Windows 8 and 8.1 Forums


multiple BSOD - mostly "IRQL driver not less or equal"

  1. #1


    Posts : 2
    Win8/64bit

    multiple BSOD - mostly "IRQL driver not less or equal"


    Hey everyone,

    I am new to this forum, so please excuse me any layman propensities I might exhibit here.

    So, I am lucky (at least that was my initial thought) owner of a brand new Asus Zenbook UX32LA, 256 SSD GB, 8GB Ram netbook with win8/64bit OS. After cofiguring the computer I ve been experiencing multiple BSODs pointing most probably to memory problems. It's really annoying, as the netbook is new and I tend to get at least to BSODs per day for the last 10 days just during net-browsing. I looked up the graphic drivers if they are up-to-date, but the problem still persists.

    I would appreciate any help on this.

    Attached is the rar file.

    Have a great day!

    teetotallerm
    Last edited by teetotallerm; 20 Aug 2014 at 14:09.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The reports are incomplete. Please rerun the data collection app and let it run for at least 15 minutes (or until the app itself says that it's done). Then zip it up and upload it. In particular, I'm looking for the MSINFO32.nfo and systeminfo.txt reports.

    Out of 16 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.
    Processor may be overclocked!
    Expected Frequency: 1600
    Actual Frequency: 2295
    Overclock Ratio: 1.43438
    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    Pay particular attention to updating your Bluetooth drivers as they do have problems when using Win8 versions w/Win8.1
    Just go to the Asus website and update everything on the Win8.1 page for your system.

    Beyond this, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Aug 20 08:38:04.686 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082014-5953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:04:31.631
    Probably caused by :Ntfs.sys ( Ntfs!NtfsCommonQueryInformation+24e )
    BugCheck 24, {b500190637, ffffd00202fd0b58, ffffd00202fd0360, fffff8018cbdef5e}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00202fd0b58
    Arg3: ffffd00202fd0360
    Arg4: fffff8018cbdef5e
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsCommonQueryInformation
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 20 08:03:41.186 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082014-5703-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 16:35:18.118
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+131a9 )
    BugCheck 1A, {8886, fffffa8000fe2980, fffffa80038f1000, 400}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000008886, The subtype of the bugcheck.
    Arg2: fffffa8000fe2980
    Arg3: fffffa80038f1000
    Arg4: 0000000000000400
    BUGCHECK_STR:  0x1a_8886
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1a_8886_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 19 15:28:05.371 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081914-6968-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:25:46.312
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 19 15:01:56.596 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081914-18984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 6:28:28.537
    Probably caused by :memory_corruption
    BugCheck 109, {a3a01f59f62e275e, b3b72be048acfcad, fffff801419ba0a0, 1}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f59f62e275e, Reserved
    Arg2: b3b72be048acfcad, Reserved
    Arg3: fffff801419ba0a0, Failure type dependent information
    Arg4: 0000000000000001, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 18 16:45:50.402 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081814-5046-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 5:55:56.345
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+81f80 )
    BugCheck D1, {4848244c, 2, 1, fffff800022f0f80}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 000000004848244c, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff800022f0f80, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_igdkmd64+81f80
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Aug 16 16:05:19.364 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081614-4828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:35:57.308
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+76e90 )
    BugCheck 1E, {ffffffffc0000005, fffff80002291e90, 1, 5d}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002291e90, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 000000000000005d, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_W
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_W_igdkmd64+76e90
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 15 05:08:36.400 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081514-8515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:11:12.344
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!RtlSubtreePredecessor+9 )
    BugCheck 24, {b500190637, ffffd00034aa9098, ffffd00034aa88a0, fffff803f1573de9}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00034aa9098
    Arg3: ffffd00034aa88a0
    Arg4: fffff803f1573de9
    PROCESS_NAME:  chrome.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_nt!RtlSubtreePredecessor
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug 15 04:55:54.655 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081514-4578-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 11:58:12.586
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+8217f )
    BugCheck D1, {4, 2, 1, fffff8000236717f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8000236717f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_igdkmd64+8217f
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 14 16:57:25.259 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081414-4656-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 7:05:04.203
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Aug 14 09:49:35.422 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081414-4718-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 16:27:33.359
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+82390 )
    BugCheck D1, {ffffffff857d7508, 2, 1, fffff8000229a390}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffffff857d7508, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8000229a390, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_igdkmd64+82390
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 13 17:21:45.231 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081314-6468-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 12:17:50.166
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+81860 )
    BugCheck 1000007E, {ffffffffc000001d, fffff800022c5860, ffffd00021fceb18, ffffd00021fce320}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff800022c5860, The address that the exception occurred at
    Arg3: ffffd00021fceb18, Exception Record Address
    Arg4: ffffd00021fce320, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_igdkmd64+81860
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Aug 13 05:03:18.222 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081314-7640-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 10:06:13.164
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+eb77 )
    BugCheck 1A, {41284, fffff5801005a000, 0, fffff58010804000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: fffff5801005a000
    Arg3: 0000000000000000
    Arg4: fffff58010804000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 18:31:06.999 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081214-4953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:21:09.932
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+830d0 )
    BugCheck D1, {ffffe000485ac45c, 2, 0, fffff800022890d0}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffe000485ac45c, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800022890d0, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_igdkmd64+830d0
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 18:09:40.747 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081214-4687-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:27:35.682
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+10c760 )
    BugCheck 1000007E, {ffffffffc000001d, fffff800023f1760, ffffd0002297db28, ffffd0002297d330}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff800023f1760, The address that the exception occurred at
    Arg3: ffffd0002297db28, Exception Record Address
    Arg4: ffffd0002297d330, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_igdkmd64+10c760
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 17:41:47.795 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081114-4546-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:12:59.728
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::DestroyOneAllocation+1b395 )
    BugCheck 10E, {24, ffffc0000a642010, ffffc00009217ac0, 0}
    BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    Arguments: 
    Arg1: 0000000000000024, The subtype of the bugcheck:
    Arg2: ffffc0000a642010
    Arg3: ffffc00009217ac0
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x10e_24
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: 0x10e_24_dxgmms1!VIDMM_GLOBAL::DestroyOneAllocation
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 16:51:14.847 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\081114-8718-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 10:39:14.786
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+17b )
    BugCheck 1000007E, {ffffffffc0000005, fffff8000207a2cb, ffffd00021f30318, ffffd00021f2fb20}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8000207a2cb, The address that the exception occurred at
    Arg3: ffffd00021f30318, Exception Record Address
    Arg4: ffffd00021f2fb20, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  UX32LA.202
      BIOS Release Date             02/20/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32LA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Aug 20 08:38:04.686 2014 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    ax88772.sys                 Fri Jun  7 23:34:35 2013 (51B2A64B)
    atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
    plctrl.sys                  Wed Jul 10 23:23:44 2013 (51DE2540)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    dump_iaStorA.sys            Wed Sep 18 11:33:51 2013 (5239C7DF)
    iaStorA.sys                 Wed Sep 18 11:33:51 2013 (5239C7DF)
    DptfDevPch.sys              Sun Sep 29 08:52:38 2013 (52482296)
    DptfDevDram.sys             Sun Sep 29 08:52:38 2013 (52482296)
    DptfDevProc.sys             Sun Sep 29 08:52:41 2013 (52482299)
    DptfManager.sys             Sun Sep 29 08:52:44 2013 (5248229C)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    athwbx.sys                  Wed Nov 13 03:05:17 2013 (528332BD)
    AsusTP.sys                  Tue Nov 19 21:47:20 2013 (528C22B8)
    btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
    CHDRT64.sys                 Mon Jan  6 04:28:34 2014 (52CA7742)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    mfehidk.sys                 Fri Jun 13 12:28:09 2014 (539B2699)
    mfewfpk.sys                 Fri Jun 13 12:28:21 2014 (539B26A5)
    mfeapfk.sys                 Fri Jun 13 12:28:47 2014 (539B26BF)
    mfeavfk.sys                 Fri Jun 13 12:29:02 2014 (539B26CE)
    mfefirek.sys                Fri Jun 13 12:30:21 2014 (539B271D)
    cfwids.sys                  Fri Jun 13 12:30:46 2014 (539B2736)
    mfencbdc.sys                Wed Jun 18 06:07:48 2014 (53A164F4)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Aug 19 15:01:56.596 2014 (UTC - 4:00)**************************
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 18:31:06.999 2014 (UTC - 4:00)**************************
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    igdkmd64.sys                Wed Dec 18 15:49:12 2013 (52B20A48)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Aug 11 16:51:14.847 2014 (UTC - 4:00)**************************
    mfencbdc01.sys              Wed Nov 27 01:04:06 2013 (52958B56)
    mfencbdc.sys                Wed Nov 27 01:04:06 2013 (52958B56)
    mfehidk.sys                 Tue Jan 21 13:31:09 2014 (52DEBCED)
    mfewfpk.sys                 Tue Jan 21 13:31:24 2014 (52DEBCFC)
    mfeapfk.sys                 Tue Jan 21 13:31:51 2014 (52DEBD17)
    mfeavfk.sys                 Tue Jan 21 13:32:12 2014 (52DEBD2C)
    mfehidk01.sys               Fri Jun 13 12:28:09 2014 (539B2699)
    mfeavfk01.sys               Fri Jun 13 12:29:02 2014 (539B26CE)
    mfencbdc02.sys              Wed Jun 18 06:07:48 2014 (53A164F4)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=ax88772.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc01.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk01.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk01.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc02.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win8/64bit


    Hi there,
    Thanks for your informative reply,
    I will run all the checks and updates as advised.
    Meanwhile, I upload the full sf rar. file including the files you mentioned.
    Best,
    teetotallerm
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The reports tend to confirm that this is likely a hardware problem.
    There were no specific problem areas identified in the reports otherwise.
      My System SpecsSystem Spec

multiple BSOD - mostly "IRQL driver not less or equal"
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