Windows 8 and 8.1 Forums

BSOD Laptop keep restarting windows 8 64bit

  1. #1

    Posts : 1
    Windows 8

    BSOD Laptop keep restarting windows 8 64bit

    Hello there..
    i think i need some help here

    my laptop is acer v5 471G
    he keep restarting when i try to shutdown it..
    even when i do sleep, my laptop is not go to sleep mode.. but it restarting..

    it looks like every switch in power is all becoming reboot
    not only that, sometimes when i doing my work.. my laptop restarting by its own

    and after i log in and come to start menu.. a blue screen appears

    Attachment 50307
    and this i attached the file
    Attachment 50310

    Big thanks for helping in here..
    and sorry for bad english

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Haaruururu & Welcome To The Forums ^_^,

    Don't worry about the English

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    **************************Fri Sep  5 19:52:57.512 2014 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\090514-32453-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime: 0 days 0:33:25.316
    Probably caused by : vwifibus.sys ( vwifibus!FilterEvtIoDeviceControl+1e7 )
    BugCheck 50, {fffff8801bdaa000, 1, fffff880018c9e74, 0}
    Arg1: fffff8801bdaa000, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff880018c9e74, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000000, (reserved)
    PROCESS_NAME:  Ath_WlanAgent.
    FAILURE_BUCKET_ID:  AV_vwifibus!FilterEvtIoDeviceControl
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  V1.22
      BIOS Release Date             03/15/2013
      Manufacturer                  Acer
      Product Name                  Aspire V5-471G
    Below is a list of 3rd party drivers present on your system :-
    **************************Fri Sep  5 19:52:57.512 2014 (UTC + 5:30)**************************
    IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
    igdkmd64.sys                Thu Sep 27 01:19:04 2012 (50635C30)
    RtsBaStor.sys               Mon Oct  8 14:58:10 2012 (50729CAA)
    btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
    intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
    SynTP.sys                   Fri Nov  9 03:30:48 2012 (509C2B90)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
    wacomrouterfilter.sys       Fri Dec 21 03:49:54 2012 (50D38F0A)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    dump_storahci.sys           Sat Mar  2 07:45:44 2013 (513160D0)
    Smb_driver_Intel.sys        Mon Apr  8 11:36:07 2013 (51625E4F)
    RTKVHD64.sys                Wed Apr 17 17:26:07 2013 (516E8DD7)
    wachidrouter.sys            Tue Apr 30 22:46:27 2013 (517FFC6B)
    btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
    Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
    btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
    ISODrv64.sys                Thu Nov 21 06:52:28 2013 (528D6054)
    btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
    btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
    athw8x.sys                  Mon Dec  2 13:47:07 2013 (529C4203)
    btfilter.sys                Fri Dec 20 13:12:05 2013 (52B3F4CD)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)

    It appears that this was a Network Related BSOD. Please update your driver for the Atheros Wireless Agent. Furthermore, please update your Bluetooth Driver packages. I have highlighted the links for easier navigation. Also, update your Wacom Router Driver.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

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