Windows 8 and 8.1 Forums


Random variatons of BSOD while booting

  1. #1


    Posts : 4
    Windows 8

    Random variatons of BSOD while booting


    Hi everybody. I've recently builded my own computer with Windows 8, which turned out great at first. But after a day or two i've been experiencing seemingly random BSOD messages, and i have no idea what triggers them. I've tried reinstalling Windows 8 and updating all drivers and installing all Windows updates, but after a short while the BSODs appear again.

    I mainly get the BSOD when booting and they continue until i've tried a number of random troubleshooting options. Most of these options fail (including activating restore points) and the computer reboots with a new BSOD, and the next time into troubleshooting. The last couple of times it seems like Windows 8 will boot if i choose activate troubleshooting as a startup alternative, although i have no idea why.

    At small periods of times i've also had troubles with computer going into a loop where it is turning on for a couple of seconds, then turning off, i did not get boot screen during this. I'm thinking this might be caused by some loose wiring which have been tightened, since i'm not having this trouble right now, but i thought i mention it anyway.

    I've attached the BSOD data as instructed, with both tools. This includes only the files after my last install of Windows 8. My first install also experienced the 0x0000003b bug check code, but i don't have any more data than that.

    All help will be much appreciated!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The drivers for this device are missing:
    Ikke tilgjengelig ACPI\INT33A0\0 The drivers for this device are not installed.
    This is most likely the Intel Smart Connect software for your system. Please download and install the latest, Win8.1 compatible version from the MSI website.

    This is beginning to look like a hardware problem (which can also mean a low-level driver problem).
    Please start with these free hardware diagnostics: Hardware Diagnostics

    Please uninstall MSI Afterburner (if installed) and MSI Live Update. The NTIOLib_X64.sys driver is known to cause problems on some Windows systems.

    Please uninstall the WinFlash program from your system - it's driver (amifldrv64.sys) dates from 2009.
    Should you need it, wait until we're finished troubleshooting before downloading a new version.

    Please double check to make sure that you have ALL Windows Updates
    Please let us know the results of the hardware diagnostics.
    If all the diagnostics pass, then please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Aug 25 12:38:59.447 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082514-3921-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:23.670
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :hardware ( tcpip+5f079 )
    BugCheck D1, {b8e59cd9, 2, 1, fffff801b8cf2079}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000000b8e59cd9, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff801b8cf2079, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  V2.3
      BIOS Release Date             07/24/2014
      Manufacturer                  MSI
      Product Name                  MS-7918
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 25 12:35:40.702 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082514-4062-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:00:05.430
    Probably caused by :ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1be )
    BugCheck 3B, {c0000005, fffff80158e1fe2e, ffffd000240ab600, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80158e1fe2e, Address of the instruction which caused the bugcheck
    Arg3: ffffd000240ab600, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  vmms.exe
    FAILURE_BUCKET_ID: 0x3B_nt!CmpKcbCacheLookup
    CPUID:        "Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  V2.3
      BIOS Release Date             07/24/2014
      Manufacturer                  MSI
      Product Name                  MS-7918
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 24 10:26:19.032 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082414-4359-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:00:08.763
    *** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
    *** WARNING: Unable to verify timestamp for nvhda64v.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
    Probably caused by :HDAudBus.sys ( HDAudBus+1e65 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8006ab37e65, ffffd0008f5d77c8, ffffd0008f5d6fd0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8006ab37e65, The address that the exception occurred at
    Arg3: ffffd0008f5d77c8, Exception Record Address
    Arg4: ffffd0008f5d6fd0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_HDAudBus+1e65
    CPUID:        "Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  V2.3
      BIOS Release Date             07/24/2014
      Manufacturer                  MSI
      Product Name                  MS-7918
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Aug 25 12:38:59.447 2014 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    NTIOLib_X64.sys             Mon Jan  6 01:15:54 2014 (52CA4A1A)
    TeeDriverx64.sys            Mon Feb  3 15:24:40 2014 (52EFFB08)
    e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    bwcW8x64.sys                Thu Apr 10 11:40:24 2014 (5346BB68)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    RTKVHD64.sys                Tue Jul 15 06:53:15 2014 (53C5081B)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 25 12:35:40.702 2014 (UTC - 4:00)**************************
    amifldrv64.sys              Wed Oct  7 12:50:32 2009 (4ACCC6D8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Aug 24 10:26:19.032 2014 (UTC - 4:00)**************************
    NTIOLib_X64.sys             Mon Mar 17 06:24:03 2014 (5326CD43)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    amifldrv64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Thank you for your reply.

    I've installed/uninstalled the suggested software. My windows were up to date, with the exception of NET framework 3.5 security updates which i've installed now (I didn't have NET framework installed until i installed the bsod diag tools). I'm pretty sure your suggestion that this is a hardware related problem is correct. My computer went all bananas again and started looping on/off. I tried reattaching most of the components without any great luck, but suddenly the computer booted as normal. The last thing i did was loosening the graphics card from the computer case, but i didn't remove it from the mb slot. The graphics cards is a bit forced when attached to the case, so i thougth loosening it might help.

    I will try to run the suggested HW tools if I can get my usb key to boot. Update will come.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    Passmark memtest86 completed without any errors (I couldn't get memtest86+ to boot).
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    FYI - I caused a series of hardware errors on a Dell desktop by cramming a very large video card into the case.
    After we fiddled about a bit with reseating the card - all was well.

    I'm not familiar with the Passmark test.
    Don't forget to run Prime95 as it stresses the RAM also.

    Good luck!
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    The problem was caused by a faulty memory module. It probably worked at times since i could boot with it, and the memory check passed. After my computer started looping the boot process again I removed one of the modules and now everything seems stable.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that you found the cause. Thanks for letting us know!
      My System SpecsSystem Spec

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