Windows 8 and 8.1 Forums


BSOD, very random, often using internet browser

  1. #1


    Posts : 1
    Windows 8

    BSOD, very random, often using internet browser


    Hi,

    Just had another BSOD crash and I hope someone could help me with that.
    Windows 8 ACER laptop.

    I hope I used diagnostic tool correctly - the files are attached.

    Thanks in advance,
    Mik

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    This device is disabled. Is this deliberate? If so, why?
    Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0000 This device is disabled.
    If not needed, please uninstall this device and it's software. If needed, please enable the device and then update the program that it's associated with. Then, if so desired, feel free to disable it again AFTER it's been updated.

    Very few WER entries for a system that's been operating since Win8.1 came out. Have you used any sort of disk cleaning tools?

    You have a DWA-140 RangeBooster N USB Adapter:
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Your drivers date from 2008 - so this is the most likely cause of your problem.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    CVPNDRVA.sys Tue Mar 23 15:16:37 2010 (4BA91395)
    Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

    NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    UimFIO.SYS Wed Sep 22 02:50:18 2010 (4C99A72A)
    Backup driver
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS

    ElRawDsk.sys Tue Oct 26 05:34:13 2010 (4CC6A095)
    RawDisk Driver by EldoS Corporation
    http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

    SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    SUPERAntiSpyware
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS

    SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
    SUPERAntiSpyware
    http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug 28 05:16:50.837 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082814-65562-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 12:31:24.586
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETIO.SYS ( NETIO!NetioCopyNetBufferListInformation+873 )
    BugCheck D1, {b0, 2, 0, fffff80069e1579f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000000000000b0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80069e1579f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!NetioCopyNetBufferListInformation
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  V2.04
      BIOS Release Date             09/14/2012
      Manufacturer                  Acer
      Product Name                  Aspire E1-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug 28 05:16:50.837 2014 (UTC - 4:00)**************************
    dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)
    CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)
    NTIDrvr.sys                 Mon Apr 19 21:39:04 2010 (4BCD05B8)
    UBHelper.sys                Tue Jul  6 00:20:31 2010 (4C32AF0F)
    UimFIO.SYS                  Wed Sep 22 02:50:18 2010 (4C99A72A)
    ElRawDsk.sys                Tue Oct 26 05:34:13 2010 (4CC6A095)
    mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
    mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
    mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
    SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)
    PDFsFilter.sys              Thu May 10 12:29:02 2012 (4FABECCE)
    RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
    b57xdmp.sys                 Fri Jun 15 18:46:20 2012 (4FDBBB3C)
    b57xdbd.sys                 Fri Jun 15 18:46:52 2012 (4FDBBB5C)
    bScsiMSa.sys                Mon Jun 18 19:20:36 2012 (4FDFB7C4)
    bScsiSDa.sys                Tue Jun 19 14:49:11 2012 (4FE0C9A7)
    bcmwl63a.sys                Wed Jun 27 22:45:37 2012 (4FEBC551)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    busenum.sys                 Fri Aug  3 05:39:13 2012 (501B9C41)
    aPs2Kb2Hid.sys              Sat Aug  4 06:19:18 2012 (501CF726)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    k57nd60a.sys                Tue Jan 29 19:48:55 2013 (51086DF7)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    rawdsk3.sys                 Tue Feb 11 16:10:17 2014 (52FA91B9)
    IntcDAud.sys                Fri Feb 21 08:50:26 2014 (530759A2)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    vsdatant.sys                Wed Mar 26 08:08:34 2014 (5332C342)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    avgrkx64.sys                Tue Jun 17 10:06:04 2014 (53A04B4C)
    avgmfx64.sys                Tue Jun 17 10:06:17 2014 (53A04B59)
    avgidsdrivera.sys           Tue Jun 17 10:06:18 2014 (53A04B5A)
    avgidsha.sys                Tue Jun 17 10:06:20 2014 (53A04B5C)
    avgloga.sys                 Tue Jun 17 10:06:42 2014 (53A04B72)
    avgldx64.sys                Tue Jun 17 10:21:28 2014 (53A04EE8)
    avgdiska.sys                Mon Jun 30 06:42:59 2014 (53B13F33)
    avgwfpa.sys                 Mon Jun 30 06:43:11 2014 (53B13F3F)
    
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
    http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
    http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
    http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=b57xdmp.sys
    http://www.carrona.org/drivers/driver.php?id=b57xdbd.sys
    http://www.carrona.org/drivers/driver.php?id=bScsiMSa.sys
    http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=busenum.sys
    http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    rawdsk3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=vsdatant.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
      My System SpecsSystem Spec

BSOD, very random, often using internet browser
Related Threads
Hello. Past few motnhs I have been getting such errors, but my primary HDD had some fail sectors, so I though that's the error. I finally found money to buy a shiny new SSD drive and reainstalled clean new Windows 8.1 . But errors started to happen again after few days. First error showed...
Random BSOD when idle or browsing internet in BSOD Crashes and Debugging
I have a brand new ASUS G750JX w/32GB RAM, GTX770M. After first startup, I updated all of Windows 8 updates, then updated to Win 8.1. All updates have been applied. Started getting all kinds of BSOD: INTERRUPT EXCEPTION NOT HANDLED KMODE EXCEPTION NOT HANDLED IRQL NOT LESS OR EQUAL SYSTEM...
My grandmothers computer just started having this problem. It shows she's connected to the internet and such but she cannot connect to any web page or use any yile or app that requires internet. I thought I had initially fixed the problem as it used it originally had no internet connection, to fix...
for the past week or so i have had crashes occurring 30 minutes to 3 hours into having the system on. i have no idea how to read these log files, any assistance is appreciated. these crashes did not occur beforehand, and they seem to be a software issue. i get a pop up error message a split second...
According to new data from NetApplications, Microsoft's Internet Explorer 10 browser holds a 19.45% market share and is currently in second place behind Internet Explorer 8. Internet Explorer 10, which has already surpassed Google Chrome and Mozilla Firefox in terms of market share, is close to...
Solved No internet browser works!!! in Browsers & Mail
I have a new Sony Vaio which i bought three weeks ago, and obviously it's loaded with Windows Eight. I'm living in Italy this year for work, and when I bought it I was just at home for the Easter Weekend. I had everything set up on it in-store (Livedrive, Norton, Microsoft Office, Skype, iTunes...
I recently did a fresh install of Windows 8 on a separate partition. It works perfectly - except that none of the internet browsers are working properly and most of the metro apps that involve grabbing data from the internet stay stuck at the loading screen. Internet Explorer 10 can't go online...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook