Windows 8 and 8.1 Forums

BSOD Dump Files to Analyze

  1. #31


    Posts : 8
    Windows 8.1 64bit

    Can you help me out with this one?


    I've had a couple random BSOD's and general PC weirdness recently. I'm the worst kind of tinkerer, smart enough to get into trouble, not smart enough to get out of it. Any help?

      My System SpecsSystem Spec

  2. #32


    Posts : 5,139
    Win8.1Pro - Finally!!!


    cschodt - please start your own topic so that your problem can get the individual attention that it deserves.
    We'll be glad to help there. Be sure to include the attachement as that's what we do most of our work from.
      My System SpecsSystem Spec

  3. #33


    Posts : 44
    Windows 8.1


    Hello BlueElvis,

    Sorry for being absent from the thread for an extended time. I'm currently testing out the memory and it's a long process. Whenever I'm home I try to work on my desktop.

    Here's an update on what I'm testing:

    All my memory has passed Memtest and Windows memory checker, so I decided to label each memory card 1-4. I placed the first card in slot 3 and received no BSOD for about 3 days of using the computer (normally I'd get a blue screen). I took it out and recorded it. Then tried another card which I'm currently testing and so far so good, no BSOD.

    I'm hoping I find can pin point the problem to a specific memory stick and I'll report back! Also, do you know how likely it is that the ports could be faulty? Because I'm only testing the sticks in slot 3 for now.


    Appreciate all the support and time put into my issue. If there's anything you'd like me to do on my end to help you out let me know! Can't thank you all enough for the support.
      My System SpecsSystem Spec

  4. #34


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's possible for the memory ports to go bad - and while it's not real common, it does happen.
    The test is to find a stick that you know is good - and then try it in each of the ports (slots).

    If you find one that passes all tests in Slot 3 - then try that one in all of the other slots.
    If none pass all tests in Slot 3, then test the other slots (one-by-one) until you find one that passes at least one stick

    If none pass in any of the slots, then (if your RAM is under warranty) return it for replacement.
    Then test the replacements in each slot. Keep going until you find something that will pass

    FWIW - it's unlikely that both the RAM and the slots are bad - but I suppose that it is possible.
    But after testing other RAM (the replacements that I mention above) - it's most likely that the slot/slots are bad.
      My System SpecsSystem Spec

  5. #35


    Posts : 44
    Windows 8.1


    Hello Usasma,

    I have had nothing but passes with my memory and even tested them in each slot. This was a pretty long process and I was hoping for results.

    I accidentally tipped my desktop while working on it, and had to replace my hard-drive. Reinstalled my OS and updated the drivers.. so unfortunately, my BSOD's may show items I fixed earlier and are now reoccurring due to my accident.

    It looks like memory is good to go or perhaps is failing? I have tested everyone using the tools you've mentioned and now I'm wondering if the Graphics card may be failing? I only receive BSOD while gaming.

    Appreciate all the help thus far and sorry for my absence.
      My System SpecsSystem Spec

  6. #36


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you have another graphics card, try that.
    If you don't, you may be able to purchase one from a shop that accepts returns (in case it's not needed) - and you can test with that.

    Beyond that, here's a link to a hardware stripdown procedure that might help to narrow down the problem: Hardware Stripdown Troubleshooting

    Good luck!
      My System SpecsSystem Spec

  7. #37


    Posts : 44
    Windows 8.1


    I've been BSOD free for a few days now. My fingers are crossed, but it seems everything is running decent now.

    I think updating the Wireless Driver and Graphics Driver manually, along with CCleaner and restart did the trick... I'll wait and see. I think it was just being picky with the driver updating correctly.

    One problem that has risen is a terribly slow start up from my desktop being shut down. It used to be blazing fast and nothing has really changed much. Any tips on speeding that process up, or something I may have done to slow this down?

    The only thing that has changed is my hard drive, but they were the same at 7200 rpm except this new one has the feature of running at the speed needed at the time. Some eco friendly WD drive. So Toshiba to WD essentially.

    Anyway thanks for all the help... you all definitely helped me from going completely insane on this issue.
      My System SpecsSystem Spec

  8. #38


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'd post over in the General Forums or the Hardware Forums to see if anyone is familiar with this.
    FWIW - when my hard drive was too slow, I upgraded to a 500 gB SSD. It cost a pretty penny - but the speed increase is definitely worth it!

    Good luck!
      My System SpecsSystem Spec

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