Windows 8 and 8.1 Forums

BSOD when multitasking

  1. #1


    Posts : 5
    Windows 8.1 Pro WMC

    BSOD when multitasking


    So I had a VM running, some tabs open in Chrome and all of sudden the system frozen for a sec and BSODed (Driver power state failure)

    Specs: ASUS N56VV S4028, Core i7 3630QM, 8 GB DDR3 RAM, 750 GB 7.2kRPM HDD, GT 750M DDR3 GPU.

    Minidump in attachment. I can provide full dump file if needed. (But I have only 1 mbps connection)

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1 Pro WMC


    Bump, any1 ?
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Plantroon & Welcome to the forums ^_^,

    Please do not bump the topics as we are trying our best to help everyone around here and sometimes we get overwhelmed

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

    Code:
    2: kd> !irp ffffe0019f1eb010
    Irp is active with 4 stacks 3 is current (= 0xffffe0019f1eb170)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  2 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 ffffffffc000000e
     [ 16, 0]   0  2 ffffe0019789c5d0 00000000 fffff800ab3be938-ffffe00195991010    
    	       \Driver\pci	nvlddmkm
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001986f6040 00000000 fffff80335f92fd8-ffffe00197afc010 Success Error Cancel pending
    	       \Driver\nvlddmkm	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00197afc010    
    
    
    			Args: 00000000 00000000 00000000 00000000
    So, your NVIDIA Driver is causing the problems. Further more it appears that you have installed the driver from the NVIDIA Website :-
    Code:
    2: kd> lmvm nvlddmkmstart             end                 module name
    fffff800`ab27a000 fffff800`abed6000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Jul 08 02:12:54 2014 (53BB064E)
        CheckSum:         00C2B9B4
        ImageSize:        00C5C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    For laptops, it is recommended that you use the Drivers provided by your manufacturer which in this case is ASUS. Please run this **TOOL** to completely uninstall your NVIDIA Driver from the system and then restart your system.

    Once it is done, please download the latest NVIDIA Driver from this **LINK** and then install it.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1 Pro WMC


    Thank you! and sorry for bumping - my thread seemed to be with 0 replies while others had many and were newer than mine

    Is it neccessary that I run that outdated driver? I download the newest one from ASUS by doing google search: "asus support vga" and choose the newest one - is that a problem ?

    The one on my laptop's support page seems to not ever be updated and GPU drivers are the only ones I really care about updating as often as possible. (I upgrade others when the OS update requires it / I run into problems)
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by plantroon View Post
    Thank you! and sorry for bumping - my thread seemed to be with 0 replies while others had many and were newer than mine

    Is it neccessary that I run that outdated driver? I download the newest one from ASUS by doing google search: "asus support vga" and choose the newest one - is that a problem ?

    The one on my laptop's support page seems to not ever be updated and GPU drivers are the only ones I really care about updating as often as possible. (I upgrade others when the OS update requires it / I run into problems)
    Hi Plantroon ^_^,

    Don't worry, no one is ignored here . It is just that we work together and sometimes a thread might be left behind. But, we do not let it slip past 2 days.

    I would strongly suggest you to download the driver from the link which I have provided you with. On a laptop, there are two graphics which are switchable for example during the gaming use, your GPU would fire up but during normal work operations, the integrated GPU would work. This is done to save the battery but provide performance as well where required. The laptop manufacturer provides with custom made drivers so that the switchable graphics can work.

    I don't think you would see any performance degradation by installing the ASUS NVIDIA Drivers.

    Let me know how it goes ^_^ and thanks for the rep
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1 Pro WMC


    I meant the degradation coming from an older version. For example, I'd get better performance in Titanfall if I used 340.xx driver but it's just not available for my lappy

    Damn, this is the first and the last time I got a laptop. My next PC will be either Microsoft Surface or a desktop PC made of well reviewed and tested components. On this laptop I've had so many BSODs that I haven't got on my old PC since Windows XP.
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by plantroon View Post
    I meant the degradation coming from an older version. For example, I'd get better performance in Titanfall if I used 340.xx driver but it's just not available for my lappy

    Damn, this is the first and the last time I got a laptop. My next PC will be either Microsoft Surface or a desktop PC made of well reviewed and tested components. On this laptop I've had so many BSODs that I haven't got on my old PC since Windows XP.
    Hi Plantroon ^_^,

    I am sorry for not replying as I have been busy with my exams

    Regarding the upgrades, yes there would be some degradation but I wonder whether you would notice any difference or not.

    Please mark this thread as SOLVED, if the problem has been solved ^_^
      My System SpecsSystem Spec

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