Windows 8 and 8.1 Forums


BSOD while browsing internet

  1. #11


    Posts : 7
    windows 8.1 pro


    Hi again

    So my BSOD problems were gone for the most part since my past post.. I maybe got 1 BSOD a week since then, but the strangest thing happened today, I got 3 BSOD's in the past 7hours.. all of the BSOD's point to "e1d64x64.sys
    " being the culprit (when I run my own WinDbg, that's what it finds as the culprit). But "
    e1d64x64.sys" is a Intel Network driver, and I went to the intel website and ran their little 'update tool' yet it tells me that all the Intel software on my PC is up to date, so I really don't know what the problem could be.

    Since last time, I have ofcourse removed the Seriousbit Netbalancer thing completely from my PC, which was causing all of the problems, so I'm quite curious to see what the problem could be to cause 3 rapid-fire BSOD's like this, that I got this morning.

    Anyway, I'd really like your help again blueelvis (or any other master of the windows-witchcrafts

    Please see what you can find, I've attached the tool-report thingy, with the 3 Minidumps from this morning (all 3 of them happened when I had Google-chrome & firefox open, so maybe it's browser related?)

    Thanks in advance,
    Awaiting your reply

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Plank69 ^_^,

    Thanks for your kind words . I have analysed your dump files and below has been provided an analysis of the dump files for informative purposes :-
    Code:
    **************************Mon Sep 29 13:22:54.901 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092914-26812-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 3:25:12.618
     
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
     
    *** WARNING: Unable to verify timestamp for e1d64x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
     
    Probably caused by : hardware ( e1d64x64+24644 )
     
    BugCheck D1, {ffffffffffffffc7, 2, 1, fffff8003f6d137b}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    Arguments: 
    Arg1: ffffffffffffffc7, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8003f6d137b, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  IP_MISALIGNED
     
    CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 2993
     
      BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
     
      BIOS Release Date             06/06/2013
     
      Manufacturer                                                   
     
      Product Name                                                   
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 09:57:12.294 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092914-24093-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 3:28:54.011
     
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
     
    *** WARNING: Unable to verify timestamp for e1d64x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
     
    Probably caused by : e1d64x64.sys ( e1d64x64+24644 )
     
    BugCheck A, {0, 2, 0, fffff803ae8d405c}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803ae8d405c, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_e1d64x64+24644
     
    CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 2993
     
      BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
     
      BIOS Release Date             06/06/2013
     
      Manufacturer                                                   
     
      Product Name                                                   
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 06:27:42.342 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092914-26500-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 1 days 12:35:59.507
     
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
     
    *** WARNING: Unable to verify timestamp for e1d64x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
     
    Probably caused by : hardware ( e1d64x64+24644 )
     
    BugCheck D1, {ffffffffffffffc7, 2, 1, fffff8001849d37b}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    Arguments: 
    Arg1: ffffffffffffffc7, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8001849d37b, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  IP_MISALIGNED
     
    CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 2993
     
      BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
     
      BIOS Release Date             06/06/2013
     
      Manufacturer                                                   
     
      Product Name                                                   
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    As we can see from the dump files, the hardware has been blamed and the Intel Gigabit Driver was in the stack while working.

    Furthermore, it appears that your processor is working below the actual operating condition. It is running at 2.993 GHz whereas the operating condition is 3.4 GHz. I would suggest you to reset everything in the BIOS to default settings.

    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Mon Sep 29 13:22:54.901 2014 (UTC + 5:30)**************************
    wdcsam64.sys                Wed Apr 16 14:09:08 2008 (4805BB2C)
    vcsvad.sys                  Sun Nov 16 15:21:18 2008 (491FED16)
    ScreamingBAudio64.sys       Fri Jul  2 00:24:32 2010 (4C2CE468)
    lvrs64.sys                  Tue Oct 23 07:41:24 2012 (5085FCCC)
    lvuvc64.sys                 Tue Oct 23 07:42:08 2012 (5085FCF8)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    mcaudrv_x64.sys             Wed Dec  4 12:42:31 2013 (529ED5DF)
    e1d64x64.sys                Fri Mar 14 23:40:25 2014 (53234611)
    mcvidrv.sys                 Mon Apr 28 12:49:26 2014 (535E00FE)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep  4 22:40:48 2014 (54089D18)
    NvStreamKms.sys             Sat Sep  6 10:07:11 2014 (540A8F77)
    nvlddmkm.sys                Sun Sep 14 01:29:50 2014 (5414A236)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 06:27:42.342 2014 (UTC + 5:30)**************************
    EagleX64.sys                Thu Jun  5 10:53:01 2014 (538FFEB5)
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=vcsvad.sys
    http://www.carrona.org/drivers/driver.php?id=ScreamingBAudio64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=mcaudrv_x64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=EagleX64.sys

    The driver highlighted in RED is very famous to cause BSOD's. Also, are you getting any crashes if you Disable the Ethernet network Adapter?

    One thing you can do in this case is, go to Device Manager and then uninstall the Driver for the Intel Gigabit by expanding the Network Adapter, right clicking the Intel Gigabit Network Adapter and then click on Uninstall. Once the network driver is uninstalled, reboot your system and let Windows install the driver for the Ethernet Adapter. Do not install any further drivers.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #13


    Posts : 7
    windows 8.1 pro


    OK so I uninstalled my network driver, restarted and then in the BIOS I selected "load default settings". (As far as I know, the only thing I have ever changed in my BIOS was for my CPU fan to spin faster, since it wasn't running fast enough in my opinion). But it is completely reset to default settings now, and then when I got back into windows, windows had already installed the new network driver on its own (although it installed exactly the same driver, that there was previously).

    Here is a screenshot of the events for the network driver: http://i1264.photobucket.com/albums/.../netdriver.png

    You see at 3:46:50am I deleted it, restarted the computer, and then at 3:52:06am it was reinstalled by windows.

    I trust that is all that is needed right now. I will post back here in a few days with my results if I hadn't gotten another BSOD again.

    Thanks alot, very much appreciated!
      My System SpecsSystem Spec

  4. #14


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Sure thing.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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