Windows 8 and 8.1 Forums

Multiple Random BSOD

  1. #1


    Posts : 3
    Windows 8.1

    Multiple Random BSOD


    I have been getting many different BSOD crashes. I went ahead and reinstalled Windows 8 to see if it would alleviate the issue with no avail. I installed the fresh drivers from the manufactures page. I have been getting these crashes much more frequently.


    Dump 1


    Dump 2


    Dump 3


    Specs:
    4770k
    Gigabyte Sniper M5
    EVGA GTX 780 x2
    Corsair XMS3 1600mhz 32gb
    Corsair Force GS 320gb

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Reinstalling Windows and still experiencing BSOD's is frequently a sign of a hardware problem.
    Please start with these free hardware diagnostics: Hardware Diagnostics

    Please uninstall Corsair Link, it is known to cause BSOD's on some Windows systems.
    In this case, the drivers for it aren't even installed, so removing it should cause no problems.

    Drivers for your Killer cards (e22w8x64.sys) date from 2013. Killer Network Manager from 2013 causes BSOD's
    Please update your Killer cards and Killer Network Manager to a version from 2014

    Update your Sound Blaster drivers to the latest, Win8.1 compatible version.

    Beyond this, if the hardware diagnostics pass and the BSOD's don't stop - then run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Aug 21 16:07:00.095 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082114-19484-02.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:15:06.782
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd000237d9fa0, ffffd000237d9ef8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000237d9fa0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000237d9ef8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  Dropbox.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  G1.Sniper M5
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Aug 21 15:51:20.530 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082114-18171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:00:30.220
    Probably caused by :ntkrnlmp.exe ( nt!ObpRemoveObjectRoutine+48 )
    BugCheck 3B, {c0000005, fffff800b4a89ff8, ffffd00028a7cfe0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800b4a89ff8, Address of the instruction which caused the bugcheck
    Arg3: ffffd00028a7cfe0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SearchIndexer.
    FAILURE_BUCKET_ID: 0x3B_nt!ObpRemoveObjectRoutine
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  G1.Sniper M5
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Aug 21 15:46:57.194 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082114-19484-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:12:52.882
    Probably caused by :memory_corruption ( nt!MiPfnShareCountIsZero+8b )
    BugCheck A, {fffffa80322d299a, 2, 0, fffff8010691470b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffa80322d299a, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8010691470b, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: AV_nt!MiPfnShareCountIsZero
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F7
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  G1.Sniper M5
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Aug 21 16:07:00.095 2014 (UTC - 4:00)**************************
    e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
    cthda.sys                   Mon Aug 19 22:48:10 2013 (5212D8EA)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    rzendpt.sys                 Mon May 19 02:43:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Aug 21 15:46:57.194 2014 (UTC - 4:00)**************************
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=cthda.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thanks for the reply. It seems Memtest brought up an error on my ram after 8 hours of testing. I went ahead and issued an RMA. I am going to put in my old ram to see if the BSOD has been resolved. As for the Killer driver, 2013 is the latest driver from the manufacture but I found a work around by disabling it's service through msconfig to alleviate the BSOD.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    When trying the other RAM, be sure to run MemTest86+ and Prime95 in order to be sure that it's the RAM and not problems with the slots on the motherboard.

    The Killer thing was a major problem for MSI systems when it happened.
    I'd suspect that you can use the MSI drivers on your system - but don't bother if you've managed to disable the Killer Network Manager.

    FYI, here's my entire canned speech for the MSI systems (as sometimes the program continues to load after disabling it - it's really difficult to kill!):
    At times the Killer Network Manager may cause BSOD problems:
    NOTE: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ
    Good luck!
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    Ran Memtest and Prime. All is well! It surprises me how the ram just randomly dies like nothing after owning it for a year. My friend which owns the XMS3 aswell had his die recently. Makes me question the XMS3 or possibly corsair's ram line itself. Regardless, I sent it in and should be getting a replacement within a week or 2.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nothing about computers is random (although it does seem so).
    Something happened (such as a power surge or excessive heat) to damage the RAM.

    Good luck!
      My System SpecsSystem Spec

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