Windows 8 and 8.1 Forums

Windows stops working.

  1. #1

    Posts : 8

    Windows stops working.

    Randomly (or at least I cannot find consistency) Windows will stop working. It will ask me to force stop but I cannot click it because it is frozen. Any open programs will work, if I try to open task manager it wont, and when I Ctrl+Alt+Delete and go to restart it completely freezes up. The last thing I installed was BitDefender, I do not know if that is the cause but I can try uninstalling and going back to Avast. Other things that I have done recently is using Evenghost and the tasker plugin for chrome, I have been remotely putting my PC to sleep and waking, however it has been waking on its own (in which case I have it set to constantly sleep) not sure if the constant sleeping of my PC is causing the error.

    I have tried to give all the events that have occurred since my PC was working correctly. Any support files you need I will obviously provide. I am running a malware scan and virus scan.
    Last edited by bigceej; 16 Aug 2014 at 02:57.

      My System SpecsSystem Spec

  2. #2

    Posts : 1,875
    Windows 10 Pro Prieview x64

    Hi there. Please include the information detailed here Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3

    Posts : 8

    Quote Originally Posted by adamf View Post
    Hi there. Please include the information detailed here Blue Screen of Death (BSOD) Posting Instructions
    I have uploaded the file.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Only 58 Windows Updates installed. Most systems have 60 to 80 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

    You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    I'm uncertain about Plex Media Server. I've seen similar problems in systems that have this installed, but I'm not familiar enough with what it does to make an informed recommendation. Check the Plex forums for further advice.

    Please uninstall Gigabyte EasySaver (and EasyTune - if installed). These are known to cause problems with some Windows systems.

    Please do this (so we can get more information):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
      My System SpecsSystem Spec

  5. #5

    Posts : 8

    SO it says no updates are available. My system is probably at like 250 Watts, and I have a Corsair CX430 80+, It is 2 months old.

    I have been monitoring temps for the last 2 months since I built my machine and it stays very cool.

    I could not find EasySaver or EasyTune installed.

    I will preform the even viewer task later today...

    I will also look into the Plex.

    Some more info, I find that windows crashes after I exit Battlenet. Specifically after I play hearthstone for an extended period of time. I am trying to contact BLizzard or see if others have had this problem.
      My System SpecsSystem Spec

Windows stops working.
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