Windows 8 and 8.1 Forums


BSOD Page_fault_in_nonpaged_area when I Shut Down-restart

  1. #11


    Posts : 9
    windows 8.1 pro


    I'll be waiting your ideas for solve this issue.

    Thank you very much

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by joey21 View Post
    I'll be waiting your ideas for solve this issue.

    Thank you very much
    I am posting this because I received a PM from Joey21 ^_^. I hope it is ok Golden

    Hi Joey21 ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sat Aug 23 16:28:18.862 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for UsbCharger.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys
     
    Probably caused by : UsbCharger.sys ( UsbCharger+1681 )
     
    BugCheck 50, {ffffffffffffffd0, 1, fffff8011ecca8b3, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  wininit.exe
     
    FAILURE_BUCKET_ID:  AV_UsbCharger+1681
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3492
     
      BIOS Version                  10b
     
      BIOS Release Date             06/12/2014
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  Z87X-UD3H
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on the system :-
    Code:
    **************************Sat Aug 23 16:28:18.862 2014 (UTC + 5:30)**************************
    ElbyCDFL.sys                Fri Dec 15 02:52:27 2006 (4581C093)
    000.fcl                     Fri Sep 26 18:41:22 2008 (48DCDF7A)
    ElbyCDIO.sys                Tue Feb 17 22:41:23 2009 (499AEFBB)
    gdrv.sys                    Fri Mar 13 08:52:29 2009 (49B9D175)
    etdrv.sys                   Fri Mar 20 08:29:06 2009 (49C3067A)
    VX3000.sys                  Wed Oct  7 07:19:00 2009 (4ACBF38C)
    BrUsbSIb.sys                Tue Nov  3 08:36:35 2009 (4AEF9E3B)
    ElRawDsk.sys                Tue Oct 26 15:04:13 2010 (4CC6A095)
    mv_process.sys              Tue Feb 22 14:52:20 2011 (4D63804C)
    MxEFUF64.sys                Thu Oct 20 21:54:05 2011 (4EA04B25)
    CLVirtualDrive.sys          Mon Dec 26 18:56:47 2011 (4EF87617)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    WinisoCDBus.sys             Tue May  8 15:27:47 2012 (4FA8EE1B)
    PDFsFilter.sys              Thu May 10 21:59:02 2012 (4FABECCE)
    AcpiCtlDrv.sys              Tue Jul 17 22:37:16 2012 (50059BC4)
    BrSerIb.sys                 Tue Jul 31 17:24:47 2012 (5017C787)
    bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 22:35:22 2012 (50915A52)
    ICCWDT.sys                  Wed Jan 23 14:16:01 2013 (50FFA349)
    a2ddax64.sys                Fri Mar  8 10:11:40 2013 (51396C04)
    tib.sys                     Wed Mar 20 14:30:38 2013 (51497AB6)
    etocdrv.sys                 Tue Apr 16 13:50:56 2013 (516D09E8)
    fltsrv.sys                  Mon May 13 15:10:09 2013 (5190B4F9)
    iocbios2.sys                Fri May 24 02:54:11 2013 (519E88FB)
    mvxxmm.sys                  Tue Jul 30 12:21:32 2013 (51F76274)
    mvs91xx.sys                 Tue Jul 30 12:22:22 2013 (51F762A6)
    trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
    snapman.sys                 Wed Aug 14 17:47:26 2013 (520B7556)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
    a2dix64.sys                 Sat Aug 31 16:04:23 2013 (5221C6AF)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    cleanhlp64.sys              Mon Sep 30 16:20:45 2013 (52495785)
    tib_mounter.sys             Mon Sep 30 18:34:20 2013 (524976D4)
    IntcDAud.sys                Wed Oct 16 18:29:24 2013 (525E8DAC)
    UsbCharger.sys              Thu Oct 24 14:56:43 2013 (5268E7D3)
    AppleCharger.sys            Mon Oct 28 07:29:21 2013 (526DC4F9)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    avc3.sys                    Mon Dec  2 15:07:41 2013 (529C54E5)
    rawdsk3.sys                 Wed Feb 12 02:40:17 2014 (52FA91B9)
    iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
    RTKVHD64.sys                Fri Mar 14 16:33:23 2014 (5322E1FB)
    cfosspeed6.sys              Thu Mar 20 20:15:49 2014 (532AFF1D)
    ndisrd.sys                  Thu Mar 27 11:42:42 2014 (5333C15A)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    iaStorA.sys                 Fri Apr  4 04:30:05 2014 (533DE7F5)
    dump_iaStorA.sys            Fri Apr  4 04:30:05 2014 (533DE7F5)
    a2util64.sys                Mon May 12 10:48:54 2014 (537059BE)
    igdkmd64.sys                Sat May 17 09:47:35 2014 (5376E2DF)
    SamsungRapidDiskFltr.sys    Mon May 19 19:54:16 2014 (537A1410)
    SamsungRapidFSFltr.sys      Mon May 19 19:54:18 2014 (537A1412)
    e1d64x64.sys                Thu Jun 12 15:40:32 2014 (53997C98)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
    http://www.carrona.org/drivers/driver.php?id=ElbyCDFL.sys
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=gdrv.sys
    http://www.carrona.org/drivers/driver.php?id=etdrv.sys
    http://www.carrona.org/drivers/driver.php?id=VX3000.sys
    http://www.carrona.org/drivers/driver.php?id=BrUsbSIb.sys
    http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
    http://www.carrona.org/drivers/driver.php?id=mv_process.sys
    http://www.carrona.org/drivers/driver.php?id=MxEFUF64.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=WinisoCDBus.sys
    http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BrSerIb.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=a2ddax64.sys
    http://www.carrona.org/drivers/driver.php?id=tib.sys
    http://www.carrona.org/drivers/driver.php?id=etocdrv.sys
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=snapman.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=a2dix64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    cleanhlp64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=UsbCharger.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    rawdsk3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=cfosspeed6.sys
    http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=a2util64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys




    I have highlighted 3 drivers in RED which are related to Gigabyte Easy Saver / On or Off Utility. Please uninstall any Gigabyte Software which you might be having on your system. Furthermore, search for those files using the system wide search and see if they come up or not. If they are found, please rename those driver files and then restart your PC. Check if new driver files are made by searching them again. It must not return any results once you have renamed the files. If you are still getting those files, then please follow the below steps :-

    1. Open the RUN dialog box by pressing the Win Key(Start Button on your keyboard) and R together to open the Run Prompt. Type in there ="services.msc".
    2. A Services Window would be opened.
    3. See if you could find any services which are related to Gigabyte or the USbCharger.sys or the AppleCharger.sys or the GDRV.
    4. Once, they are found, please right click on them and then click on Properties.
    5. Under the Startup Type Dropdown menu , select Disabled.
    6. Do this for every service which you find related to Gigabyte. Once it is done, make sure the driver files are renamed (if present) and then restart the system.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #13


    Posts : 9
    windows 8.1 pro


    Thankyou I just saw your answer.
    I will start now to do everything.

    Joey21
      My System SpecsSystem Spec

  4. #14


    Posts : 9
    windows 8.1 pro


    Finally I can say that I have solved the problem with your help.
    Golden was right that the problem was gigabyte on / off, but despite I uninstalled it the problem persisted.
    Blueelvis gave me a list with the problematic drivers and how to handle them.
    Finally as you told me, I uninstalled everything that “sounded” to gigabyte, all their applications and in the end I could rename the gdrv.sys.
    I've rebooted, turned off the computer and everything is fine.
    Thank you very much for your help. I was going crazy.
      My System SpecsSystem Spec

  5. #15


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by joey21 View Post
    Finally I can say that I have solved the problem with your help.
    Golden was right that the problem was gigabyte on / off, but despite I uninstalled it the problem persisted.
    Blueelvis gave me a list with the problematic drivers and how to handle them.
    Finally as you told me, I uninstalled everything that “sounded” to gigabyte, all their applications and in the end I could rename the gdrv.sys.
    I've rebooted, turned off the computer and everything is fine.
    Thank you very much for your help. I was going crazy.
    Glad to hear that the issue has been resolved and thanks for your kind words ^_^.
      My System SpecsSystem Spec

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BSOD Page_fault_in_nonpaged_area when I Shut Down-restart
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