Solved BSOD appearing often, no particular trigger for it

sp00nk · Aug 2, 2014

Hi guys!

I just formatted & installed Windows 8.1 on my laptop. I'm getting a lot of BSODs.

All of them "Critical Structure Corruption", can't quite pin-point anything specific. I've been installing some programs I use, etc.
Just now - it actually BSOD'ed while I was running the SF Diagnostic tool!

I have an Acer Aspire 5820, Core i3.

Thank you kindly for your help;

blueelvis · Aug 3, 2014

Hi Sp00nk & Welcome to the forums ^_^,

I have analyzed your dump files and it seems that the Driver Verifier is running and it is not pointing towards anything (Analysis Inconclusive). May I ask why did you start the Driver Verifier.

Please disable the driver verifier by opening an elevated Command Prompt and typing in "verifier /reset" (Without the quotes). After this restart your system and see if you are still experiencing the BSOD's or not.

In case of any further problem, do not hesitate to post back ^_^.

sp00nk · Aug 3, 2014

Hi BlueElvis!

Thank you very much for your reply! This laptop is really critical, so you're doing me a great service.

I read somewhere (in these forums?), that I should run driver verifier to stress all drivers and figure out which one is the one causing the BSOD, then update it. I turned it on yesterday and I thought it accelerated BSODs.

I turned it off this morning after having posted the dumps, but still got about 4 BSOD since.

Attaching a new zip with only the most recent dumps, the verifier should be turned off in them.

Cheers,

-Dan.

blueelvis · Aug 3, 2014

Hi Sp00nk,

I have analyzed the dump files and there is nothing in that. Apparently the dump is corrupt. Below is a list of 3rd party drivers present on your system :-

Code:

**************************Sun Aug  3 16:15:58.843 2014 (UTC + 5:30)**************************
[B][U]HECIx64.sys                 Fri Sep 18 01:24:16 2009 (4AB293E8)
[COLOR=#ff0000]sptd.sys                    Mon Oct 12 02:25:14 2009 (4AD24632)
[/COLOR]ewusbmdm.sys                Fri Jun 10 13:55:59 2011 (4DF1D517)
ewusbwwan.sys               Fri Jun 10 13:56:39 2011 (4DF1D53F)
SynTP.sys                   Fri Sep 14 04:24:17 2012 (50526419)
Smb_driver_Intel.sys        Fri Sep 14 04:26:12 2012 (5052648C)
igdkmd64.sys                Tue Nov 27 05:56:05 2012 (50B4089D)
[/U][/B]L1C63x64.sys                Mon Apr  1 08:45:17 2013 (5158FBC5)
athwnx.sys                  Mon Apr  1 11:02:05 2013 (51591BD5)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
LHidEqd.Sys                 Wed Mar 19 05:50:53 2014 (5328E2E5)
LEqdUsb.Sys                 Wed Mar 19 05:50:55 2014 (5328E2E7)
LHidFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
LMouFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
avgrkx64.sys                Tue Jun 17 19:36:04 2014 (53A04B4C)
avgmfx64.sys                Tue Jun 17 19:36:17 2014 (53A04B59)
avgidsdrivera.sys           Tue Jun 17 19:36:18 2014 (53A04B5A)
avgidsha.sys                Tue Jun 17 19:36:20 2014 (53A04B5C)
avgloga.sys                 Tue Jun 17 19:36:42 2014 (53A04B72)
avgldx64.sys                Tue Jun 17 19:51:28 2014 (53A04EE8)
avgdiska.sys                Mon Jun 30 16:12:59 2014 (53B13F33)
avgwfpa.sys                 Mon Jun 30 16:13:11 2014 (53B13F3F)

Please remove Daemon Tools/SPTD as they are known to cause the BSOD's. Please remove the SPTD using this **GUIDE**.
Please update the Intel Management Engine drivers (Probably your CHipset drivers which could be obtained from the manufacturer of your Laptop).
Please update the software for your Huawei Device as they are old and likely to be incompatible.
Please remove AVG using this **TOOL**.

Let me know how it goes ^_^.

sp00nk · Aug 5, 2014

Just wanted to let you know that you're kickass brilliant and you saved me, so THANKS!!

And... you may be surprised at what worked:
I started with the SPTD, looked into the guide, downloaded the latest installation files in order to run them and select "Uninstall".

When I ran the installation, however, it said my SPTD driver is outdated, and offered the "Uninstall" and the "Update" button. I decided to try the update first, then if doesn't work - uninstall.

Well, it's been over 24hours without incident (before it was crashing once every 30 min.)

So, safe to say problem solved! Hurrah!

Thanks again BlueElvis, and everybody else here - you're doing a great service.

blueelvis · Aug 5, 2014

sp00nk said:
Just wanted to let you know that you're kickass brilliant and you saved me, so THANKS!!

And... you may be surprised at what worked:
I started with the SPTD, looked into the guide, downloaded the latest installation files in order to run them and select "Uninstall".

When I ran the installation, however, it said my SPTD driver is outdated, and offered the "Uninstall" and the "Update" button. I decided to try the update first, then if doesn't work - uninstall.

Well, it's been over 24hours without incident (before it was crashing once every 30 min.)

So, safe to say problem solved! Hurrah!

Thanks again BlueElvis, and everybody else here - you're doing a great service.

Hi Dan ^_^,

Glad to hear that your problem has been fixed. When I started here, I was told that helping people gives another good feeling which I think I am getting for sure. Thanks for your kind words ^_^.

In case of any further problem, do not hesitate to post back ^_^.

Solved BSOD appearing often, no particular trigger for it

sp00nk

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