Windows 8 and 8.1 Forums


(NETIO.SYS) Keep getting this BSOD every couple of weeks

  1. #1


    Posts : 2
    Windows 8.1 (64Bit)

    (NETIO.SYS) Keep getting this BSOD every couple of weeks


    NETIO.SYS

    Could you guys help me see whats the problem?

    My laptop is ASUS UX32VD - i7
    Windows 8.1 64-bit

    Graphic Card and wireless adapter drivers all installed from the asus website for my laptop.

    Here is my minidump file
    https://www.asuswebstorage.com/navig...9CFC439865683Y

    EDIT:
    See attached Full Diagnostic file here:
    (NETIO.SYS) Keep getting this BSOD every couple of weeks
    Last edited by osbron; 07 Sep 2014 at 22:54.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    vuhub.sys Fri Nov 16 10:31:13 2007 (473DB7C1)
    Eltima Software USB to Ethernet Connector Driver
    http://www.carrona.org/drivers/driver.php?id=vuhub.sys

    adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep  6 04:30:12.240 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090614-23031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:35:11.084
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** WARNING: Unable to verify timestamp for Netwew00.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwew00.sys
    Probably caused by :NETIO.SYS ( NETIO!WfpStreamIsFilterPresent+23ea )
    BugCheck D1, {50, 2, 0, fffff8016bb18aaa}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8016bb18aaa, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!WfpStreamIsFilterPresent
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  UX32VD.214
      BIOS Release Date             01/29/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32VD
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep  6 04:30:12.240 2014 (UTC - 4:00)**************************
    vuhub.sys                   Fri Nov 16 10:31:13 2007 (473DB7C1)
    adfs.SYS                    Thu Jun 26 16:52:37 2008 (48640195)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    RTKVHD64.sys                Tue Sep  4 06:22:35 2012 (5045D66B)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    bckd.sys                    Fri Mar  1 06:20:57 2013 (51308F19)
    iBtFltCoex.sys              Thu Apr 18 10:17:24 2013 (51700074)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    IntcDAud.sys                Thu Aug 29 10:42:53 2013 (521F5DED)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
    Netwew00.sys                Thu Oct 31 10:01:47 2013 (527262CB)
    SbieDrv.sys                 Fri Jan 17 14:00:36 2014 (52D97DD4)
    vsdatant.sys                Tue Jun  3 20:03:11 2014 (538E623F)
    aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
    aswSnx.sys                  Thu Jun 26 07:34:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
    aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
    
    http://www.carrona.org/drivers/driver.php?id=vuhub.sys
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=bckd.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=Netwew00.sys
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
    http://www.carrona.org/drivers/driver.php?id=vsdatant.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 (64Bit)


    Sorry, forgot to read the thread. Here you go! Thanks in advanced!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Lot's of Windows Update failures in the WER section of the MSINFO32 report.
    Are you getting all Windows Updates - or are you seeing errors? If seeing errors, please post over in the Windows Updates & Activation forum for help with that (the systeminfo report shows that you have most of the updates (if not all), so it's your call if you post over there or not.

    Other than that, the system looks fine from the uploaded reports.
    Please be sure to:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

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