Windows 8 and 8.1 Forums


BSOD when multitasking or playing games

  1. #1


    Posts : 2
    windows 8.1

    BSOD when multitasking or playing games on a new laptop


    I just bought a new gaming laptop (Asus G750JM) a week ago, 3 days ago it started having BSODs while doing
    multiple tasks at once like using photoshop and browsing with multiple tabs at the same time, also the first time it happened was while i was playing COD ghosts and now while i was trying to launch Dead space the laptop froze for a minute and then it displayed the BSOD. I have read on other forums that the problem was with the latest Nvidia driver 340.52 so i installed an older driver version from asus support website but i would still get the BSOD, so i installed the latest version again.

    PS: while i was writing this thread i tried opening Nvidia geforce experience and the PC crashed again, please help!
    Last edited by RayMan; 05 Sep 2014 at 00:50.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi RayMan & Welcome To the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Wed Sep  3 10:45:02.681 2014 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\090314-27062-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
     
    System Uptime: 0 days 0:15:11.409
     
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0003a3f1060, ffffd001a1531930, ffffe000398bba60}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0003a3f1060, Physical Device Object of the stack
    Arg3: ffffd001a1531930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000398bba60, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  G750JM.205
     
      BIOS Release Date             02/11/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G750JM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep  2 17:10:34.632 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\090214-24515-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
     
    System Uptime: 0 days 0:33:54.358
     
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe001027d4440, ffffd001a41f5930, ffffe001071f7b10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001027d4440, Physical Device Object of the stack
    Arg3: ffffd001a41f5930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001071f7b10, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  G750JM.205
     
      BIOS Release Date             02/11/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G750JM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep  2 16:08:02.752 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\090214-33031-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
     
    System Uptime: 1 days 21:08:57.476
     
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe000db207060, ffffd001a0caa930, ffffe000da1d3710}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000db207060, Physical Device Object of the stack
    Arg3: ffffd001a0caa930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000da1d3710, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  G750JM.205
     
      BIOS Release Date             02/11/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G750JM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Wed Sep  3 10:45:02.681 2014 (UTC + 5:30)**************************
    wdcsam64.sys                Wed Apr 16 14:09:08 2008 (4805BB2C)
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)
    AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    btwl2cap.sys                Thu Jul 26 20:44:41 2012 (50115EE1)
    kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
    klwfp.sys                   Wed Feb 27 14:18:31 2013 (512DC85F)
    kneps.sys                   Tue Mar  5 14:39:23 2013 (5135B643)
    LGSHidFilt.Sys              Thu May 30 20:46:33 2013 (51A76D51)
    atkwmiacpi64.sys            Tue Jul  2 14:05:32 2013 (51D290D4)
    plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
    klim6.sys                   Thu Jul 11 13:23:56 2013 (51DE6494)
    L1C63x64.sys                Tue Jul 16 12:26:31 2013 (51E4EE9F)
    ETD.sys                     Thu Aug  1 13:09:54 2013 (51FA10CA)
    bcbtums.sys                 Wed Aug  7 20:41:22 2013 (5202639A)
    klkbdflt.sys                Thu Aug  8 18:38:54 2013 (52039866)
    klmouflt.sys                Thu Aug  8 18:39:08 2013 (52039874)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    btwampfl.sys                Sat Aug 31 00:02:26 2013 (5220E53A)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    CSCrySec.sys                Wed Sep 18 12:10:54 2013 (52394AF6)
    CSVirtualDiskDrv.sys        Wed Sep 18 12:12:18 2013 (52394B4A)
    iwdbus.sys                  Fri Sep 27 03:08:04 2013 (5244A93C)
    btwavdt.sys                 Tue Oct  1 06:53:03 2013 (524A23F7)
    btwaudio.sys                Tue Oct  1 06:55:30 2013 (524A248A)
    btwrchid.sys                Tue Oct  1 06:55:58 2013 (524A24A6)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    kl1.sys                     Fri Oct 18 14:48:22 2013 (5260FCDE)
    klflt.sys                   Tue Nov 26 18:07:39 2013 (52949613)
    igdkmd64.sys                Thu Dec 19 02:19:12 2013 (52B20A48)
    RTKVHD64.sys                Tue Dec 24 17:19:30 2013 (52B974CA)
    bcmwl63a.sys                Wed Feb  5 15:55:42 2014 (52F211A6)
    dump_iaStorA.sys            Wed Feb  5 21:37:11 2014 (52F261AF)
    iaStorA.sys                 Wed Feb  5 21:37:11 2014 (52F261AF)
    dtsoftbus01.sys             Wed Feb 19 20:13:17 2014 (5304C305)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    klif.sys                    Fri May 16 22:00:24 2014 (53763D20)
    idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep  2 16:08:02.752 2014 (UTC + 5:30)**************************
    iaStorA.sys                 Wed Sep 18 21:03:51 2013 (5239C7DF)
    dump_iaStorA.sys            Wed Sep 18 21:03:51 2013 (5239C7DF)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=CSCrySec.sys
    http://www.carrona.org/drivers/driver.php?id=CSVirtualDiskDrv.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    According to the Dump file, the bugcheck is the Driver_Power_State_Failure which means an IRP (Input/Output Request Packet) was held for too long which caused the Bugcheck.

    The dump file revealed that the NVIDIA Driver was causing the problems. I would ask you to run the Display Driver Uninstaller from this **LINK** and then clean your NVIDIA Drivers. Once they have been uninstalled, please install the latest NVIDIA Driver from the ASUS Support website for which the link is over **HERE**. It appears that you have a NVIDIA Driver which is later than the version which has been supplied by ASUS. On laptops it is advised to install the Graphics Drivers from the OEM only as they are modified to work with laptops which have Graphic Switching.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.1


    working fine without any crashes until now.. thank you so much, cheers
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by RayMan View Post
    working fine without any crashes until now.. thank you so much, cheers
    Glad to hear that the issue has been resolved ^_^.

    In case of any further problem, do not hesitate to post back ^_^ and thanks for the rep.
      My System SpecsSystem Spec

BSOD when multitasking or playing games
Related Threads
Solved BSOD usually when playing games! in BSOD Crashes and Debugging
Hi i've been getting these random bsod for months now, i'm starting getting crazy need someone to help me, usually i get them faster with skype on, foobar on, and a game running. Ill post a dropbox link with all my latest memory dumps. Hardware CPU: Intel 4770k Mobo: MSI Z87 MPower (1.9...
BSOD while playing games in BSOD Crashes and Debugging
I have experienced BSOD while trying to play games like titanfall and CoH 2, the game keeps crashing and tells me there is not enough memory, Google chrome will also crash with the game sometimes. 52993
BSOD when playing games in BSOD Crashes and Debugging
Hi, So basically this is a new PC. I am getting a BSOD everytime I play a game. Sometimes it happens DURING the game (after 10 mins or so), sometimes when I Alt-Tab from the game and sometimes after exiting the game. Games with issues: Titanfall, Middle Earth: Shadow of Mordor, Watchdogs, War...
BSOD while playing Games in BSOD Crashes and Debugging
Having some BSOD since i installed Windows 8.1 http://www.bleepingcomputer.com/forums/public/style_emoticons/default/sad.png *first BSOD, when i was playing Battlefield 4 Online *second bsod I'm playing War of Mercenaries (in facebook) *third bsod I'm playing War of Mercenaries (in facebook). ...
Solved BSOD while playing games in BSOD Crashes and Debugging
I was playing some casual games, when I started getting BSODs Driver IRQL less or not equal. I'm not too savvy, so while I found the minidump files, I have no idea how to fix the crashes. For some reason, it only includes the latest BSOD dmp, as the two others gave errors.
CPU: i7 4770k OC 4.5Ghz vCore 1.235v (Tested with Linx all mem 20 loops) /w Water Cooling GPU: GTX 580 DCII Not OC Ram: G.Skill Sniper SR 16gb - Bus 1333 PSU: Corsair AX860i MB: Asus Maximus Hero VI SSD: OCZ Vertex 4 128Gb - FW 1.7 (Lastest) HDD: WD Caviar Black 1TB Window 8.1 Pro 64bit
Is there anyway I can make it so that I can still switch between apps while playing a fullscreen Desktop game? (ones that aren't from the Windows 8 store)
Eight Forums Android App Eight Forums IOS App Follow us on Facebook