Windows 8 and 8.1 Forums


BSOD Randomly but mostly while playing games.

  1. #1

    BSOD Randomly but mostly while playing games.


    I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this.
    I know this is a Windows 8 forums so I feel reluctant to post that I'm on Windows 7 but I'm desperate for help.
    MSI GE70 laptop
    Windows 7
    Intel Core i7-4700 CPU @2.40 GHz 12 Gb RAM
    http://i.imgur.com/8ER5RX3.jpg A pic of the BSOD.
    Thanks guys.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    We work on anything that we're able to here. But, I do suggest that you post over in SevenForums as you'll find more experts in that OS over there: Windows 7 Help Forums

    For example, I am familiar with the Killer Network Manager (2013 versions) causing BSOD's on Win8 MSI systems - but I have no clue if this is also a problem with Win7.

    You only have 205 Windows Updates. I am unfamiliar with the usual numbers for Win7 - so please visit Windows Update and get ALL available updates.

    Please install the drivers for these devices:
    Bluetooth Peripheral Device BTHENUM\{0000110B-0000-1000-8000-00805F9B34FB}_LOCALMFG&005D\8&6EA074C&0&001DDF71CC6D_C00000000 The drivers for this device are not installed.

    Bluetooth Peripheral Device BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_LOCALMFG&005D\8&6EA074C&0&001DDF71CC6D_C00000000 The drivers for this device are not installed.
    As the memory dumps blame the Killer Network drivers, I'm suspicious that this may also be a problem with the Killer Network Manager. Please do this:
    NOTE: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ
    Also, ensure that you update the Killer Network card drivers to the latest available version from the MSI website.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Aug  5 18:20:28.395 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080514-14617-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 3:34:28.223
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff88007315000, 2, 0, fffff88004a6e264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff88007315000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88004a6e264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Aug  1 16:21:34.912 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080114-17378-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 0:32:15.739
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff880070af000, 2, 0, fffff88004c18264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff880070af000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88004c18264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  LoLLauncher.ex
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 30 18:04:20.428 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\073014-23696-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 2:50:09.255
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff8800d0c8000, 2, 0, fffff880051d9264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8800d0c8000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880051d9264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 15:14:33.356 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072514-31668-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 12:23:47.183
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff8800c708000, 2, 0, fffff88004a93264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8800c708000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88004a93264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 21 17:16:29.035 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072114-14710-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 2:23:30.862
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff88006334000, 2, 0, fffff88004a18264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff88006334000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88004a18264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 19 16:47:26.499 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071914-40310-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 0:40:21.327
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+7a )
    BugCheck 1000009F, {4, 258, fffffa800a097660, fffff80005d453d0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa800a097660, The thread currently holding on to the Pnp lock.
    Arg4: fffff80005d453d0, nt!TRIAGE_9F_PNP on Win7 and higher
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 16:56:58.480 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071514-16192-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 3:04:24.308
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by :e22w7x64.sys ( e22w7x64+18264 )
    BugCheck D1, {fffff88002b9d000, 2, 0, fffff880051e9264}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff88002b9d000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880051e9264, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: X64_0xD1_e22w7x64+18264
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul  6 17:55:29.071 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070614-16348-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime:0 days 0:22:31.899
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+7a )
    BugCheck 1000009F, {4, 258, fffffa800a094040, fffff80000b9c3d0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa800a094040, The thread currently holding on to the Pnp lock.
    Arg4: fffff80000b9c3d0, nt!TRIAGE_9F_PNP on Win7 and higher
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.509
      BIOS Release Date             04/24/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Aug  5 18:20:28.395 2014 (UTC - 4:00)**************************
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    bflwfx64.sys                Thu Jun 14 12:01:42 2012 (4FDA0AE6)
    e22w7x64.sys                Tue Jul  3 18:54:32 2012 (4FF37828)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RtsPer.sys                  Fri Feb  1 02:09:27 2013 (510B6A27)
    SynTP.sys                   Tue Feb 26 01:02:27 2013 (512C4FF3)
    trufos.sys                  Wed Mar  6 06:47:58 2013 (51372CEE)
    igdkmd64.sys                Wed Mar 20 00:25:41 2013 (51493A45)
    nvlddmkm.sys                Wed Mar 27 17:35:15 2013 (51536613)
    nvpciflt.sys                Wed Mar 27 17:35:41 2013 (5153662D)
    iusb3hub.sys                Fri Mar 29 08:36:15 2013 (51558ABF)
    iusb3xhc.sys                Fri Mar 29 08:36:19 2013 (51558AC3)
    avc3.sys                    Thu Apr 11 04:31:58 2013 (516674FE)
    avckf.sys                   Thu Apr 11 04:35:04 2013 (516675B8)
    gzflt.sys                   Mon Apr 22 06:21:00 2013 (51750F0C)
    rtwlane.sys                 Wed May  1 23:40:58 2013 (5181E04A)
    bdfwfpf.sys                 Tue Jul  2 07:03:14 2013 (51D2B372)
    RzFilter.sys                Thu Oct 10 11:29:11 2013 (5256C7C7)
    RzDxgk.sys                  Thu Oct 10 11:29:13 2013 (5256C7C9)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 30 18:04:20.428 2014 (UTC - 4:00)**************************
    usbaapl64.sys               Tue Nov 27 18:38:02 2012 (50B54EDA)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=bflwfx64.sys
    http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
      My System SpecsSystem Spec

BSOD Randomly but mostly while playing games.
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