2a2eb0 fffff800`a61d07b3 : ffffe001`c4d23080 ffffe001`c4ff7080 ffffd001`2b2a2fa0 ffffd001`2b2a3b00 : nt!NtTerminateProcess+0x9e
ffffd001`2b2a2f20 fffff800`a61c8c00 : fffff800`a620fdf2 ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`2b2a30b8 fffff800`a620fdf2 : ffffd001`2b2a3a58 ffffd001`2b2a3a58 ffffd001`2b2a3b00 00007ffc`5d740ce3 : nt!KiServiceLinkage
ffffd001`2b2a30c0 fffff800`a61d0bc2 : ffffd001`00000000 ffffe001`c4ff7080 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3a942
ffffd001`2b2a3920 fffff800`a61cf314 : 00000000`00000001 00000000`00000000 ffffe001`c4ff7001 ffffd001`2b2a3b00 : nt!KiExceptionDispatch+0xc2
ffffd001`2b2a3b00 00007ffc`603db0b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x214
0000007a`4d310af0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`603db0b3




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  


FAILURE_BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


BUCKET_ID:  0xEF_c4ff7080_IMAGE_csrss.exe


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0xef_c4ff7080_image_csrss.exe


FAILURE_ID_HASH:  {65066da9-b361-c8b7-18fc-d753ed7edd99}


Followup: MachineOwner
--------
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8
The memory dumps are consistent, but we need the memory dumps themselves so that we can massage the output a bit (and maybe extract more information). We also need some reports - but all that will be gathered by the app that I suggest in the next paragraph....

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Also, please run Driver Verifier according to these instructions: Driver Verifier Settings

As there is a lot of equipment on the system - what is the make/model/wattage and age of your Power Supply?

If you were having BSOD's in both the old and new systems - how did you install the OS on the new system (was it by installing the old OS hard drive in the new computer, by cloning it to another hard drive, by doing a clean install, or by some other method?)
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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