BSOD playing various games, Caused by atikmdag.sys+26c6e

Psyker · Sep 8, 2014

I've been getting random BSODs during gameplay, only once a day and fine afterwards. atikmdag.sys always seems to be a cause. I'm not sure what other information is needed. I've attached the logs collected with the dump collector. I appreciate any help, just let me know if more info is needed.

usasma · Sep 9, 2014

There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Only 56 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

MSI Afterburner and Riva Tuner(along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.

NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Click to expand...

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

In line with the above comments about AMD OverDrive, be sure that your AMD video drivers are updated to the latest, Win8.1 compatible version.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. Start with the video stress tests first.

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Mon Sep  8 04:02:16.151 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090814-20703-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 3:43:28.859[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+26c6e )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Titanfall.exe
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+26c6e[/B]
  BIOS Version                  P1.40
  BIOS Release Date             10/02/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  5 22:26:33.471 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090514-21500-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16384.amd64fre.winblue_rtm.130821-1623
System Uptime:[B]0 days 4:33:32.982[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+26c1e )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  F1_2013.exe
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+26c1e[/B]
  BIOS Version                  P1.40
  BIOS Release Date             10/02/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  3 18:37:02.460 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090314-16468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16384.amd64fre.winblue_rtm.130821-1623
System Uptime:[B]0 days 20:55:50.184[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+26c1e )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+26c1e[/B]
  BIOS Version                  P1.40
  BIOS Release Date             10/02/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep  2 21:40:37.467 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090214-17890-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16384.amd64fre.winblue_rtm.130821-1623
System Uptime:[B]0 days 18:51:48.294[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+26c1e )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+26c1e[/B]
  BIOS Version                  P1.40
  BIOS Release Date             10/02/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Mon Sep  8 04:02:16.151 2014 (UTC - 4:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]RTCore64.sys                Mon Mar 11 01:32:06 2013 (513D6C56)[/B][/COLOR]
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
xusb22.sys                  Thu Aug 22 07:38:23 2013 (5215F82F)

amd_sata.sys                Wed Nov  6 01:10:20 2013 (5279DD4C)
amd_xata.sys                Wed Nov  6 01:10:23 2013 (5279DD4F)
[COLOR=RED][B]AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)[/B][/COLOR]
usbfilter.sys               Mon Feb 17 01:23:43 2014 (5301AAEF)
AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
rzpnk.sys                   Fri Apr 11 16:45:28 2014 (53485468)
rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
aswSnx.sys                  Thu Jun 26 07:34:44 2014 (53AC0554)
aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
atikmpag.sys                Mon Aug 11 21:33:58 2014 (53E96F06)
atikmdag.sys                Mon Aug 11 22:37:53 2014 (53E97E01)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  5 22:26:33.471 2014 (UTC - 4:00)**************************
atikmpag.sys                Thu May 22 21:11:53 2014 (537EA059)
atikmdag.sys                Thu May 22 21:46:07 2014 (537EA85F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  3 18:37:02.460 2014 (UTC - 4:00)**************************
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[/FONT]

BSOD playing various games, Caused by atikmdag.sys+26c6e

Psyker

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One