Windows 8 and 8.1 Forums

Random BSOD on desktop

  1. #11


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    I'll keep my fingers crossed, but I am more worried about the PC not being able to start up as that was the cause for my refreshed PC and I still dun know why it happened. Can you guess what could have caused it based on the chronological things I did which I have posted above?

    Thanks
    Sure thing. Keep me updated ^_^.

    The dump file was of WHEA_UNCORRECTABLE_ERROR which generally occurs when a processor is faulty or there is some problem with a low level driver. But, since there is presence of WDCSAM64.sys (Low-Level Driver), I am not sure what might have caused it. Furthermore, there was only one dump file present in the SF Diagnostic ZIP file, hence I cannot say at the moment that the processor was faulty or someone else was causing it. That is why I asked you to perform the Processor Diagnostics to make sure.

    Let me know how it goes ^_^

      My System SpecsSystem Spec

  2. #12


    I'll run the processor test later as I am currently busy with my father being in the hospital but I still have not received any BSOD yet, and if it was the processor that prevented me from starting up windows then why after refreshing the PC I was able to use windows again? Is it possible that the processor could have done that because I suspected it has something to do with the driver software I updated. but I could be wrong either way I'll definitely keep this thread updated.

    Thanks again!
      My System SpecsSystem Spec

  3. #13


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    I'll run the processor test later as I am currently busy with my father being in the hospital but I still have not received any BSOD yet, and if it was the processor that prevented me from starting up windows then why after refreshing the PC I was able to use windows again? Is it possible that the processor could have done that because I suspected it has something to do with the driver software I updated. but I could be wrong either way I'll definitely keep this thread updated.

    Thanks again!
    Sure thing. Take your time ^_^. On refreshing a PC, many things change. I am not certain but I have seen it happen many times that it gets delayed a bit in many cases.

    Looking forward to your update ^_^
      My System SpecsSystem Spec

  4. #14


    My PC just froze while I was playing CS:GO which I assume is a BSOD so I ran the diagnostic tool and uploaded the files here. I hva eplayed Coh2 and Galatic Civ for a few hours without any BSOD but after just 10 minutes in CS:GO my Pc crashed however I went to play back te same match for another half an hour and did not get any BSOD or freezes at all.

    I am worries that it's my hardware that is causing all of these BSOD but I am going to run the processor diagnostic tool now and update this thread.

    Thanks!
      My System SpecsSystem Spec

  5. #15


    Hi I have ran the stress test with Prime95 for almost 9 hours and so far I have not encountered a single BSOD or any errors. The plot thickens.
      My System SpecsSystem Spec

  6. #16


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Chee006,

    Unfortunately, the latest SF Diagnostic ZIP File you have provided does contain any dump files
    Please make sure you let the tool run for atleast 15 minutes or till the time it says that it has finished.
      My System SpecsSystem Spec

  7. #17


    Do u mean it doesn't have files? I have use another software to disgnose instead but it says it doesn't detect any dump files either, is it possible that my game just froze and it wasn't actually a BSOD? btw it has been roughly 16 hours since I ran the prime95 and I am still BSOD free.
      My System SpecsSystem Spec

  8. #18


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    Do u mean it doesn't have files? I have use another software to disgnose instead but it says it doesn't detect any dump files either, is it possible that my game just froze and it wasn't actually a BSOD? btw it has been roughly 16 hours since I ran the prime95 and I am still BSOD free.
    It may be possible that the game was at fault and not the system. Anyways please test your system for stability and for BSOD's. A Dump file would be generated only in case of Blue Screen.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  9. #19


    So far no BSOD and the prime95 was running for 16 hours straight, so i guess it may just be my game. I'll update again if I get another BSOD.
      My System SpecsSystem Spec

  10. #20


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by chee006 View Post
    So far no BSOD and the prime95 was running for 16 hours straight, so i guess it may just be my game. I'll update again if I get another BSOD.
    Sure thing. Keep me updated. In case of any further problems please do post back and we could take a look at it ^_^.
      My System SpecsSystem Spec

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