Random BSOD driver_power_state_failure

badasscurlz · Aug 15, 2014

Hi, i recently bought a laptop and out of the blue my laptop started randomly BSOD with the error code driver power state failure. I'm not entirely sure on how to troubleshoot my issue so here i am! Thanks for the help in advance!

Attached below is the SF Diagnostic Tool ZIP file requested!

blueelvis · Aug 18, 2014

Hi Badasscurlz & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:

**************************Fri Aug 15 23:54:56.148 2014 (UTC + 5:30)**************************Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000c73a1880, ffffd0016956ac80, ffffe000cafb6270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  OnlineCmdLineS
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 14 16:38:59.223 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe001bbdf4060, fffff803390e1930, ffffe001bc632010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 12 21:21:17.905 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000d3246880, fffff801d58e8c80, ffffe000d19e9b40}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  IDMGrHlp.exe
 
FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 11 00:50:32.399 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe0015afe6880, ffffd001bc41b930, ffffe0015bfc8010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  9 00:50:40.523 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for cdd.dll
 
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
 
Probably caused by : cdd.dll ( cdd+8bdb )
 
BugCheck 50, {fffff90146900b08, 0, fffff9600094ebdb, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  bf4.exe
 
FAILURE_BUCKET_ID:  AV_cdd+8bdb
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  6 23:02:22.169 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe000d33d7060, ffffd001a00ff930, ffffe000d638f780}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug  3 03:18:06.719 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe0013c7e5060, ffffd0005ae3c930, ffffe0013c7fab40}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  2 03:10:38.443 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe0018e60a880, ffffd000df8aa930, ffffe0018d5dc460}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  2 03:05:21.182 2014 (UTC + 5:30)**************************
Probably caused by : pci.sys
 
BugCheck 9F, {3, ffffe0014a3a1060, ffffd001bf81b930, ffffe0014de53a10}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
 
MaxSpeed:     2500
 
CurrentSpeed: 2494
 
  BIOS Version                  4.6.5
 
  BIOS Release Date             02/21/2014
 
  Manufacturer                  Notebook                        
 
  Product Name                  W35xSS_370SS              
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on your system :-

Code:

**************************Fri Aug 15 23:54:56.148 2014 (UTC + 5:30)**************************
[B][U]VMfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)[/U][/B]
[B][U]LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)[/U][/B]
[B][U]LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)[/U][/B]
[B][U]GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)[/U][/B]
LGSHidFilt.Sys              Thu May 30 20:46:33 2013 (51A76D51)
AirplaneModeHid.sys         Fri Jun 28 02:58:59 2013 (51CCAE9B)
btmaux.sys                  Mon Jul 22 19:49:46 2013 (51ED3F82)
Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
SvThANSP.sys                Sat Oct 12 08:38:38 2013 (5258BD36)
NETwbw02.sys                Mon Oct 14 16:40:01 2013 (525BD109)
btmhsf.sys                  Fri Oct 18 16:36:19 2013 (5261162B)
ibtusb.sys                  Fri Oct 18 21:15:41 2013 (526157A5)
RtsPer.sys                  Fri Nov  8 12:29:21 2013 (527C8BC9)
TeeDriverx64.sys            Wed Nov 27 23:26:32 2013 (52963250)
viahduaa.sys                Mon Dec 16 11:28:10 2013 (52AE9672)
iwdbus.sys                  Wed Dec 18 04:17:38 2013 (52B0D48A)
SynTP.sys                   Fri Dec 20 23:15:21 2013 (52B48231)
Smb_driver_Intel.sys        Fri Dec 20 23:20:17 2013 (52B48359)
igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
MBAMSwissArmy.sys           Fri Mar 21 03:42:35 2014 (532B67D3)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
[COLOR=#ff0000][B][U]nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)[/U][/B][/COLOR]
netmon_wfp.sys              Mon Jul 21 22:04:49 2014 (53CD4129)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)

The driver highlighted in RED was blamed in the dump files. Please run this **TOOL** and check if the BSOD's are still occurring or not. If they stop then please download the latest BETA drivers from NVIDIA and then install them and see if the BSOD's still occur or not. If they still occur then revert back to a version some time old (Make sure you run the TOOL everytime you need to install other driver for Graphics).
Please update the drivers highlighted in BLACK.
Please remove MalwareBytes till the time we are troubleshooting using this **TOOL**.
See if on disabling the Fast Startup the BSOD's occur or not using this **GUIDE**.

Let me know how it goes ^_^.

badasscurlz · Aug 18, 2014

Hi blueelvis! Thanks for responding!

I'm unable to update the drivers for LGVirHid.sys and LGBusEnum.sys. Apparently one of these drivers are made for a keyboard.I only have a Logitech G700S. And i'm unable to locate the driver on the webpage of logitech itself. Only the gaming software and unifying receiver. Anyway, for the other driver, im unable to update as well. Because my model isn't listedI have done the rest of the steps though

blueelvis · Aug 19, 2014

badasscurlz said:
Hi blueelvis! Thanks for responding!

I'm unable to update the drivers for LGVirHid.sys and LGBusEnum.sys. Apparently one of these drivers are made for a keyboard.I only have a Logitech G700S. And i'm unable to locate the driver on the webpage of logitech itself. Only the gaming software and unifying receiver. Anyway, for the other driver, im unable to update as well. Because my model isn't listedI have done the rest of the steps though

So, are you still facing the BSOD problem or has it been resolved?

badasscurlz · Aug 19, 2014

Hi blueelvis, I'm unsure but I'll definitely let you know if it has been resolved. This is because it crashes randomly and as and when it pleases lol. Give me a few days to run my computer. But so far, so good.

blueelvis · Aug 21, 2014

badasscurlz said:
Hi blueelvis, I'm unsure but I'll definitely let you know if it has been resolved. This is because it crashes randomly and as and when it pleases lol. Give me a few days to run my computer. But so far, so good.

Sure thing let me know how it goes ^_^

badasscurlz · Aug 22, 2014

Hi blueelvis. I suffered from yet another BSOD as I was about to type that all is well. Is there any steps you'd like me to take?

blueelvis · Aug 22, 2014

badasscurlz said:
Hi blueelvis. I suffered from yet another BSOD as I was about to type that all is well. Is there any steps you'd like me to take?

I am sorry to hear that. Please upload a freshly generated SF Diagnostic ZIP File so that it could be analyzed ^_^.

badasscurlz · Aug 23, 2014

SF file is attached! thanks!

blueelvis · Aug 24, 2014

badasscurlz said:
SF file is attached! thanks!

Hi Badasscurlz ^_^,

Your latest dump file still blames the NVIDIA Driver. Could you please run again the Display Driver Uninstaller and let the system run for some time to see if the BSOD occurs or not?

Now, once you are sure, go to Windows Update and then check for an Optional Update to your Display Driver. Download it and let Windows install it. Once done, restart the system.

Let me know how it goes ^_^.

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