BSOD Playing GW2 , Blade and soul ,launching google chrome

Driveskull · Aug 20, 2014

Hello when i try to launch a game or google chrome i got blue screen of death with this error code 0x8000000000000002
Did memory check and harddisk check no problems , installed latest nvidia driver , for now it did not blue screened me but it is matter of minutes as it does blue screen randomly .
And sorry that i post windows 7 log but i dont have any place to look for , if you cant help me i will understand .
Thanks in advance

blueelvis · Aug 22, 2014

Hi DriveSkull & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided a summary for informative purposes :-

Code:

**************************Wed Aug 20 13:25:41.384 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
 
BugCheck 116, {fffffa8006f96280, fffff8800f5c393c, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
 
BUGCHECK_STR:  0x116
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  E16GBIMS.400
 
  BIOS Release Date             05/08/2012
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  CX610
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 20 13:14:03.830 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
 
BugCheck 116, {fffffa800d9f8180, fffff8800f60293c, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
 
BUGCHECK_STR:  0x116
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  E16GBIMS.400
 
  BIOS Release Date             05/08/2012
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  CX610
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 20 12:20:35.054 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
 
BugCheck 116, {fffffa8007063010, fffff8800f60893c, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
 
BUGCHECK_STR:  0x116
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  E16GBIMS.400
 
  BIOS Release Date             05/08/2012
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  CX610
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 20 05:02:39.043 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
 
BugCheck 116, {fffffa800cc4f010, fffff8800f5f293c, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
 
BUGCHECK_STR:  0x116
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  E16GBIMS.400
 
  BIOS Release Date             05/08/2012
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  CX610
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 20 02:09:10.691 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+14f530 )
 
BugCheck 116, {fffffa800e5ec4e0, fffff8800f577530, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
 
BUGCHECK_STR:  0x116
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  E16GBIMS.400
 
  BIOS Release Date             05/08/2012
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  CX610
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on the system :-

Code:

**************************Wed Aug 20 13:25:41.384 2014 (UTC + 5:30)**************************
[B][U]intelppm.sys                Tue Jul 14 04:49:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 21:48:18 2010 (4BA3A3CA)
TurboB.sys                  Tue Nov 30 04:32:31 2010 (4CF43107)
Rt64win7.sys                Fri Jun 10 12:03:15 2011 (4DF1BAAB)
btath_bus.sys               Wed Jul 20 08:29:56 2011 (4E2644AC)
HECIx64.sys                 Thu Nov 10 06:22:25 2011 (4EBB2049)
IntcDAud.sys                Tue Dec  6 16:53:07 2011 (4EDDFB1B)
RTKVHD64.sys                Tue Dec 27 18:39:24 2011 (4EF9C384)
AMPPAL.sys                  Tue Jan 10 02:02:37 2012 (4F0B4EE5)
iusb3hub.sys                Fri Jan 27 15:05:25 2012 (4F226FDD)
iusb3xhc.sys                Fri Jan 27 15:05:28 2012 (4F226FE0)
iusb3hcs.sys                Fri Jan 27 15:07:23 2012 (4F227053)
iaStor.sys                  Thu Feb  2 05:45:24 2012 (4F29D59C)
Netwsw00.sys                Tue Mar 13 02:36:43 2012 (4F5E6563)
igdkmd64.sys                Tue Mar 20 05:01:54 2012 (4F67C1EA)
idmwfp.sys                  Wed Aug  1 19:53:05 2012 (50193BC9)
[/U][/B]MpFilter.sys                Wed Jan 15 05:25:38 2014 (52D5CE7A)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
nvpciflt.sys                Wed Jul  2 23:04:06 2014 (53B4428E)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 20 02:09:10.691 2014 (UTC + 5:30)**************************
NvStreamKms.sys             Wed Apr 30 06:29:44 2014 (53604B00)
nvpciflt.sys                Tue May 20 04:30:22 2014 (537A8D06)
nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)

Please uninstall the current NVIDIA Drivers using this **TOOL** and then install the latest Drivers from MSI Support Page for your laptop model. If this does not help then please re-run the Tool again and install the latest BETA Driver from NVIDIA website.
Your issue seems to be caused by a delayed TDR and the resetting of the Graphics Driver and hence you get a black screen for a moment. Could you please follow the registry tweak (Opened by pressing Windows Key + R and then typing in "regedit") :-

Navigate to

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ GraphicsDrivers]

Then create a a REG_DWORD file called TdrDelay and set the value to 60

ex. "TdrDelay"=dword:00000060 (60 seconds)

Then navigate to

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ GraphicsDrivers\DCI]

and Create a Value called

"Timeout"=dword:00000060

Click to expand...
Please update the drivers highlighted in BLACK.

Let me know how it goes ^_^.

BSOD Playing GW2 , Blade and soul ,launching google chrome

Driveskull

New Member

My Computer

System One

blueelvis

OMG Debugger!

My Computer

System One