Windows 8 and 8.1 Forums


Help w/ FLTMGR_FILE_SYSTEM BSOD

  1. #1


    Posts : 5
    OS 8.1

    Help w/ FLTMGR_FILE_SYSTEM BSOD


    I can't seem to figure out what's causing my system to get these BSODs... Attached is the dump file. Please help! Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    Also, Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).

    Ensure that your Bluetooth drivers are updated, as Win8 versions may have BSOD's w/Win8.1

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Sep  4 02:02:41.468 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090314-3609-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 4:20:20.101
    Probably caused by :fileinfo.sys ( fileinfo!FIStreamLogForNL+1f9 )
    BugCheck F5, {68, ffffc0019ba98140, ffffc0019ba98190, 0}
    BugCheck Info: FLTMGR_FILE_SYSTEM (f5)
    Arguments: 
    Arg1: 0000000000000068, The reason for the failure
    Arg2: ffffc0019ba98140
    Arg3: ffffc0019ba98190
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xF5
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0xF5_fileinfo!FIStreamLogForNL
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             01/26/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87N-WIFI
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Sep  4 02:02:41.468 2014 (UTC - 4:00)**************************
    btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
    L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
    btmhsf.sys                  Mon Aug 19 04:21:07 2013 (5211D573)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    exfat.SYS                   Thu Aug 22 07:40:18 2013 (5215F8A2)
    e1d64x64.sys                Thu Aug 29 19:55:45 2013 (521FDF81)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Tue Sep 10 14:07:42 2013 (522F5FEE)
    
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    NETwbw02.sys                Tue Feb 18 11:57:40 2014 (53039104)
    RTKVHD64.sys                Fri Mar 14 07:03:23 2014 (5322E1FB)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=exfat.SYS
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
      My System SpecsSystem Spec

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