Windows 8 and 8.1 Forums


BSOD playing Age of Mythology (Steam), error 0xc0000409

  1. #1


    Posts : 3
    Windows 8.1

    BSOD playing Age of Mythology (Steam), error 0xc0000409


    Hi, I've been having various bsod issues with varying degrees of severity while doing various tasks. This time a friend bought 'Age of Mythology' for me and within 15 minutes of playing it my computer blue screened. Ironically, this game is ancient and should run like it's nothing yet somehow it crashed in minutes and has framerate issues.

    Here's the .dmp: http://1drv.ms/1nNKHnu

    This is my first post ever, hopefully I got the syntax somewhat right.


    I guess after reading some stuff I should upload this too:

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Zankatsuki & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Aug 31 11:08:10.857 2014 (UTC + 5:30)**************************Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfoEx+1a5 )
     
    BugCheck A, {fffff6800072b668, 0, 0, fffff801278692cd}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiGetWorkingSetInfoEx
     
    MaxSpeed:     3070
     
    CurrentSpeed: 3074
     
      BIOS Version                  1402   
     
      BIOS Release Date             08/09/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 27 14:24:49.483 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for netr28ux.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
     
    Probably caused by : netr28ux.sys ( netr28ux+1540e1 )
     
    BugCheck D1, {fffff801211bcbe3, 2, 8, fffff801211bcbe3}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_VRF_CODE_AV_BAD_IP_netr28ux+1540e1
     
    MaxSpeed:     3070
     
    CurrentSpeed: 3074
     
      BIOS Version                  1402   
     
      BIOS Release Date             08/09/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 27 13:02:21.379 2014 (UTC + 5:30)**************************
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck 101, {18, 0, ffffd0017cf0e180, 1}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
     
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_8_PROC_VRF_ANALYSIS_INCONCLUSIVE
     
    MaxSpeed:     3070
     
    CurrentSpeed: 3074
     
      BIOS Version                  1402   
     
      BIOS Release Date             08/09/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 26 09:40:40.540 2014 (UTC + 5:30)**************************
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+2cb )
     
    BugCheck A, {fffff6fb40069d88, 0, 0, fffff800a02f858b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  DUNDEFGAME.EXE
     
    FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet
     
    MaxSpeed:     3070
     
    CurrentSpeed: 3074
     
      BIOS Version                  1402   
     
      BIOS Release Date             08/09/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 25 09:08:59.492 2014 (UTC + 5:30)**************************
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+2e3 )
     
    BugCheck 50, {fffffa8005af45d0, 0, fffff803235015a3, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet
     
    MaxSpeed:     3070
     
    CurrentSpeed: 3074
     
      BIOS Version                  1402   
     
      BIOS Release Date             08/09/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sun Aug 31 11:08:10.857 2014 (UTC + 5:30)**************************
    SaiK0728.sys                Fri Jan 18 23:58:04 2008 (4790EFB4)
    mv91cons.sys                Mon Mar  7 07:50:16 2011 (4D7440E0)
    ASACPI.sys                  Fri Nov  2 07:24:34 2012 (509327DA)
    netr28ux.sys                Fri Apr 26 08:03:43 2013 (5179E787)
    RTKVHD64.sys                Wed Aug 21 10:18:22 2013 (52144696)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    atikmpag.sys                Fri Apr 18 06:37:07 2014 (53507ABB)
    atikmdag.sys                Fri Apr 18 07:43:16 2014 (53508A3C)
    aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
    aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
    aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 27 14:24:49.483 2014 (UTC + 5:30)**************************
    usbaapl64.sys               Wed Nov 28 05:08:02 2012 (50B54EDA)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    http://www.carrona.org/drivers/driver.php?id=SaiK0728.sys
    http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



    It appears that there is a lot of memory corruption according to the Dump files. Furthermore according to the MSINFO32, the Realtek Controller is disabled. If this was deliberate then could you please tell why?

    The drivers for your SaiTek Keyboard are extremely old and most likely not compatible with the Windows 8. Please see if the game BSOD's or not if you remove your SaiTek Keyboard.

    Make sure your temperatures are stable. If the problem still persists then please follow the Hardware Diagnostics over **HERE**.

    If these come clean then please run the Driver Verifier according to this **GUIDE** and make sure that you let it crash for few times and then upload a freshly generated SF Diagnostic ZIP File.

    Does the system crash only in Age Of Mythology or any other game as well?

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    The Realtek controller is disabled because I wanted to see if it would make a difference in another game because the other game was crashing my computer over and over (I fixed that though so I guess I could re-enable it...). I updated my keyboard's drivers (and my mouse's drivers while I was at it) along with reinstalling Realtek HD audio (there was a more recent version which I didn't know about). I haven't gone through that whole list of drivers yet, nor have I checked my temps (how do I do that?). Lastly, yes, my computer only crashes during Age of Mythology. These three new .dmps are from trying out Age of Mythology again, however, this time it red screened first (Ummm.... Ya...) and then when I restarted it was bsod after bsod after bsod at least 8 times but only 3 crashes saved (sorry, I had no control over it) even though it went from 0-100% and made sort of a clicky sound in my actual physical computer.

    I apologize in advance, this computer must be one of the top 10 worst pieces of shyte of all time when it comes to random bsods. If you can't help me fix it or if you tell me to reinstall Windows 8 again and do some baby step stuff, I'd understand completely after this gong-show.
    Last edited by Zankatsuki; 02 Sep 2014 at 00:13. Reason: New developments
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    I'm going to fresh install windows 8 again and see if anything improves. That will rule out a lot of variables should my computer continue bsodding after.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Zankatsuki View Post
    I'm going to fresh install windows 8 again and see if anything improves. That will rule out a lot of variables should my computer continue bsodding after.
    Sure thing let me know how it goes. If it still crashes then upload a freshly generated SF Diagnostic ZIP File.
      My System SpecsSystem Spec

BSOD playing Age of Mythology (Steam), error 0xc0000409
Related Threads
Video games and downloading large files seem to bsod my computer after awhile. It says, Kernal inpage data error minidumps 52371 idk if this will be helpful 52372
different BSOD error while playing dota 2 in BSOD Crashes and Debugging
Hi guys, I get different bsod errors when I play dota 2. It happened before when I updated my windows to 8.1, then I restored back to 8. After that, the problem went away. But after a few months, its back.
BSOD When i playing.... error 0xa0000001 ... in BSOD Crashes and Debugging
Hello everyone, AFTER 10-15 mins of gaming -bsod with this error,dont know what to do =(new notebook Thanks for help 50819
BSOD in Win 8.1 Playing Steam Portal 2 in BSOD Crashes and Debugging
Hi guys, I'm getting BSODs when playing Portal 2 on steam 30 mins - 2 hours into the game). I'm using windows 8.1 (upgraded from 8.0 key) and have fairly new hardwares installed recently. Outside of Portal 2 I have not encountered any other BSOD errors, including a 6+ hours session in Tomb...
Hi all, I've been getting pretty frequent BSODs ever since updating to win 8.1. As far as I can recall, they seem to have been triggered by playing Steam games (CounterStrike, to be precise). From then on, the BSODs will pop up even when I'm not in a game (and without Steam running in the...
Hi, I just bought a new laptop and have been using it a few days when today while playing World of Warcraft and listening to DI.FM on my browser it crashed. I was able to reproduce this a few times with the same conditions. I am hoping you can help me figure out what is causing this issue. ...
Hello I started getting BSOD errors after playing games (Dota 2) a month ago. Its a different error every time and I cant seem to find a fix. Here are some I wrote down/remember: System bad service, Kernel security check fail, Bad pool caller, page fault in non paged area. Most of the times,...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook