Solved BSOD when multitasking

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plantroon

New Member
Messages
5
So I had a VM running, some tabs open in Chrome and all of sudden the system frozen for a sec and BSODed (Driver power state failure)

Specs: ASUS N56VV S4028, Core i7 3630QM, 8 GB DDR3 RAM, 750 GB 7.2kRPM HDD, GT 750M DDR3 GPU.

Minidump in attachment. I can provide full dump file if needed. (But I have only 1 mbps connection)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    Laptop
    CPU
    Intel Core i7 3630QM
    Memory
    8 GB DDR3 1600MHz
    Graphics Card(s)
    nVidia GT 750M 2 GB DDR3
    Screen Resolution
    1920*1080
    Hard Drives
    750 GB 7200 RPM
    Internet Speed
    1mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Bump, any1 ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    Laptop
    CPU
    Intel Core i7 3630QM
    Memory
    8 GB DDR3 1600MHz
    Graphics Card(s)
    nVidia GT 750M 2 GB DDR3
    Screen Resolution
    1920*1080
    Hard Drives
    750 GB 7200 RPM
    Internet Speed
    1mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Hi Plantroon & Welcome to the forums ^_^,

Please do not bump the topics as we are trying our best to help everyone around here and sometimes we get overwhelmed ;)

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

Code: 
2: kd> !irp ffffe0019f1eb010
Irp is active with 4 stacks 3 is current (= 0xffffe0019f1eb170)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    


			Args: 00000000 00000000 00000000 ffffffffc000000e
 [ 16, 0]   0  2 ffffe0019789c5d0 00000000 fffff800ab3be938-ffffe00195991010    
	       \Driver\pci	nvlddmkm
			Args: 00000000 00000000 00000000 00000000
[COLOR=#ff0000]>[ 16, 2]   0 e1 ffffe001986f6040 00000000 fffff80335f92fd8-ffffe00197afc010 Success Error Cancel pending[/COLOR]
[COLOR=#ff0000]	       \Driver\nvlddmkm	nt!PopRequestCompletion[/COLOR]
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe00197afc010    


			Args: 00000000 00000000 00000000 00000000

So, your NVIDIA Driver is causing the problems. Further more it appears that you have installed the driver from the NVIDIA Website :-
Code: 
2: kd> lmvm nvlddmkmstart             end                 module name
fffff800`ab27a000 fffff800`abed6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
[COLOR=#ff0000][B][U]    Timestamp:        Tue Jul 08 02:12:54 2014 (53BB064E)[/U][/B][/COLOR]
    CheckSum:         00C2B9B4
    ImageSize:        00C5C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

For laptops, it is recommended that you use the Drivers provided by your manufacturer which in this case is ASUS. Please run this **TOOL** to completely uninstall your NVIDIA Driver from the system and then restart your system.

Once it is done, please download the latest NVIDIA Driver from this **LINK** and then install it.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you! and sorry for bumping - my thread seemed to be with 0 replies while others had many and were newer than mine

Is it neccessary that I run that outdated driver? I download the newest one from ASUS by doing google search: "asus support vga" and choose the newest one - is that a problem ? :(

The one on my laptop's support page seems to not ever be updated and GPU drivers are the only ones I really care about updating as often as possible. (I upgrade others when the OS update requires it / I run into problems)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    Laptop
    CPU
    Intel Core i7 3630QM
    Memory
    8 GB DDR3 1600MHz
    Graphics Card(s)
    nVidia GT 750M 2 GB DDR3
    Screen Resolution
    1920*1080
    Hard Drives
    750 GB 7200 RPM
    Internet Speed
    1mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
plantroon said:
Thank you! and sorry for bumping - my thread seemed to be with 0 replies while others had many and were newer than mine

Is it neccessary that I run that outdated driver? I download the newest one from ASUS by doing google search: "asus support vga" and choose the newest one - is that a problem ? :(

The one on my laptop's support page seems to not ever be updated and GPU drivers are the only ones I really care about updating as often as possible. (I upgrade others when the OS update requires it / I run into problems)
Click to expand...
Hi Plantroon ^_^,

Don't worry, no one is ignored here :) . It is just that we work together and sometimes a thread might be left behind. But, we do not let it slip past 2 days.

I would strongly suggest you to download the driver from the link which I have provided you with. On a laptop, there are two graphics which are switchable for example during the gaming use, your GPU would fire up but during normal work operations, the integrated GPU would work. This is done to save the battery but provide performance as well where required. The laptop manufacturer provides with custom made drivers so that the switchable graphics can work.

I don't think you would see any performance degradation by installing the ASUS NVIDIA Drivers. :)

Let me know how it goes ^_^ and thanks for the rep :D
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I meant the degradation coming from an older version. For example, I'd get better performance in Titanfall if I used 340.xx driver but it's just not available for my lappy :D

Damn, this is the first and the last time I got a laptop. My next PC will be either Microsoft Surface or a desktop PC made of well reviewed and tested components. On this laptop I've had so many BSODs that I haven't got on my old PC since Windows XP.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    Laptop
    CPU
    Intel Core i7 3630QM
    Memory
    8 GB DDR3 1600MHz
    Graphics Card(s)
    nVidia GT 750M 2 GB DDR3
    Screen Resolution
    1920*1080
    Hard Drives
    750 GB 7200 RPM
    Internet Speed
    1mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
plantroon said:
I meant the degradation coming from an older version. For example, I'd get better performance in Titanfall if I used 340.xx driver but it's just not available for my lappy :D

Damn, this is the first and the last time I got a laptop. My next PC will be either Microsoft Surface or a desktop PC made of well reviewed and tested components. On this laptop I've had so many BSODs that I haven't got on my old PC since Windows XP.
Click to expand...

Hi Plantroon ^_^,

I am sorry for not replying as I have been busy with my exams :(

Regarding the upgrades, yes there would be some degradation but I wonder whether you would notice any difference or not.

Please mark this thread as SOLVED, if the problem has been solved ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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