Windows 8 and 8.1 Forums


PC BSOD during Gaming and Video Editing Software IRQL_NOT_

  1. #1


    Posts : 3
    Windows 8.1 x64

    PC BSOD during Gaming and Video Editing Software IRQL_NOT_


    Hey guys,

    I've been having this issue with my PC for the last 6 months or so. I attributed it to an aging graphics card but had a rude awaking when I purchased and installed a new GPU yesterday and the problem still persisted.

    The issue didn't bother me too much as I don't game too often but I just bought a new R9 280x card and was hoping to catch up on some games I've missed.

    The issue that I get is when gaming (and using Video Editing software - PC BSOD's when rendering a video from After Effects CC for example) is that after about 20 - 25 min of running the game the PC will just crash and I'll get a IRQL_NOT_LESS_OR_EQUAL error and the PC will restart. This happens every time regardless of the game played or settings.

    My PC temps are pretty normal even under stress.. max the CPU goes to is around 68 and the GPU around the same.

    My PC SPecs are:

    Windows 8.1 x64
    Intel i7-930 2.8GHz
    AMD Radeon R9 280x
    16GB RAM
    128GB Samsung SSD
    2TB HDD

    Things I've tried:

    - Reinstall Windows
    - Use only the SSD
    - Use only the HDD (Bought new HDD)
    - Switch out the RAM Sticks w/ New Ones
    - Run MemTest and other software (everything came back clean)
    - Yesterday I installed the new GPU, Reinstalled Windows, Updated all Drives and Windows Updates and the issue is still present.

    Any suggestions guys? You are my last hope.

    Please let me know if you need any more info in helping me debug this issue.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8.1 x64


    By the way here is the Bugcheck Analysis in case it helps (I know it's in the zip file already)

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck A, {ffffe801b538d268, 2, 0, fffff800694ba227}
    
    
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+157 )
    
    
    Followup: MachineOwner
    ---------
    
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffe801b538d268, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800694ba227, address which referenced memory
    
    
    Debugging Details:
    ------------------
    
    
    
    
    READ_ADDRESS: fffff800696c5ce0: Unable to get special pool info
    fffff800696c5ce0: Unable to get special pool info
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     ffffe801b538d268 
    
    
    CURRENT_IRQL:  2
    
    
    FAULTING_IP: 
    nt!MiIdentifyPfn+157
    fffff800`694ba227 4d8b3e          mov     r15,qword ptr [r14]
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  AV
    
    
    PROCESS_NAME:  svchost.exe
    
    
    TRAP_FRAME:  ffffd0008b57f120 -- (.trap 0xffffd0008b57f120)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0400000000000020 rbx=0000000000000000 rcx=0200000000000000
    rdx=fffff800694ba1e2 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800694ba227 rsp=ffffd0008b57f2b0 rbp=0000000000000000
     r8=000000000023d124  r9=022000000023ce97 r10=2300d1a502420000
    r11=0000000000000042 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!MiIdentifyPfn+0x157:
    fffff800`694ba227 4d8b3e          mov     r15,qword ptr [r14] ds:00000000`00000000=????????????????
    Resetting default scope
    
    
    LAST_CONTROL_TRANSFER:  from fffff8006956dae9 to fffff80069561fa0
    
    
    STACK_TEXT:  
    ffffd000`8b57efd8 fffff800`6956dae9 : 00000000`0000000a ffffe801`b538d268 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`8b57efe0 fffff800`6956c33a : 00000000`00000000 ffffe001`b6639fc0 00000000`00000000 ffffd000`8b57f120 : nt!KiBugCheckDispatch+0x69
    ffffd000`8b57f120 fffff800`694ba227 : 00000000`000018c0 fffff800`696a39cd ffffe001`b6639000 ffffd000`8b57f3a8 : nt!KiPageFault+0x23a
    ffffd000`8b57f2b0 fffff800`694ba03c : 00000000`00000004 ffffe001`b6639fc0 00000000`00000001 ffffd000`8b57f460 : nt!MiIdentifyPfn+0x157
    ffffd000`8b57f360 fffff800`698296db : ffffe001`b6639fc0 ffffd000`8b57fcc0 ffffe001`b6639000 fffff800`42506650 : nt!MiIdentifyPfnWrapper+0x3c
    ffffd000`8b57f390 fffff800`697ff093 : ffffc001`22857060 00000000`00000001 ffffd000`8b57f574 ffffe001`b6639000 : nt!PfpPfnPrioRequest+0xbb
    ffffd000`8b57f410 fffff800`697fd1c3 : 000000f2`5b03c730 00000000`00000000 00000000`0000004f 00000000`00000000 : nt!PfQuerySuperfetchInformation+0x313
    ffffd000`8b57f540 fffff800`697fcf71 : 000000f2`5b03c730 000000f3`5edbf3d0 00000000`00000000 00000000`000000a3 : nt!ExpQuerySystemInformation+0x1ff
    ffffd000`8b57fc00 fffff800`6956d7b3 : 00000000`00000000 000000f3`5c4f00e0 00000000`00000001 ffffd000`8b57fc40 : nt!NtQuerySystemInformation+0x49
    ffffd000`8b57fc40 00007ffd`09eeaeea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    000000f2`5b03c638 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`09eeaeea
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    nt!MiIdentifyPfn+157
    fffff800`694ba227 4d8b3e          mov     r15,qword ptr [r14]
    
    
    SYMBOL_STACK_INDEX:  3
    
    
    SYMBOL_NAME:  nt!MiIdentifyPfn+157
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  53388e13
    
    
    IMAGE_NAME:  memory_corruption
    
    
    BUCKET_ID_FUNC_OFFSET:  157
    
    
    FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
    
    
    BUCKET_ID:  AV_nt!MiIdentifyPfn
    
    
    Followup: MachineOwner
    Last edited by Brink; 31 Jul 2014 at 10:14. Reason: code box
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 x64


    One more piece of information that may be useful.

    I went through my event viewer and was able to identify this Warning Event that happened each time right around the time the PC Crashed:

    The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{f8d14c1e-16d2-11e4-8250-806e6f6e6963}#0000000000100000.

    It seems to be thrown up right after a system reboot though..
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding, but your other posts made it look like this was getting responses.

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Only 40 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

    Please install the latest, Win8.1 compatible drivers for this controller:
    Marvell 91xx Config ATA Device IDE\PROCESSORMARVELL_91XX_CONFIG_____________________1.01____\6&31F68D52&0&1.1.0 The drivers for this device are not installed.
    They should be available at the system/motherboard manufacturer's website.

    You have both the AMD Catalyst Control Center and nVidia video software/drivers installed - please uninstall the one that does not apply to your current video card. I presume that you have an AMD video card, so you should remove the nVidia video drivers/software from your system.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, etc)
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Jul 31 01:05:51.753 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\073014-23281-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:40:51.457
    Probably caused by :memory_corruption ( nt!MiIdentifyPfn+157 )
    BugCheck A, {ffffe801b538d268, 2, 0, fffff800694ba227}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffe801b538d268, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800694ba227, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn
    CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2798
      BIOS Version                  FA
      BIOS Release Date             04/20/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  X58A-UD3R
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 30 00:15:27.377 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072914-19437-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
    System Uptime:0 days 0:51:21.082
    Probably caused by :memory_corruption ( nt!MiIdentifyPfn+157 )
    BugCheck A, {ffffe8011fe8f280, 2, 0, fffff8035d51c227}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffe8011fe8f280, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8035d51c227, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn
    CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2798
      BIOS Version                  FA
      BIOS Release Date             04/20/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  X58A-UD3R
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Jul 31 01:05:51.753 2014 (UTC - 4:00)**************************
    lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 30 00:15:27.377 2014 (UTC - 4:00)**************************
    WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
    cpuz137_x64.sys             Mon Feb 17 09:22:16 2014 (53021B18)
    
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
    cpuz137_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

PC BSOD during Gaming and Video Editing Software IRQL_NOT_
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