Every time i turn on my computer i get the same two errors

Cradex

New Member
Messages
21
The description for Event ID 0 from source amdacpusrsvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:


amdacpusrsvc
[EVENT]: SERVICE_CONTROL_POWEREVENT: RESUME: FAILED.

The description for Event ID 0 from source amdacpusrsvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:


amdacpusrsvc
acpusrsvc: GraphicsMemory API Wrapper: Dummy Packet Submission FAILED

And now the information message Note i never put my computer to sleep.

The system has returned from a low power state.


Sleep Time: ‎2014‎-‎08‎-‎25T22:39:55.069952300Z
Wake Time: ‎2014‎-‎08‎-‎25T22:40:21.165214600Z


Wake Source: Unknown

It started doing this today.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
Even though you're not having BSOD's - Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Also, Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

For starters, download a fresh copy of the AMD graphics drivers from the AMD website.
Then uninstall the current AMD graphics drivers
Then install the freshly downloaded drivers and let us know if that fixes things.

Is this evidence of a problem on your system - if so, what is the problem?
If it's just an error in the event log - please let us know that also.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Files

Here are the files.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
Files

Even though you're not having BSOD's - Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Also, Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

For starters, download a fresh copy of the AMD graphics drivers from the AMD website.
Then uninstall the current AMD graphics drivers
Then install the freshly downloaded drivers and let us know if that fixes things.

Is this evidence of a problem on your system - if so, what is the problem?
If it's just an error in the event log - please let us know that also.
These are the files
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
I re installed the AMD drivers and now the error is not happening any more ive restarted 2 times lets hope and pray it wont happen anymore like seriously fking pray i had to RMA my cpu cause it was faulty. Cheers ill keep you updated:cool:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
As I'm really busy right now, I won't work over the reports that you've submitted.
Let us know how things are going.
If needed I'll open up the reports then and see what's happening.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Day 2 still no errors going well
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
As I'm really busy right now, I won't work over the reports that you've submitted.
Let us know how things are going.
If needed I'll open up the reports then and see what's happening.

Good luck!

I just BSOD and the error was somehing like 0xa000.. something else i dont remember. Right after the BSOD my computer started installing updates wtf
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
If the error was 0xa000... something, then it's most likely an AMD video card driver error (also can be hardware).
The full error is 0xa0000001 if that's the case. Since you've installed the latest version of the AMD drivers, then it's probably a hardware problem. Please start by running these free diagnostics: Hardware Diagnostics (start with the video tests).

I'll run the reports now, but we'll need the latest memory dumps also.
Please zip up the contents of C:\Windows\Minidump and upload it with your next post. If you have problems with it, copy it to your Desktop and try zipping it up from there.

*******************************
From the reports:

You have a NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter:
I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

The Admin Event Viewer log showed issues with the AMD video card drivers and services.
Since then you've replaced the drivers, so the results aren't significant at this point.

**************************
Make sure that you're monitoring the temps using Hardware Monitor. Let us know what the temps are.
Make sure that the video card cooler isn't clogged with dirt/dust/hairballs/etc
Make sure that the video card cooler fan is working
Make sure that the video card cooler is getting cool air
Make sure that the video card power plugs are firmly seated (and the card is firmly seated in the slot)

Although this isn't the same error that you're having, please read over this post to see if there's anything else there that you can do to help the video card out: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
If the error was 0xa000... something, then it's most likely an AMD video card driver error (also can be hardware).
The full error is 0xa0000001 if that's the case. Since you've installed the latest version of the AMD drivers, then it's probably a hardware problem. Please start by running these free diagnostics: Hardware Diagnostics (start with the video tests).

I'll run the reports now, but we'll need the latest memory dumps also.
Please zip up the contents of C:\Windows\Minidump and upload it with your next post. If you have problems with it, copy it to your Desktop and try zipping it up from there.

*******************************
From the reports:

You have a NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter:
I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

The Admin Event Viewer log showed issues with the AMD video card drivers and services.
Since then you've replaced the drivers, so the results aren't significant at this point.

**************************
Make sure that you're monitoring the temps using Hardware Monitor. Let us know what the temps are.
Make sure that the video card cooler isn't clogged with dirt/dust/hairballs/etc
Make sure that the video card cooler fan is working
Make sure that the video card cooler is getting cool air
Make sure that the video card power plugs are firmly seated (and the card is firmly seated in the slot)

Although this isn't the same error that you're having, please read over this post to see if there's anything else there that you can do to help the video card out: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums
In my computer when i i click check for updates it gives me an additional update to my graphic card should i install it? Also i never game on my computer, i mainly use my pc for online surfing and watching videos and whatnot and by the way the BSOD occurred while i was browsing Facebook and it hasn't crashed since, i also disabled gpu rendering in adobe flash player by right cliking a video and then unchecking the box, i also did it for internet explorer i did it by clicking alt when ur in IE then going to tools internet options advanced and its the first option. Im scare to run any stress test because i may **** up and break my pc
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
Please let us know what the update is. If it's from Windows Update, you can right click on the update in order to get it's details.

Stress tests are normally OK to run on a well-behaved system.
If you're concerned about them, then watch the PC closely.
If it starts doing something wrong, then exit the tests.
If you can't exit the test, turn the computer off.
If you can't turn the computer off, remove the plug from the wall in order to shut the system down.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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