Windows 8 and 8.1 Forums


BSOD from waking up sleep mode

  1. #1


    Earth
    Posts : 40
    Windows 8.1 Pro

    BSOD name call DRIVER_IRQL_NOT_LESS_OR_EQUAL (xmudaxp.sys)


    hi guys i got a BSOD when i wake up my pc from sleep mode the error name is DRIVER_IRQL_NOT_LESS_OR_EQUAL (xmudaxp.sys)
    here is the file for minidump please help me thanks
    Last edited by amir tava; 17 Aug 2014 at 14:53.

      My System SpecsSystem Spec

  2. #2


    Earth
    Posts : 40
    Windows 8.1 Pro


    can someone please help me thanks!!
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Amir Tava & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for cmudaxp.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
     
    Probably caused by : cmudaxp.sys ( cmudaxp+2f7d91 )
     
    BugCheck D1, {0, 2, 0, fffff800dd797d91}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_cmudaxp+2f7d91
     
    MaxSpeed:     3300
     
    CurrentSpeed: 3400
     
      BIOS Version                  3101
     
      BIOS Release Date             02/06/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
    ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
    cmudaxp.sys                 Mon Jul 22 06:54:04 2013 (51EC89B4)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
    SCDEmu.SYS                  Fri Jun 27 10:44:20 2014 (53ACFDAC)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    Please follow the steps below, one step at a time :-



    1. It appears that the faulting driver is your HTO Claro Audio Interface Driver. I would suggest you to find an updated version of this. If there is no updated version then see if the BSOD's stop if you rename this driver file and restart your system making sure that the a new file is not there.
    2. Please update the software highlighted in BLACK.
    3. Till the time we are troubleshooting, please detach any Razer Devices and see if it helps or not.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  4. #4


    Earth
    Posts : 40
    Windows 8.1 Pro


    Quote Originally Posted by blueelvis View Post
    Hi Amir Tava & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for cmudaxp.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
     
    Probably caused by : cmudaxp.sys ( cmudaxp+2f7d91 )
     
    BugCheck D1, {0, 2, 0, fffff800dd797d91}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_cmudaxp+2f7d91
     
    MaxSpeed:     3300
     
    CurrentSpeed: 3400
     
      BIOS Version                  3101
     
      BIOS Release Date             02/06/2012
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
    ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
    cmudaxp.sys                 Mon Jul 22 06:54:04 2013 (51EC89B4)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
    SCDEmu.SYS                  Fri Jun 27 10:44:20 2014 (53ACFDAC)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    Please follow the steps below, one step at a time :-



    1. It appears that the faulting driver is your HTO Claro Audio Interface Driver. I would suggest you to find an updated version of this. If there is no updated version then see if the BSOD's stop if you rename this driver file and restart your system making sure that the a new file is not there.
    2. Please update the software highlighted in BLACK.
    3. Till the time we are troubleshooting, please detach any Razer Devices and see if it helps or not.


    Let me know how it goes ^_^.
    hello thanks for the help
    1. my current version for HTO Claro Audio is 8.1.8.1822 i checked their official website for their drivers the version is Rev.8.18.18 so i assume there is no update for it
    2. sorry but for number two i dont understand what do you mean by Please update the software highlighted in BLACK.
      My System SpecsSystem Spec

  5. #5


    Earth
    Posts : 40
    Windows 8.1 Pro


    you mean i should install HECIx64.sys and GEARAspiWDM.sys? and thanks for ur help by the way
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Yes, you should update those drivers which are Highlighted in BLACK. Also, there is a version difference between those? Could you please recheck your post and make sure that you have posted them correctly.

    If you have the latest version, then see if the BSOD's stop or not if you Uninstall the HTO Claro Audio.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  7. #7


    Earth
    Posts : 40
    Windows 8.1 Pro


    if i unistall HTO Claro Audio my sound would stop working because that driver is my sound card i have a extra sound card to have a better soundcard are you saying that my BSOD was because of HTO Claro Audio and also would you please kindly give me direct downlaod for HECIx64.sys and GEARAspiWDM.sys because im not sure where to download them.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by amir tava View Post
    if i unistall HTO Claro Audio my sound would stop working because that driver is my sound card i have a extra sound card to have a better soundcard are you saying that my BSOD was because of HTO Claro Audio and also would you please kindly give me direct downlaod for HECIx64.sys and GEARAspiWDM.sys because im not sure where to download them.
    Please remove the Audio Card and see if you are still getting the BSOD or not. You could also plug in the extra Sound Card which you have so that it could be determined whether the HTO Claro is the real cause or not.

    At this moment leave those drivers alone.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  9. #9


    Earth
    Posts : 40
    Windows 8.1 Pro


    it is good for now if i get another BSOD can i repost it here?
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by amir tava View Post
    it is good for now if i get another BSOD can i repost it here?
    Sure thing. Let me know how it goes and in case of any other BSOD, please do post here back and I would be notified ^_^.
      My System SpecsSystem Spec

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