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USBXHCI.SYS BSOD - Intermittant Win 8.1

  1. #1

    USBXHCI.SYS BSOD - Intermittant Win 8.1


    Hi All,

    I am experiencing what seems to be a common issue.

    After reading the following thread :

    BSOD Driver_irql_not_less_or_equal (USBXHCI.SYS)

    I performed BIOS updates and driver updates as suggested within the post but i'm still experiencing very rare BSOD. usually once every few days. My hunch is pointing to my G602 mouse, but i have updated the firmware on the mouse and the driver from logitech's own site.

    I'm most puzzled, and would be grateful if anyone can cast an eye on the dumps, and suggest another place to start looking.

    System - Alienware 17

    Cheers

    A.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi AndrewJH & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Fri Aug 29 11:02:26.145 2014 (UTC + 5:30)**************************Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_ProcessTransferEventWithED1+e6 )
     
    BugCheck D1, {28, 2, 0, fffff800980e5bca}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_ProcessTransferEventWithED1
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  A10
     
      BIOS Release Date             04/23/2014
     
      Manufacturer                  Alienware
     
      Product Name                  Alienware 17
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 19 16:11:35.356 2014 (UTC + 5:30)**************************
    Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_ProcessTransferEventWithED1+e3 )
     
    BugCheck D1, {ffffe00000d39240, 2, 0, fffff801c72d6bc7}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_ProcessTransferEventWithED1
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  A10
     
      BIOS Release Date             04/23/2014
     
      Manufacturer                  Alienware
     
      Product Name                  Alienware 17
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 14 16:43:18.051 2014 (UTC + 5:30)**************************
    Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_ProcessTransferEventWithED1+e3 )
     
    BugCheck D1, {ffffe00000a16240, 2, 0, fffff8008916fbc7}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_ProcessTransferEventWithED1
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  A10
     
      BIOS Release Date             04/23/2014
     
      Manufacturer                  Alienware
     
      Product Name                  Alienware 17
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 14 08:29:27.239 2014 (UTC + 5:30)**************************
    Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_ProcessTransferEventWithED1+108 )
     
    BugCheck D1, {50, 2, 0, fffff8002a796bec}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_ProcessTransferEventWithED1
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  A10
     
      BIOS Release Date             04/23/2014
     
      Manufacturer                  Alienware
     
      Product Name                  Alienware 17
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Fri Aug 29 11:02:26.145 2014 (UTC + 5:30)**************************
    LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    tap0901.sys                 Fri Nov 25 00:20:27 2011 (4ECE91F3)
    CLVirtualDrive.sys          Mon Dec 26 18:56:47 2011 (4EF87617)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    stdcfltn.sys                Sat Jul 14 05:00:14 2012 (5000AF86)
    btwl2cap.sys                Thu Jul 26 20:44:41 2012 (50115EE1)
    DellRbtn.sys                Sat Aug  4 03:02:54 2012 (501C4386)
    RtsPStor.sys                Thu Dec 13 08:14:23 2012 (50C94107)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    btwpanfl.sys                Tue Jan  1 03:12:33 2013 (50E206C9)
    bwcW8x64.sys                Wed Feb 13 22:55:48 2013 (511BCC9C)
    btwavdt.sys                 Sat Mar  9 04:53:34 2013 (513A72F6)
    btwaudio.sys                Sat Mar  9 04:54:25 2013 (513A7329)
    btwrchid.sys                Sat Mar  9 04:54:34 2013 (513A7332)
    e22w8x64.sys                Thu Mar 21 02:54:01 2013 (514A28F1)
    RTKVHD64.sys                Wed Apr  3 16:42:27 2013 (515C0E9B)
    iaStorA.sys                 Sat Apr  6 05:15:31 2013 (515F621B)
    dump_iaStorA.sys            Sat Apr  6 05:15:31 2013 (515F621B)
    SynTP.sys                   Mon Apr  8 11:34:17 2013 (51625DE1)
    Smb_driver_Intel.sys        Mon Apr  8 11:36:07 2013 (51625E4F)
    ST_Accel.sys                Thu Apr 11 23:51:52 2013 (5166FF40)
    LGSHidFilt.Sys              Thu May 30 20:46:33 2013 (51A76D51)
    bcmwl63a.sys                Sat Jun  1 10:29:47 2013 (51A97FC3)
    bcbtums.sys                 Wed Aug  7 20:41:22 2013 (5202639A)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    btwampfl.sys                Sat Aug 31 00:02:26 2013 (5220E53A)
    dtscsidrv.SYS               Tue Sep 10 19:26:12 2013 (522F24FC)
    sptd.sys                    Thu Oct 31 20:56:53 2013 (527276BD)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    nvvad64v.sys                Fri Dec 27 22:11:28 2013 (52BDADB8)
    PSKMAD.sys                  Tue Mar 25 18:25:02 2014 (53317CA6)
    NNSPrv.sys                  Fri May  2 18:37:07 2014 (5363987B)
    NNSAlpc.sys                 Fri May  2 18:40:46 2014 (53639956)
    NNSTlsc.sys                 Fri May  2 18:43:21 2014 (536399F1)
    NNSStrm.sys                 Fri May  2 18:47:33 2014 (53639AED)
    NNSHttp.sys                 Fri May  2 19:36:30 2014 (5363A666)
    NNSPicc.sys                 Fri May  2 19:38:51 2014 (5363A6F3)
    NNSProt.sys                 Fri May  2 19:42:10 2014 (5363A7BA)
    NNSIds.sys                  Fri May  2 19:49:21 2014 (5363A969)
    NNSPop3.sys                 Fri May  2 19:56:16 2014 (5363AB08)
    NNSSmtp.sys                 Fri May  2 20:05:06 2014 (5363AD1A)
    NNSHttps.sys                Fri May  2 20:10:12 2014 (5363AE4C)
    psinknc.sys                 Mon May  5 05:35:07 2014 (5366D5B3)
    PSINAflt.sys                Mon May  5 05:35:57 2014 (5366D5E5)
    PSINFile.sys                Mon May  5 05:36:46 2014 (5366D616)
    PSINReg.sys                 Mon May  5 18:03:34 2014 (5367851E)
    PSINProc.sys                Mon May  5 18:04:08 2014 (53678540)
    PSINProt.sys                Tue May  6 12:49:00 2014 (53688CE4)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btwpanfl.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    dtscsidrv.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=PSKMAD.sys
    http://www.carrona.org/drivers/driver.php?id=NNSPrv.sys
    http://www.carrona.org/drivers/driver.php?id=NNSAlpc.sys
    http://www.carrona.org/drivers/driver.php?id=NNSTlsc.sys
    http://www.carrona.org/drivers/driver.php?id=NNSStrm.sys
    http://www.carrona.org/drivers/driver.php?id=NNSHttp.sys
    http://www.carrona.org/drivers/driver.php?id=NNSPicc.sys
    http://www.carrona.org/drivers/driver.php?id=NNSProt.sys
    http://www.carrona.org/drivers/driver.php?id=NNSIds.sys
    http://www.carrona.org/drivers/driver.php?id=NNSPop3.sys
    http://www.carrona.org/drivers/driver.php?id=NNSSmtp.sys
    http://www.carrona.org/drivers/driver.php?id=NNSHttps.sys
    http://www.carrona.org/drivers/driver.php?id=psinknc.sys
    http://www.carrona.org/drivers/driver.php?id=PSINAflt.sys
    http://www.carrona.org/drivers/driver.php?id=PSINFile.sys
    PSINReg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=PSINProc.sys
    http://www.carrona.org/drivers/driver.php?id=PSINProt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    Please follow the below steps, one step at a time :-


    1. Please remove any USB Device connected to the system and see if you are still getting the BSOD's or not. If you don't get the BSOD's then please plug the devices one by one and then see which is causing the problem.
    2. Please remove Daemon Tools from your system as it is known to cause problems.
    3. Please remove your Accelerometer Device And Driver and see if you are still getting the BSOD's or not.
    4. Please update the rest of the highlighted (BOLD) drivers.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

USBXHCI.SYS BSOD - Intermittant Win 8.1
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