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Random BSOD on desktop

  1. #1

    Random BSOD on desktop


    Hi I've been experiencing BSOD for the past week, at first I thought it was my faulty HDD but I took it out and re install windows 8 but it seems to reoccur again.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    Hi I've been experiencing BSOD for the past week, at first I thought it was my faulty HDD but I took it out and re install windows 8 but it seems to reoccur again.
    Hi Chee006 & Welcome to the forums ^_^,

    I have analyzed your Dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Mon Aug 11 12:48:23.859 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for rtwlanu.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe000a8d51028, be000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3410
     
      BIOS Version                  1402
     
      BIOS Release Date             03/21/2014
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Mon Aug 11 12:48:23.859 2014 (UTC + 5:30)**************************
    wdcsam64.sys                Wed Apr 16 14:09:08 2008 (4805BB2C)
    HtcVComV64.sys              Mon Oct 26 19:29:01 2009 (4AE5AB25)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    lvbflt64.sys                Tue Oct 23 07:40:38 2012 (5085FC9E)
    lvrs64.sys                  Tue Oct 23 07:41:24 2012 (5085FCCC)
    lvuvc64.sys                 Tue Oct 23 07:42:08 2012 (5085FCF8)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    rtwlanu.sys                 Wed Jul 10 20:18:31 2013 (51DD743F)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    nvlddmkm.sys                Tue Mar  4 16:37:52 2014 (5315B408)
    idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
    aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
    aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
    aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    HtcVComV64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys

    Please follow the below steps, one step at a time :-



    1. On further analysis, the dump file revealed that there was a Processor Timer Error. So, please RESET Everything to STOCK settings in the BIOS settings to clear any overclock in case it is there.
    2. Please remove the driver highlighted in RED as it is very well known to cause BSOD's. Please remove any Western Digital Software as well.
    3. Update the rest of the BLACK Highlighted drivers.
    4. Please remove AVAST using this **TOOL**.
    5. If the problem is still not solved then please start with these free Processor Diagnostics found over **here**.



    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Hi thanks for the quick reply but may I know ow to uninstall that red driver? Also is Avast casuing the BSOD too? Cna you rewcommend any good and reliable anti virus?

    Thanks!
      My System SpecsSystem Spec

  4. #4


    I just had BSOD on startup multiple times until I had to refresh my whole PC, losing all of my files. I did the following steps prior to this occurring.

    1)Updated the western digital driver
    2)Updated NVidia driver
    3)Restarted my PC which worked
    4)I turn off the PC and went into BIOS mode to set the default for my mobo
    5)Restarted the PC and then I was stuck at the startup screen, I tried running startup diagnosis but it could not solve the problem and I was constantly stuck at startup until I refresh the PC.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    I just had BSOD on startup multiple times until I had to refresh my whole PC, losing all of my files. I did the following steps prior to this occurring.

    1)Updated the western digital driver
    2)Updated NVidia driver
    3)Restarted my PC which worked
    4)I turn off the PC and went into BIOS mode to set the default for my mobo
    5)Restarted the PC and then I was stuck at the startup screen, I tried running startup diagnosis but it could not solve the problem and I was constantly stuck at startup until I refresh the PC.
    Hi Chee006,

    Unfortunately there is no Dump files to analyze the dump files. Please make sure that there are the fresh dump files in the SF Diagnostic ZIP file which you could attach to the next post ^_^
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by blueelvis View Post
    Quote Originally Posted by chee006 View Post
    I just had BSOD on startup multiple times until I had to refresh my whole PC, losing all of my files. I did the following steps prior to this occurring.

    1)Updated the western digital driver
    2)Updated NVidia driver
    3)Restarted my PC which worked
    4)I turn off the PC and went into BIOS mode to set the default for my mobo
    5)Restarted the PC and then I was stuck at the startup screen, I tried running startup diagnosis but it could not solve the problem and I was constantly stuck at startup until I refresh the PC.
    Hi Chee006,

    Unfortunately there is no Dump files to analyze the dump files. Please make sure that there are the fresh dump files in the SF Diagnostic ZIP file which you could attach to the next post ^_^
    Sorry I had no idea there were no DMP files stored cause I had just assume that the refreshing PC feature would not delete the DMP files, but I still can't figure out why my PC was unable to start up at all. Thank for the help though.
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Chee006,

    The Dump files are deleted whenever the PC is refreshed. If you have refreshed the PC, please do not install any software at the moment and see if the Computer crashes or not. If it does crash then please proceed with the Processor Diagnostics which I have asked you to run in my previous post. Also, I would need a freshly generated SF Diagnostic File for analyzing the latest crashes.
      My System SpecsSystem Spec

  8. #8


    ok I see, I'll send you the latest crash files so far I have not experience any crashes yet.
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    ok I see, I'll send you the latest crash files so far I have not experience any crashes yet.
    Sometimes it may take a little time for the crashes to return so make sure you test the system extensively ^_^.
      My System SpecsSystem Spec

  10. #10


    I'll keep my fingers crossed, but I am more worried about the PC not being able to start up as that was the cause for my refreshed PC and I still dun know why it happened. Can you guess what could have caused it based on the chronological things I did which I have posted above?

    Thanks
      My System SpecsSystem Spec

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