BSOD on Asus S400C

dtx2014 · Aug 31, 2014

So last Sunday I woke up grabbed my computer which I had simply closed the night before, nothing unusual and the screen was all black so I just figured it was a random problem and manually shut down. When I powered back on initially I got zero response, just a black screen, no HD activity no fan spinning eventually (anywhere from 5-15 minutes) in a sort of delayed boot action it began booting but it took forever to boot into Windows 8.1 which I upgraded to months ago.

So my question is two-fold, I don't think the BSOD issue is related to the incredibly slow/delayed start up, because this happens before the OS even begins loading if I'm not mistaken.

The first part of my issue are the random BSODs which also started happening for a while I was getting a warning about Intel Rapid Storage that I never bothered to read, and eventually it just went away after I did updates.

But this computer has just randomly shut off while I was using it, not crashed, just lost power.

blueelvis · Sep 1, 2014

Hi dtx2014 & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of them for informative purposes :-

Code:

**************************Sat Aug 30 19:27:12.571 2014 (UTC + 5:30)**************************Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe001b0480880, fffff80316e10930, ffffe001b659da80}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_[COLOR=#ff0000][B][U]iaStorA[/U][/B][/COLOR]_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 30 00:52:41.996 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe00189f89060, fffff801e8810930, ffffe0018a450bd0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_[COLOR=#ff0000][B][U]iaStorA[/U][/B][/COLOR]_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 29 20:11:36.600 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1abcc )
 
BugCheck 1A, {41793, fffff68000001a80, 1, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41793
 
PROCESS_NAME:  AsusTPLoader.e
 
FAILURE_BUCKET_ID:  0x1a_41793_nt!_??_::FNODOBFM::_string_
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 29 03:32:30.564 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for iaStorA.sys
 
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 
Probably caused by : iaStorA.sys
 
BugCheck 9F, {3, ffffe0016b3ff450, ffffd001695f9930, ffffe0016d7353b0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_[COLOR=#ff0000][B][U]iaStorA.sys[/U][/B][/COLOR]
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 29 03:01:47.976 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000e29c8060, ffffd001407a1c80, ffffe000e89e5c20}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_[COLOR=#ff0000][B][U]iaStorA[/U][/B][/COLOR]_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 28 03:57:45.571 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000e95cf880, ffffd0002059a930, ffffe000ee3be360}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 28 01:47:36.614 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for iaStorA.sys
 
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 
Probably caused by : iaStorA.sys
 
BugCheck 9F, {3, ffffe0010cbfe7f0, ffffd001ad99a930, ffffe0010effa5c0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 27 10:14:43.562 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe0015b5f0060, fffff80122c10930, ffffe001608f26d0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 25 05:10:27.589 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000b9ee8060, fffff800d5810930, ffffe000b96dfcf0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
 
MaxSpeed:     1700
 
CurrentSpeed: 1696
 
  BIOS Version                  S400CA.210
 
  BIOS Release Date             01/27/2014
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  S400CA
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on your system :-

Code:

**************************Sat Aug 30 19:27:12.571 2014 (UTC + 5:30)**************************
[B][U]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)[/U][/B]
[B][U]atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)[/U][/B]
[B][U]AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)[/U][/B]
[B][U]excsd.sys                   Sat Mar 31 01:22:41 2012 (4F760F09)[/U][/B]
[B][U]excfs.sys                   Sat Mar 31 01:23:05 2012 (4F760F21)[/U][/B]
[B][U]IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)[/U][/B]
[B][U]HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)[/U][/B]
[B][U]kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)[/U][/B]
[B][U]iaStorA.sys                 Sun Sep  2 06:31:24 2012 (5042AFE4)[/U][/B]
[B][U]dump_iaStorA.sys            Sun Sep  2 06:31:24 2012 (5042AFE4)[/U][/B]
[B][U]DptfManager.sys             Fri Sep  7 06:46:19 2012 (50494AE3)[/U][/B]
[B][U]DptfDevDram.sys             Fri Sep  7 06:46:57 2012 (50494B09)[/U][/B]
[B][U]DptfDevGen.sys              Fri Sep  7 06:47:21 2012 (50494B21)[/U][/B]
[B][U]DptfDevFan.sys              Fri Sep  7 06:47:43 2012 (50494B37)[/U][/B]
[B][U]DptfDevProc.sys             Fri Sep  7 06:49:30 2012 (50494BA2)[/U][/B]
[B][U]viahduaa.sys                Mon Oct 22 13:41:15 2012 (5084FFA3)[/U][/B]
[B][U]AsusTP.sys                  Sat Nov 10 09:37:34 2012 (509DD306)[/U][/B]
dsNcAdpt.sys                Sat Jan 26 06:41:02 2013 (51032D26)
athwbx.sys                  Mon Jul 15 12:59:50 2013 (51E3A4EE)
L1C63x64.sys                Tue Jul 16 12:26:31 2013 (51E4EE9F)
iwdbus.sys                  Thu Jul 25 06:36:12 2013 (51F07A04)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
igdkmd64.sys                Tue Sep 17 05:38:54 2013 (52379D96)
AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
avgrkx64.sys                Tue Jun 17 19:36:04 2014 (53A04B4C)
avgmfx64.sys                Tue Jun 17 19:36:17 2014 (53A04B59)
avgidsdrivera.sys           Tue Jun 17 19:36:18 2014 (53A04B5A)
avgidsha.sys                Tue Jun 17 19:36:20 2014 (53A04B5C)
avgloga.sys                 Tue Jun 17 19:36:42 2014 (53A04B72)
avgldx64.sys                Tue Jun 17 19:51:28 2014 (53A04EE8)
avgdiska.sys                Mon Jun 30 16:12:59 2014 (53B13F33)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 29 03:32:30.564 2014 (UTC + 5:30)**************************
[B][U]AsHIDSwitch64.sys           Thu May 31 08:08:32 2012 (4FC6D9A8)[/U][/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 28 01:47:36.614 2014 (UTC + 5:30)**************************
iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
igdkmd64.sys                Sat May 17 09:47:35 2014 (5376E2DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 25 05:10:27.589 2014 (UTC + 5:30)**************************
dump_iaStorA.sys            Tue Jul 10 02:12:33 2012 (4FFB4239)
[B][U]iaStorA.sys                 Tue Jul 10 02:12:33 2012 (4FFB4239)[/U][/B]
[B][U]DptfDevPch.sys              Fri Sep  7 06:48:23 2012 (50494B5F)[/U][/B]

As we can see from the Dump files, the Driver highlighted in RED is the problem which is causing the BSOD and it is the Intel Rapid Storage Driver which dates to 2012 which is old and this driver has caused lots of problems in the past. So, I would suggest you to update it from the OEM or the Intel Website.
Please follow this **GUIDE** ONLY & ONLY IF the above point does not work!
Please remove the ASUS Bloatware from the system. Find an update for the ATK Utility but do not uninstall it.

Let me know how it goes ^_^.

BSOD on Asus S400C

dtx2014

New Member

My Computer

System One

blueelvis

OMG Debugger!

My Computer

System One