Windows 8 and 8.1 Forums

BSOD Critical Process Died

  1. #1

    Posts : 3
    Windows 8.1

    BSOD Critical Process Died

    Hello Everyone!

    Recently, my computer started freezing up at startup. It BSODs with the error in the title before making it to the login screen. Up to this point, I have run chkdsk /r /x which took two days and reported no errors and have attempted to run SFC /scannow /offbootdir=c:\ /offwindir=e:\windows\ which gave me the "windows resource protection could not start the repair service". I don't know how to get the scan to work and have already tried to manually start the trustedinstaller service.

    The system is Windows 8.1 on a 2tb raid array (mirror)

    Any help would be greatly appreciated!

    Here is all the debugging information I have from the memory dump:

    Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [D:\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available

    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*c:\symbols*
    Symbol search path is: SRV*c:\symbols*
    Executable search path is:
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    Machine Name:
    Kernel base = 0xfffff802`7401c000 PsLoadedModuleList = 0xfffff802`742e62d0
    Debug session time: Thu Aug 14 21:17:06.010 2014 (UTC - 4:00)
    System Uptime: 0 days 0:00:15.684
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * *
    * Bugcheck Analysis *
    * *

    Use !analyze -v to get detailed debugging information.

    BugCheck EF, {ffffe0010fb6a440, 0, 0, 0}
    Probably caused by : wininit.exe
    Followup: MachineOwner

    6: kd> ! analyze -v
    * *
    * Bugcheck Analysis *
    * *

    A critical system process died
    Arg1: ffffe0010fb6a440, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    PROCESS_OBJECT: ffffe0010fb6a440
    IMAGE_NAME: wininit.exe
    MODULE_NAME: wininit
    FAULTING_MODULE: 00007ff62a200000 wininit
    PROCESS_NAME: wininit.exe
    EXCEPTION_CODE: (Win32) 0xfb64880 (263604352) - <Unable to get error code text>
    BUGCHECK_STR: 0xEF_fb64880
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

    ffffd001`35d469e8 fffff802`7462bdcc : 00000000`000000ef ffffe001`0fb6a440 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`35d469f0 fffff802`7454e23e : 00000000`00000001 ffffe001`0fb6a440 00000000`00000000 ffffe001`82ac8004 : nt!PspCatchCriticalBreak+0xa4
    ffffd001`35d46a30 fffff802`743aaf92 : 00000000`00000001 ffffe001`0fb6a440 00000000`00000001 ffffffff`ffffffff : nt! ?? ::NNGAKEGL::`string'+0x7bce
    ffffd001`35d46a90 fffff802`7417b7b3 : ffffe001`0fb6a440 ffffe001`0fb64880 ffffd001`35d46b80 000000d5`45851220 : nt!NtTerminateProcess+0x1ba
    ffffd001`35d46b00 00007ffe`8a4401af : 00000000`0000002b 00000000`00000000 00000000`0000000e 00000000`0000007e : nt!KiSystemServiceCopyEnd+0x13
    000000d5`4562f828 00000000`0000002b : 00000000`00000000 00000000`0000000e 00000000`0000007e 00000000`0000009e : 0x00007ffe`8a4401af
    000000d5`4562f830 00000000`00000000 : 00000000`0000000e 00000000`0000007e 00000000`0000009e 000000d5`45851218 : 0x2b

    FOLLOWUP_NAME: MachineOwner
    IMAGE_VERSION: 6.3.9600.16384
    FAILURE_BUCKET_ID: 0xEF_fb64880_IMAGE_wininit.exe
    BUCKET_ID: 0xEF_fb64880_IMAGE_wininit.exe
    FAILURE_ID_HASH_STRING: km:0xef_fb64880_image_wininit.exe
    FAILURE_ID_HASH: {63be80e0-9e04-1f99-4e90-4265a044f6f2}
    Followup: MachineOwner

    6: kd> .lastevent
    Last event: Break instruction exception - code 80000003 (first/second chance not available)
    debugger time: Fri Aug 15 06:11:24.938 2014 (UTC - 4:00)
    6: kd> .exr
    Numeric expression missing from '<EOL>'
    6: kd> .cxr
    6: kd> .ecxr
    Unable to get exception context, HRESULT 0x8000FFFF

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Mrk3767 & Welcome to the forums ^_^,

    I apologize for the late reply but there aren't many people who analyze the BSODs. Anyways, could you please follow the instructions over here and post your latest generated SF Diagnostic ZIP File?

    Blue Screen of Death (BSOD) Posting Instructions

    If you are not able to get through the normal Windows, try running it through safe mode.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1

    I'm not able to boot into safe mode. The same blue screen occurs...
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8.1

    I'll attempt to grab the rest of the stuff manually....
      My System SpecsSystem Spec

  5. #5

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi mrk3767,

    Did you try a refresh of the system? Are you able to start the System Repair/ System Restore from the Installation disc?

    Keep me updated ^_^.
      My System SpecsSystem Spec

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