Windows 8 and 8.1 Forums

BSOD Random 0x0000000a caused by driver ntoskrnl.exe

  1. #1

    BSOD Random 0x0000000a caused by driver ntoskrnl.exe

    Hello everybody, my name is Patricio, and I have been experimenting some random BSOD with error 0x0000000a caused by driver ntoskrnl.exe. I have tried to pinpoint the driver by myself but i failed to see which one is causing this. I have reinstalled all motherboard drivers (AMD Southbridge + Video Card Drivers), I've run this OS for around 200 days and only once every 6 months I got one of this BSOD, but now, this week, it started to do it quite often and randomly. To give you an example, I can let my computer on for hours, just letting it downloading something and it will be just fine, then use it, watch videos, surf the internet and nothing. Windows only managed to catch one Dump, as the screen stays at the 0% while the BSOD and even after letting it for half an hour, it wonít finish. I have also run a Memtest for 10 Hours, it managed to run 3 passes, but I had 0 errors. That is why I believe it is probably something related to a driver, not a system driver but a 3rd party driver, like antivirus or so. I have read the guide in sevenforums of how to run the Verifier, create a custom run, and I will let it now reboot, Hoping it can log something. I attach then, the DMP file, the Blue screen resume of the Bluescreenview from Nirsoft. And the CBS log from the sfc /scannow that Iíve run, which wonít finish working (this one has been up to something since long ago). After every BSOD I run a chkdsk on every drive and repair them if necessary. If anyone could lend me a hand about how to properly use/extract the debug information of the driver verifier, or is willing to analyse it, I will really appreciate it. Surely, the problem would be solved if I just refresh/format the OS, but I would like to know what exactly is going on, as I will probably install all the software again, and end up having the same problem later.
    Thank you very much for taking your time reading, i look forward to any comment or opinion.
    Edit: Here is the album in which the drivers i will send to verify are: Driver Verifier Collection - Imgur , As stated above, when i reboot i get instant BSOD for the driver verified...I think i am picking the wrong options, So I Picked now different ones , trying to follow this example: Driver Verifier - Windows 8.1, 8.0, 7 & Vista (BSOD-related) - Tech Support Forum It might sound funny, but as my system is not in english, the options to mark are completely different, words chosen have little in common with the real translation, we say Block instead of Pool, just to name an example. But Now that I uninstalled Glary Boot time Defrag , I will give it a second try.
    Last edited by patricio; 01 Aug 2014 at 11:46.

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Your dumpfile blames Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )

    This is the driver for Glary utilities from Glarysoft.

    Driver Description: GlarySoft - Glary Utilities Startup Manager Tool driver
    Driver Update Site: Downloads | Glarysoft

    Check if your version is windows 8.1 compatible, if not update or remove it to check if this stops your BSODs.

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {ffffc001d5d39e38, 2, 1, fffff80052ae9d08}
    *** WARNING: Unable to verify timestamp for GUBootStartup.sys
    *** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
    Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
    Followup: MachineOwner
      My System SpecsSystem Spec

  3. #3

    Thanks for Answering, I was just going to post the 3rd party drivers which i selected in Verifier and i was going to comment on that one. I will do right Away.
    Edit: After running the system for over 30 hours, I haven't had any BSOD, By removing the software Glary, which installed a driver for boot time defrag, The problem have been solve. Thanks to @lifetec for reading the dump and pointing it up.
    Last edited by patricio; 04 Aug 2014 at 20:26. Reason: minor mistake
      My System SpecsSystem Spec

BSOD Random 0x0000000a caused by driver ntoskrnl.exe
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