Windows 8 and 8.1 Forums


BSOD System Thread Exception Not Handled [AsusTP.sys]

  1. #1


    Posts : 1
    Windows 8.1

    BSOD System Thread Exception Not Handled [AsusTP.sys]


    Hello.

    I'm using a asus k450j laptop, the laptop only have a few months so its almost new, it's rare happening bsod, this time happened while seeing a movie.

    I hope that this thread is well made.

    With my best regards.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    C: drive only has about 11% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    Many Windows Update failures in MSINFO32. Please ensure that you have ALL available Windows Updates. If you have problems with Windows Updates, please post over in the Windows Updates and Activation forums: Windows Updates & Activation - Windows 8 Forums

    Out of 5 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.
    Don't worry about the struckout drivers - there aren't updates available for them.

    Be sure to update your Bluetooth drivers. Win8 bluetooth drivers often have problems in Win8.1


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug 28 18:33:36.727 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082814-32156-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 9:53:33.421
    *** WARNING: Unable to verify timestamp for AsusTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for AsusTP.sys
    Probably caused by :AsusTP.sys ( AsusTP+a689 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801976f4689, ffffd00037f60068, ffffd00037f5f870}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801976f4689, The address that the exception occurred at
    Arg3: ffffd00037f60068, Exception Record Address
    Arg4: ffffd00037f5f870, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_AsusTP+a689
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  218
      BIOS Release Date             10/08/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  X450JF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 27 22:09:11.788 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082814-40015-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 7:39:59.308
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys
    BugCheck AB, {2, 2100, 0, 3}
    BugCheck Info: SESSION_HAS_VALID_POOL_ON_EXIT (ab)
    Arguments: 
    Arg1: 0000000000000002, session ID
    Arg2: 0000000000002100, number of paged pool bytes that are leaking
    Arg3: 0000000000000000, number of nonpaged pool bytes that are leaking
    Arg4: 0000000000000003, total number of paged and nonpaged allocations that are leaking.
        nonpaged allocations are in the upper half of this word,
        paged allocations are in the lower half of this word.
    BUGCHECK_STR:  0xAB_Gh27
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: LEAKED_SESSION_POOLTAG_Gh27
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  218
      BIOS Release Date             10/08/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  X450JF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 15 16:53:54.900 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081514-35656-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:16:04.594
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    *** WARNING: Unable to verify timestamp for BthMtpEnum.sys
    *** ERROR: Module load completed but symbols could not be loaded for BthMtpEnum.sys
    Probably caused by :BthMtpEnum.sys ( BthMtpEnum+2479 )
    BugCheck 10D, {7, 1fff3772d1f8, ffffe000c88d2e00, ffffe000c5274c20}
    BugCheck Info: WDF_VIOLATION (10d)
    Arguments: 
    Arg1: 0000000000000007, A driver attempted to delete a framework object incorrectly
        by calling WdfObjectDereference to delete a handle instead
        of calling WdfObjectDelete.
    Arg2: 00001fff3772d1f8, Reserved.
    Arg3: ffffe000c88d2e00, Reserved.
    Arg4: ffffe000c5274c20, Reserved.
    BUGCHECK_STR:  0x10D_7
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x10D_7_BthMtpEnum+2479
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  218
      BIOS Release Date             10/08/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  X450JF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 12 09:26:45.944 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081214-20625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 18:23:22.637
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+76 )
    BugCheck 9F, {4, 12c, ffffe0000f865040, fffff8013850c950}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: ffffe0000f865040, The thread currently holding on to the Pnp lock.
    Arg4: fffff8013850c950, nt!TRIAGE_9F_PNP on Win7 and higher
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_nt!KiSwapContext
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  218
      BIOS Release Date             10/08/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  X450JF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 10 13:11:51.698 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081014-18671-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 9:02:58.391
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+62c47 )
    BugCheck D1, {28, 2, 0, fffff80036a77c47}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80036a77c47, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: AV_igdkmd64+62c47
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  218
      BIOS Release Date             10/08/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  X450JF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug 28 18:33:36.727 2014 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_flt.sys               Mon Jan 21 04:42:22 2013 (50FD0D7E)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    ALSysIO64.sys               Tue Mar  5 16:50:34 2013 (513668AA)
    iaStorA.sys                 Mon Mar 18 19:36:36 2013 (5147A504)
    dump_iaStorA.sys            Mon Mar 18 19:36:36 2013 (5147A504)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    BthMtpEnum.sys              Thu Aug 22 07:38:24 2013 (5215F830)
    igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
    btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
    rzendpt.sys                 Mon May 19 02:43:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
    nvpciflt.sys                Wed Jul  2 13:34:06 2014 (53B4428E)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 12 09:26:45.944 2014 (UTC - 4:00)**************************
    MpKsle5e45350.sys           Wed Aug 21 18:51:16 2013 (52154464)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    BthMtpEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    MpKsle5e45350.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

BSOD System Thread Exception Not Handled [AsusTP.sys]
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