Windows 8 and 8.1 Forums


BSOD Playing GW2 , Blade and soul ,launching google chrome

  1. #1


    Posts : 1
    WINDOWS 7

    BSOD Playing GW2 , Blade and soul ,launching google chrome


    Hello when i try to launch a game or google chrome i got blue screen of death with this error code 0x8000000000000002
    Did memory check and harddisk check no problems , installed latest nvidia driver , for now it did not blue screened me but it is matter of minutes as it does blue screen randomly .
    And sorry that i post windows 7 log but i dont have any place to look for , if you cant help me i will understand .
    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi DriveSkull & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided a summary for informative purposes :-
    Code:
    **************************Wed Aug 20 13:25:41.384 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
     
    BugCheck 116, {fffffa8006f96280, fffff8800f5c393c, 0, 2}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2500
     
    CurrentSpeed: 2494
     
      BIOS Version                  E16GBIMS.400
     
      BIOS Release Date             05/08/2012
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  CX610
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Aug 20 13:14:03.830 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
     
    BugCheck 116, {fffffa800d9f8180, fffff8800f60293c, 0, 2}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2500
     
    CurrentSpeed: 2494
     
      BIOS Version                  E16GBIMS.400
     
      BIOS Release Date             05/08/2012
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  CX610
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Aug 20 12:20:35.054 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
     
    BugCheck 116, {fffffa8007063010, fffff8800f60893c, 0, 2}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2500
     
    CurrentSpeed: 2494
     
      BIOS Version                  E16GBIMS.400
     
      BIOS Release Date             05/08/2012
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  CX610
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Aug 20 05:02:39.043 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c )
     
    BugCheck 116, {fffffa800cc4f010, fffff8800f5f293c, 0, 2}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2500
     
    CurrentSpeed: 2494
     
      BIOS Version                  E16GBIMS.400
     
      BIOS Release Date             05/08/2012
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  CX610
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Aug 20 02:09:10.691 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+14f530 )
     
    BugCheck 116, {fffffa800e5ec4e0, fffff8800f577530, 0, 2}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2500
     
    CurrentSpeed: 2494
     
      BIOS Version                  E16GBIMS.400
     
      BIOS Release Date             05/08/2012
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  CX610
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Below is a list of 3rd party drivers present on the system :-
    Code:
    **************************Wed Aug 20 13:25:41.384 2014 (UTC + 5:30)**************************
    intelppm.sys                Tue Jul 14 04:49:25 2009 (4A5BC0FD)
    amdxata.sys                 Fri Mar 19 21:48:18 2010 (4BA3A3CA)
    TurboB.sys                  Tue Nov 30 04:32:31 2010 (4CF43107)
    Rt64win7.sys                Fri Jun 10 12:03:15 2011 (4DF1BAAB)
    btath_bus.sys               Wed Jul 20 08:29:56 2011 (4E2644AC)
    HECIx64.sys                 Thu Nov 10 06:22:25 2011 (4EBB2049)
    IntcDAud.sys                Tue Dec  6 16:53:07 2011 (4EDDFB1B)
    RTKVHD64.sys                Tue Dec 27 18:39:24 2011 (4EF9C384)
    AMPPAL.sys                  Tue Jan 10 02:02:37 2012 (4F0B4EE5)
    iusb3hub.sys                Fri Jan 27 15:05:25 2012 (4F226FDD)
    iusb3xhc.sys                Fri Jan 27 15:05:28 2012 (4F226FE0)
    iusb3hcs.sys                Fri Jan 27 15:07:23 2012 (4F227053)
    iaStor.sys                  Thu Feb  2 05:45:24 2012 (4F29D59C)
    Netwsw00.sys                Tue Mar 13 02:36:43 2012 (4F5E6563)
    igdkmd64.sys                Tue Mar 20 05:01:54 2012 (4F67C1EA)
    idmwfp.sys                  Wed Aug  1 19:53:05 2012 (50193BC9)
    MpFilter.sys                Wed Jan 15 05:25:38 2014 (52D5CE7A)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    nvpciflt.sys                Wed Jul  2 23:04:06 2014 (53B4428E)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Aug 20 02:09:10.691 2014 (UTC + 5:30)**************************
    NvStreamKms.sys             Wed Apr 30 06:29:44 2014 (53604B00)
    nvpciflt.sys                Tue May 20 04:30:22 2014 (537A8D06)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=TurboB.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


    Please follow the below steps, one step at a time :-

    1. Please uninstall the current NVIDIA Drivers using this **TOOL** and then install the latest Drivers from MSI Support Page for your laptop model. If this does not help then please re-run the Tool again and install the latest BETA Driver from NVIDIA website.
    2. Your issue seems to be caused by a delayed TDR and the resetting of the Graphics Driver and hence you get a black screen for a moment. Could you please follow the registry tweak (Opened by pressing Windows Key + R and then typing in "regedit") :-
      Navigate to





      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ GraphicsDrivers]





      Then create a a REG_DWORD file called TdrDelay and set the value to 60







      ex. "TdrDelay"=dword:00000060 (60 seconds)







      Then navigate to

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ GraphicsDrivers\DCI]





      and Create a Value called



      "Timeout"=dword:00000060
    3. Please update the drivers highlighted in BLACK.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

BSOD Playing GW2 , Blade and soul ,launching google chrome
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