BSOD Fresh install Win 8.1 Enterprise Evaluation

druybal · Sep 2, 2014

I am working on computer for a coworker. He recently migrated a questionable Windows 7 installation to an SSD and started getting BSOD's pretty frequently. He had been wanting to try Windows 8.1 for a while, so I suggested he try the enterprise evaluation to see if it would work for him.

First I attempted to install from a thumb drive and received NTFS_FILE_SYSTEM errors during installation. I tried again with a DVD and received the error once, but was then able to install. All the while I was doing a custom installation and deleting the old volume and creating a new one for the installation.

After the first or second boot to desktop, it BSOD'ed again, but I didn't catch the error code. The last time it happened I recorded an error code of KERNEL_SECURITY_CHECK_FAILURE. This was after installing Nvidia Drivers from the Nvidia website.

I'm suspecting this is some sort of problem with the SSD itself, as it has persisted through the fresh OS installation. I have attached the SF diagnostic tool file.

Thanks for the help!
Dave

blueelvis · Sep 5, 2014

Hi Druybal & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:

**************************Wed Sep  3 02:58:27.994 2014 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\090214-6890-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:04:43.672
 
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_UsbIocDpc_Worker+1c75d )
 
BugCheck 139, {3, fffff802d540f5e0, fffff802d540f538, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff802d540f5e0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff802d540f538, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_USBPORT!USBPORT_Core_UsbIocDpc_Worker
 
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3503
 
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      1.03029
 
  BIOS Version                  2105
 
  BIOS Release Date             09/06/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  3 02:42:02.685 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\090214-3734-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:20:14.017
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : Ntfs.sys ( Ntfs+c0d10 )
 
BugCheck 24, {b500190637, ffffd0007dc6e3a8, ffffd0007dc6dbb0, fffff800eab39d10}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
 
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd0007dc6e3a8
Arg3: ffffd0007dc6dbb0
Arg4: fffff800eab39d10
PROCESS_NAME:  svchost.exe
 
BUGCHECK_STR:  0x24
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  0x24_Ntfs+c0d10
 
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3503
 
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      1.03029
 
  BIOS Version                  2105
 
  BIOS Release Date             09/06/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on the system :-

Code:

**************************Wed Sep  3 02:58:27.994 2014 (UTC + 5:30)**************************
Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)

http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

It appears that there was a NTFS error which means that either the disk is failing or the NTFS File System is corrupt. Run Chkdsk /f /r to detect and resolve any file system structural corruption. You must restart the system before the disk scan begins on a system partition.

If this still does not resolve your problem then please run the Hard Drive Diagnostics using this **GUIDE** and post back the results. Also, it appears that you have got a SSD running. Please make sure that the Firmware of the SSD is up to date from this **LINK**.

Furthermore, it appears that there were problems while loading the drivers for the Best Buy Geek Squad USB Device according to the Event Logs. I would suggest you to remove the USB Device till the time we are troubleshooting.

Let me know how it goes ^_^.

BSOD Fresh install Win 8.1 Enterprise Evaluation

druybal

New Member

My Computer

System One

blueelvis

OMG Debugger!

My Computer

System One