Windows 8 and 8.1 Forums

Random freezes and BSOD as well as "He's dead Jim"

  1. #1

    Posts : 3
    Windows 8.1 Pro with Media Center x64

    Random freezes and BSOD as well as "He's dead Jim"

    I've been getting some rather frequent bluescreens (happens about once every 1-2 days), and very frequent chrome tab crashes.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Kurahk7 & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

    WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00043a89028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
    0: kd> !errrec ffffe00043a89028
    Common Platform Error Record @ ffffe00043a89028
    Record Id     : 01cfcd2b57c3223d
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 9/11/2014 5:31:33 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe00043a890a8
    Section       @ ffffe00043a89180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000106e5
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe00043a890f0
    Section       @ ffffe00043a89240
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : e5 06 01 00 00 08 10 00 - fd e3 98 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe00043a89138
    Section       @ ffffe00043a89280
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Unknown (Proc 0 Bank 2)
      Status      : 0xf200000000010005
    Well that is weird. According to the Dump file, there was an UNKNOWN error in the Processor 0 Bank 2. Below is a list of the 3rd party drivers present on the system :-
    **************************Thu Sep 11 11:01:33.988 2014 (UTC + 5:30)**************************
    WinRing0x64.sys             Sat Jul 26 18:59:37 2008 (488B26C1)
    cmudaxp.sys                 Mon Jul 22 06:54:04 2013 (51EC89B4)
    iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    LHidEqd.Sys                 Wed Mar 19 05:50:53 2014 (5328E2E5)
    LEqdUsb.Sys                 Wed Mar 19 05:50:55 2014 (5328E2E7)
    LHidFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    LMouFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    Rt630x64.sys                Tue Jun 17 17:26:46 2014 (53A02CFE)
    nldrv.sys                   Wed Jul  9 14:04:37 2014 (53BCFE9D)
    atikmpag.sys                Tue Aug 12 07:03:58 2014 (53E96F06)
    atikmdag.sys                Tue Aug 12 08:07:53 2014 (53E97E01)
    nldrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    It seems that there is presence of the WinRing Libraries (Driver Highlighted in RED) on the system which are very well known to cause BSOD's. "Many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, Fusiontweaker (Google Code), etc)". Please remove the software listed in the previous line.

    If you are not able to find any such software, please do a manual search for the driver and then rename the driver.

    If the problem is still not solved, please monitor the Temperatures of the System when under load using this Free Utility - CoreTemp.

    Also, please start with the Hardware Diagnostics over **HERE** if the issue is not solved and report back the results.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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