Windows 8 and 8.1 Forums

BSOD During Game and then following the latest update

  1. #1

    Posts : 4
    Windows 8.1

    BSOD During Game and then following the latest update

    Hiya BSOD wizards!

    After diagnosing and fixing a few problems, I just had these two BSODs in quick succession -- the earlier while playing a Steam game, the later after Windows pushed an update.

    Could anyone help me with a good course of action?

    Thanks! -- H

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    One of the memory dumps blames uxstyle.sys. Please uninstall the program related to this driver. This is most likely the UXStyle program from The Within Network ( UxStyle )

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)
    Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint

    The following is for informational purposes only.
    **************************Tue Sep  9 19:00:41.124 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-8828-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:00:13.814
    *** WARNING: Unable to verify timestamp for uxstyle.sys
    *** ERROR: Module load completed but symbols could not be loaded for uxstyle.sys
    Probably caused by :uxstyle.sys ( uxstyle+1a0f )
    BugCheck D6, {ffffcf809d333000, 0, fffff800456d7a0f, 0}
    Arg1: ffffcf809d333000, memory referenced
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg3: fffff800456d7a0f, if non-zero, the address which referenced memory.
    Arg4: 0000000000000000, (reserved)
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xD6_VRF_uxstyle+1a0f
    **************************Tue Sep  9 18:41:45.659 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-8375-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 12:43:40.128
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd001d27f3820, ffffd001d27f3778, 0}
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd001d27f3820, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd001d27f3778, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97N-WIFI
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Tue Sep  9 19:00:41.124 2014 (UTC - 4:00)**************************
    dc3d.sys                    Wed May 18 04:07:24 2011 (4DD37E3C)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    NETwbw02.sys                Thu Sep 19 03:40:12 2013 (523AAA5C)
    uxstyle.sys                 Mon Sep 23 07:19:02 2013 (524023A6)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
    igdkmd64.sys                Tue Aug  5 11:47:18 2014 (53E0FC86)
    **************************Tue Sep  9 18:41:45.659 2014 (UTC - 4:00)**************************
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    uxstyle.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    Windows 8.1

    Re. advice


    Thanks for the advice! I removed the UXStyle software, and updated the keyboard and mouse drivers (dc3d.sys).

    As for NvStreamKms.sys, which is related to the NVidia GPU, I've followed advice here:

    BSOD probably due to driver but unable to identify which one - Microsoft Community

    And rolled back to an earlier driver.

    I created a restore point and am going to try re-applying the latest update.

    I followed your instructions and have attached the dumps in the format requested.


    Last edited by hoag; 11 Sep 2014 at 03:56. Reason: added missing attachment
      My System SpecsSystem Spec

  4. #4

    Posts : 4
    Windows 8.1

    missing attachment

    see dumps attached.
      My System SpecsSystem Spec

  5. #5

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Any further memory dumps after removing UXStyle and rolling back the nVidia drivers?
    I'm late for work, but will try to get back to you this afternoon with an analysis of the additional reports.
      My System SpecsSystem Spec

  6. #6

    Posts : 4
    Windows 8.1

    Hi & thanks for getting back.

    I had quite a few problems yesterday after going through all the updates - various BSOD on running Prime95 and errors during Memtest.

    This eventually led to me resetting the CMOS via the jumper, QFlashing the BIOS (Gigabyte Z97) and following that, Prime95 ran for 2+ hours with no problems.

    I'll run Memtest again during the day and see what happens, I'll post any further BSOD here.


      My System SpecsSystem Spec

  7. #7

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Interesting, I don't normally even suggest looking for UEFI/BIOS updates if yours currently dates from 2014.
    Nice find tho' - I'll have to remember that when dealing with the Gigabyte Z97 boards!

    From the last uploaded reports.....

    Only 52 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    The WER section of MSINFO32 shows a lot of Windows Update failures. If you're still experiencing them, I suggest you post over in the Windows Updates & Activation forum: Windows Updates & Activation - Windows 8 Forums

    I've seen quite a few problems with Plex Media Server - but not enough to call it a BSOD cause.
    Still, if possible, remove it (just in case).
    If you can't remove it, then ensure that you have the latest, Win8.1 compatible version installed

    MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
      My System SpecsSystem Spec

BSOD During Game and then following the latest update
Related Threads
Latest Shockwave Update in Browsers & Mail
I have just done a Belarc's scan and it has shown that there is a critical security update for Oracle Java SE Critical Patch Update for Java 7.0.450.18 64-bit, I have gone into Java and simply don't understand which update I need. I have Java 7 update 45 (64 bit) and Java 7 update 71. Help :(
I have a Laptop, plus a Desktop, both running Win 8.1 - 64-bit I posted my question here But was told I should rather post it in this section for more responses, so here goes ... I...
Latest 8.1 64-bit Update Hoses 32-bit programs? in Windows Updates & Activation
The latest 8.1 64-bit update - KB2919355 - is a cumulative update for 64 bit systems. It is nearly 1 Gb of data. After installing this update I began to notice that certain 32-bit programs would not start, producing error messages like this: "The program is not completely installed, or it asked...
I just updated maybe half an hour ago and now I can't use the start as its frozen as a white window icon. IS this a known issue, and is there a fix? Doing a system restore solves it - but then I'm rolled back and continually prompted that it'll update on my next restart. Moving the menu to the...
Problems since latest update in General Support
Hey guys.. I have had no trouble with windows 8 until the most recent update. Now everytime i start up my laptop it will not let me use any icons on the desktop, start menu, bar at the bottom of screen (Cant for the life of me remember what it is called) and wont even let me use windows explorer...
Quick question, I'm looking for the very latest update for both IE10 as a client/browser and all of its flash player, security, etc fixes. Where can I find a redistibutable download for that? Thanks ;)
Eight Forums Android App Eight Forums IOS App Follow us on Facebook