BSOD windows 8.1 error pfn_list_corrupt

ahmedss79

Member
Member
Messages
34
Hello,
Today I've had a bsod on Windows 8.1 pro 64 bit, I got this error pfn list corrupt and waited for the pc to restart and it didn't.
I've turned off the pc by holding the power button for a couple of seconds, restarted it, now it doesn't boot.
The lights on the motherboard light up but the cpu fan isn't running.
Any help please?
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian (2560x1440@59Hz)
    Screen Resolution
    (1920x1080@120Hz)
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security
Hi ahmedss79 ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Sat Aug 23 01:22:42.127 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( nt!MiBadRefCount+4f )
 
BugCheck 4E, {9a, 5876c, 2, ffff}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
 
BUGCHECK_STR:  0x4E_9a
 
PROCESS_NAME:  explorer.exe
 
FAILURE_BUCKET_ID:  0x4E_9a_nt!MiBadRefCount
 
MaxSpeed:     3400
 
CurrentSpeed: 3392
 
  BIOS Version                  F10
 
  BIOS Release Date             02/21/2012
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68X-UD7-B3
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 21 00:57:51.842 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for hssdrv6.sys
 
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
 
Probably caused by : hssdrv6.sys ( hssdrv6+574a )
 
BugCheck 3B, {c0000005, fffff800583b974a, ffffd00179853d20, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  cmw_srv.exe
 
FAILURE_BUCKET_ID:  0x3B_hssdrv6+574a
 
MaxSpeed:     3400
 
CurrentSpeed: 3392
 
  BIOS Version                  F10
 
  BIOS Release Date             02/21/2012
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68X-UD7-B3
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Sat Aug 23 01:22:42.127 2014 (UTC + 5:30)**************************
[B][U]VKbms.sys                   Thu Sep 30 21:46:33 2010 (4CA4B7E1)
mv91cons.sys                Mon Nov 22 12:32:46 2010 (4CEA1596)
tap0901.sys                 Fri Nov 25 00:20:27 2011 (4ECE91F3)
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
avchv.sys                   Wed Oct 31 22:35:22 2012 (50915A52)
[/U][/B]sthid.sys                   Tue Feb 19 11:04:44 2013 (51230EF4)
SCDEmu.SYS                  Mon Apr 15 15:07:12 2013 (516BCA48)
ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
[B][U]dtsoftbus01.sys             Thu Jun 20 12:52:51 2013 (51C2ADCB)
[/U][/B]bdfndisf6.sys               Mon Jul  8 20:37:32 2013 (51DAD5B4)
trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
RTKVHD64.sys                Tue Sep 10 19:07:35 2013 (522F209F)
sptd.sys                    Wed Sep 11 02:29:02 2013 (522F8816)
stdpms.sys                  Tue Sep 24 06:30:48 2013 (5240E440)
nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
avc3.sys                    Mon Dec  2 15:07:41 2013 (529C54E5)
avckf.sys                   Mon Dec  2 15:09:31 2013 (529C5553)
point64.sys                 Thu Dec 12 18:46:17 2013 (52A9B721)
dc3d.sys                    Thu Dec 12 18:46:35 2013 (52A9B733)
RzFilter.sys                Tue Jan 28 00:37:38 2014 (52E6AE7A)
RzDxgk.sys                  Tue Jan 28 00:37:41 2014 (52E6AE7D)
xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
ssudbus.sys                 Thu Apr  3 07:49:32 2014 (533CC534)
ssudmdm.sys                 Thu Apr  3 07:49:36 2014 (533CC538)
dvdfabio.sys                Mon May 12 14:08:05 2014 (5370886D)
vdrive.sys                  Mon May 12 14:08:05 2014 (5370886D)
taphss6.sys                 Sat May 17 06:12:31 2014 (5376B077)
[B][U][COLOR=#ff0000]hssdrv6.sys                 Sat May 17 08:04:57 2014 (5376CAD1)[/COLOR]
[/U][/B]rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
rzvmouse.sys                Mon May 19 12:14:02 2014 (5379A832)
rzp1endpt.sys               Mon May 19 12:14:11 2014 (5379A83B)
sshid.sys                   Sat Jun  7 01:04:19 2014 (539217BB)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
http://www.carrona.org/drivers/driver.php?id=VKbms.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
sthid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
stdpms.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
dvdfabio.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
vdrive.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=taphss6.sys
http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvmouse.sys
http://www.carrona.org/drivers/driver.php?id=rzp1endpt.sys
sshid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

Please follow the below steps, one step at a time :-

  1. Please remove Hotspot Shield VPN as it has been blamed in one of the Dump files.
  2. Please disconnect any Razor Device attached to the system and then check for the BSOD's.
  3. Please remove Daemon Tools as it is known to cause problems. Please also remove the component which accompanies it i.e . SPTD using this **FAQ**.
  4. Please remove Bitdefender using this **TOOL**.
  5. Update the rest of the highlighted drivers.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thanks a lot.
I'll start removing and updating in an hour.
So what security software should I use instead of bitdefender?
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian (2560x1440@59Hz)
    Screen Resolution
    (1920x1080@120Hz)
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security
Thanks a lot.
I'll start removing and updating in an hour.
So what security software should I use instead of bitdefender?

Sure thing let me know how it goes ^_^.
You could turn on the inbuilt Windows Defender which is pretty robust.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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