Windows 8 and 8.1 Forums


Post-BSOD factory reset downgrade from W8 to W7.

  1. #1


    Posts : 3
    Windows 8

    Post-BSOD factory reset downgrade from W8 to W7.


    I will try to outline my problem as best I can.
    Any help will be very much appreciated.

    I have a Samsung Series 5, 530U (the remaining digits I don't recall right now).

    I purchased it from a digital superstore, like a market, rather than a regular PC store.
    The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.

    Now, a BSOD has stopped me gaining access through refreshing, restarting, safe mode or any of the options available through the troubleshooting menu.

    I retrieved my data using a SATA, and now wish to wipe the system of Windows 8, and avoid all the hassle it has brought me, returning to it's factory settings of W7.

    I do not have a disk, or anything to do so. When I go through the menu on start-up, I click 'restore system' but I am then prompted for 'recovery mdeia or installation disk'.

    My questions are:

    Is it possible to just reset the whole PC and start from the day it left the factory?
    If I need a disk to reset the original settings, where can I get it from and would simply loading it when prompted fix my problem?

    All I want is to be able to use my own PC. I want W8 cleared off and a reliable, original settings PC.
    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.
    Not clear what you mean by that.

    Does it have a recovery partition with a win7 image on it? Did it come with a windows 7 product key sticker?

    If you aren't sure, post a screenshot of disk management.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Thank you for replying so soon.

    I cannot load up the PC beyond the Windows 8 blue error screen, with that sad little face.
    I do not know about there being a partition.
    I remember seeing that there is a product sticker on the back.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Check the product key with this: if it is windows 7 product key, you can d/l the latest SP1 (U) media refresh iso and do a clean install

    The Ultimate PID Checker

    Windows 7 Direct Download Links, Official Disk Images from Digital River
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    And about the OS.
    The laptop was a W7 model which was upgraded to W8 when I bought it.
    Would that have erased the W7?

    The way I thought it all worked was that Windows 8 was running on top of W7, and by factory resetting the machine, it would return to W7..

    You can tell I know very little about computers..
      My System SpecsSystem Spec

  6. #6


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    See my post directly above yours.
      My System SpecsSystem Spec

Post-BSOD factory reset downgrade from W8 to W7.
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