Windows 8 and 8.1 Forums


Cannot install Windows 8 - 2 BSODs

  1. #1


    Posts : 9
    Windows 8 x64

    Cannot install Windows 8 - 2 BSODs


    Specs:


    Windows 8.1 x64
    Intel X58-based Alienware Aurora mobo
    12GB DDR3 ram
    Intel i7 920


    Hi,


    Apologies for the lengthy post but it is needed to understand what has gone on.


    I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.


    To try to remedy this I have:


    Uninstalled that software.
    Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
    Tried restoring a previous disk image.
    Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
    Tried a CMOS reset.


    None of this has worked and now I'm stuck in a loop I can't get out of.


    If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".


    If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

    I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

    I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

    If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    From what you describe, I suspect a cooling problem. I'd check the contact between the CPU and it's cooler to make sure that there was adequate thermal paste to conduct the heat away from the CPU.

    Also check the rest of the cooling components in order to ensure that you have good contact and circulation (a fan at top speed still doesn't move air if the vents/cooling paths are clogged).

    I'm late for work right now, but if you do get into Windows, please provide these reports (even if you're not experiencing BSOD's): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Good luck!
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8 x64


    Hi,

    Thanks for the reply.

    The problem is definitely not due to overheating - the fan speed issue a known prblem with installing that software on Windows 8.1 x64.

    My CPU is watercooled anyway (it's running fine despite the MIO acting weird).

    I'm not at my pc right now but I think it might be an issue caused by the CMOS reset and subsequent loading of default optimal settings resulting in incorrect voltage settings. I believe DDR3 voltages are 1.5/1.6 so I will check those in BIOS when I'm at the pc.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    My hardware experience is pretty much limited to standard systems (and mostly laptops recently).
    Fans that speed up without explanation are a problem - most often due to overheating.
    I presume that you are monitoring the system temps (not just the stuff monitored by the water cooling software)?
    It's possible for any of the components inside the case to overheat - to include hard drive, RAM, chipset, video card, etc

    I don't mess with RAM voltages - I just reset to default. IMO if the voltages need to be changed in order to be stable - then you have a problem with the RAM (or other components). If the mobo doesn't reset to the correct values, then there can be a problem with the BIOS or the motherboard.

    If it's a problem with the Alienware Command Control stuff, make sure that you've removed all traces of it. Search Device Manager, Event Viewer, services.msc, Add/Remove Programs, and the Registry. Also search Autoruns (free from here: Autoruns for Windows )
    Alternatively, use an install monitor (I'm testing Mirekusoft Install Monitor now - I think they have a trial version) to monitor installing it (again), then use the aggressive method to ensure all traces are removed

    I have to wonder about your Macrium Reflect - as the Machine Check Exception error (STOP 0x9C) was done away with after XP.
    It's now known as the other one - WHEA Uncorrectable Error (STOP 0x124). It makes me wonder how much XP type code is in it (which means a possible incompatibility).

    FWIW - the STOP 0x9C and the 0x124 errors are mostly hardware related (but they can be due to compatibility issues or low-level driver problems.

    To start with, what sort of disk/drive are you using to attempt to install Windows?
    The first step would be to try another disk/drive (one that has no relationship to the one you're using now) - preferably one that's been known to work on another system
    If that one doesn't work, then it's likely to be hardware.

    Then try removing everything but the bare essentials (some suggestions are listed here: Hardware Stripdown Troubleshooting )
    Then try to reinstall with the minimal amount of equipment.

    Post back with your results and we can move on from there.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8 x64


    I fixed this issue by replacing the MIO board then turning off XMP function of CPU in BIOS. That resolved the fan issue and then the BSOD problem booting to Windows.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know!
    Good luck!
      My System SpecsSystem Spec

Cannot install Windows 8 - 2 BSODs
Related Threads
Windows 8.1 Daily BSODS in BSOD Crashes and Debugging
I've been having BSOD's for a while now, I've been checking forums and seeing how people fixed their issues but I noticed that to fix my issues I will have to upload my own minidump so that I can get exactly the main problem of the crashes.
Windows 8.1 BSODS in BSOD Crashes and Debugging
I'm having some issues with BSODs randomly happening on my pc. According to WhoCrashed ntoskrnl.exe and ntkrnlmp.exe are the culprits, but they're system files. On Tue 14-10-2014 23:19:33 GMT your computer crashed crash dump file: C:\Windows\Minidump\101514-7062-01.dmp This was probably...
Hello, I finally got my new computer up and running on Friday, and for a couple of days it was going well. I'd installed all my drivers before doing anything, making sure the system was properly configured using the latest updates. Windows Update was fully up-to-date, as was Windows Defender....
I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL. I have run memtest86+ ad nauseum...
BSODs on Windows 8.1 fresh install in BSOD Crashes and Debugging
Hello, first time poster here. For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem. Now, when it freezes, it actually shows me some useful information....
Various BSODs on Windows 8 Pro in BSOD Crashes and Debugging
Hi, I'm running Windows 8 Pro and I'm getting various BSODs. Sometimes they will occur when Windows boots. Sometimes they will occur at random. I have all the latest Windows updates installed and I'm using the latest drivers for all of my hardware AFAIK. My PC was fine up until I did the...
I started my day with a stable Vista machine, and ended my day with a highly unstable Windows 8 machine. I can't even keep it running long enough to install Maya. According to my Minidumps, I have had 6 BSODs in the last 3 hours. That's... stunningly bad. It's not the same BSOD every time. ...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook