Windows 8 and 8.1 Forums


BSOD USBXHCI.SYS on Windows 8.1

  1. #1


    Posts : 2
    Windows 7

    BSOD USBXHCI.SYS on Windows 8.1


    So while trying to install a driver for my internet connexion on my new computer, internet connectionn that uses a USB port, I run on this problem. So the installation goes just fine, but when at the end, where the drivers strat installing, the PC gives me a BSOD no matter how I try: regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows 7)...And now I'm just hopless. The full message is: Driver_irql_not_less_or_equal (USBXHCI.SYS).
    The specs of the other PC (notebook):
    Asus X552L
    Nvidia Geforce 820m
    Intel core i5
    4Gb RAM
    2 3.0 USB ports
    OS: Windows 8.1 Pro
    The notebook is brand new. Please answer, I'm runnig short of time. Thanks in advance.


      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Get ALL available Windows Updates
    Get ALL available driver updates from the Asus website
    Perform a clean boot ( How to perform a clean boot in Windows ) and then try to install the latest, Win8.1 compatible version of the internet connection software (get it from the manufacturer's website).

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 7


    Meh, you know what, I just switched back to Windows 7 and solved the problem, even though it's a pity because the notebook was optimized for Windows 8. Thanks anyway. I'll mark it as solved.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that it's working well for you.
    Thanks for letting us know!
      My System SpecsSystem Spec

BSOD USBXHCI.SYS on Windows 8.1
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