Windows 8.1 irql_not_less_or_equal BSOD

MavaM · Aug 5, 2014

Hey Guys! This is my first post on this website, so I hope I'm posting in the correct category. Anyway, I've had this BSOD issue with my pc for as long as I can remember, and I really don't know what to do. Anytime my computer goes idle for a certain period of time, it will just restart with a BSOD screen, and the only error I receive is the "irql_not_less_or_equal" error. I've looked online, and it looks like it is a driver issue, but I have a tough time figuring out what driver would be causing me issues only when I leave my computer alone for a certain period of time. It only happens randomly, like I could be gone for two minutes and come back to my computer shutting down, or I could leave for +3 hours and it still be on my desktop. I recently got more fed up with this problem (As before it was just a minor inconvenience of logging back in), and have wanted to get it fixed.

I recently looked in my event viewer for windows 8.1, and have found 131 events of this issue occurring. And every time it is the same problem.
View attachment 48287
As you can see it says "kernel-power" (event 41), and each time I get a BSOD it shows up as an irql error.
This is the latest crash report on event viewer:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2014-08-05T18:08:58.923706700Z" />

<EventRecordID>33436</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>SebastianPC</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

</EventData>

</Event>

I have attached the minidump file.
Please tell me any other information required to solve this. Thank you very much.

orlandotek · Aug 8, 2014

Try this website - I would look closely to Scenario 3.

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

usasma · Aug 9, 2014

There's only 1 memory dump in the uploaded files. Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs. Let it run for at least 15 minutes (or until the app itself says that it's done).

Please uninstall LogMeIn (or any related remote control software) as it's drivers date from 2007. It uses these drivers:
lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)

Please update your Logitech drivers to the latest, Win8.1 compatible version (these drivers date from 2009). It uses these drivers:
LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)

The lone BSOD blames the software from Newsoftwares.net. It dates from 2011, so it may not be compatible w/Win8.1 Please uninstall it to see if that stops the BSOD's. It uses these drivers:
WinVDEdrv.sys Fri Jul 15 07:24:05 2011 (4E202355)
WinVDEdrv6.sys Wed Aug 3 00:38:39 2011 (4E38D0CF)
WinFLAdrv.sys Tue Sep 6 04:17:37 2011 (4E65D721)

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
IIntel(R) Watchdog Timer Driver
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

There may not be an update for this one:
AiChargerPlus.sys Wed Apr 18 21:17:35 2012 (4F8F67AF)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Tue Aug  5 14:08:23.396 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080514-14328-01 (2).dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:42:17.075[/B]
*** WARNING: Unable to verify timestamp for WinFLAdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
Probably caused by :[B]WinFLAdrv.sys ( WinFLAdrv+35ea )[/B]
BugCheck [B]A, {ffffb0015542078a, 2, 0, fffff8033d049433}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: ffffb0015542078a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8033d049433, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID: [B]AV_WinFLAdrv+35ea[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3510[/B]
  BIOS Version                  1504
  BIOS Release Date             08/03/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Tue Aug  5 14:08:23.396 2014 (UTC - 4:00)**************************
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B][/COLOR]
[COLOR=RED][B]ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)[/B][/COLOR]
[COLOR=RED][B]WinVDEdrv.sys               Fri Jul 15 07:24:05 2011 (4E202355)[/B][/COLOR]
[COLOR=RED][B]WinVDEdrv6.sys              Wed Aug  3 00:38:39 2011 (4E38D0CF)[/B][/COLOR]
[COLOR=RED][B]WinFLAdrv.sys               Tue Sep  6 04:17:37 2011 (4E65D721)[/B][/COLOR]
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
[COLOR=RED][B]AiChargerPlus.sys           Wed Apr 18 21:17:35 2012 (4F8F67AF)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
ndisrd.sys                  Wed May 30 23:03:33 2012 (4FC6DF85)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
LGSHidFilt.Sys              Wed Aug 22 18:27:24 2012 (50355CCC)
RaInfo.sys                  Fri Jan 11 07:19:28 2013 (50F00350)
e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
WRkrn.sys                   Mon Jul 14 16:27:33 2014 (53C43D35)
Hamdrv.sys                  Mon Jul 21 12:08:13 2014 (53CD3AED)
NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
[/font]

Windows 8.1 irql_not_less_or_equal BSOD

MavaM

New Member

My Computer

System One

orlandotek

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One